MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Void Maw doesn't work

    Couldnt activate Void Maw ability

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. images are incooect

    The images on spells that are on the "stack" are not correct. For example if I cast ponder, the nest spell to be cast will have the ponder image on it. No matter who casts the spell. This is not only annoying but caused me to lose several matches as I'm seeing the opponent cast what I think is "ponder" for example. I'm letting it resolve only to realise that it was True name nemesis and not having a way to deal with it once it ETB. It's extremely annoying and just shouldn't be happening. I've tried uninstalling and reinstalling…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. reprobation and sakashima the imposter breaks the game

    1. Sakashima the Imposter is on the field and morphed into another creature.

    2. You target it with an enchantment that changes its type like Reprobation or Kenrith's Transformation.

    3. ACTUAL - Game asks owner of Sakashima to choose the new sakashima, but wont let him select anything and wont let game continue.

    4. EXPECTED - Sakashima gets enchanted and loses all abilities and turns into an elk/coward creature.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Foresee doesn't work

    I casted Foresee and couldn´t scry any cards. It got like in the picture I gave you. I needed to restart and losed the match.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Reclaim The Wastes doesn't work

    I ran into an issue during an Limited Preliminary. I had two red cards in my hand and a bunch of forests and islands in play. I then casted Reclaim the Wastes to get two mountains from my deck. I selected the two mountains (there were 3 left) and pressed ok. It was here when I ran into a bug. Instead of putting the two mountains in my hand, the reclaim the wastes was put into my graveyard and no lands were added to my hand. IIRC the game stated that it failed to find the lands I selected in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Draco doesn't work

    Draco doesn't count wastes as a basic land type therefore I couldn't cast the spell. Draco and the other Dominion creature costing 10 mana were among my first picks, I later proceeded to draft a waste to maximize the sinergy and lost games due to my poorer mana base because of this. The bug therefore not only gave me weaker cards but also made my strategy a losing one.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. vulshok sorcerer cannot target opponent

    I don't know.Vulshok Sorcerer was not able to target my opponent, but I could target my opponents creatures with it's ability.

    It worked one game and not in another.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Rage Extractor Missing Phyrexian Mana Symbols

    I took the card first pick first pack, thinking it would be insane.. it was not. :(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Extractor Demon cannot mill

    I had an extractor demon that was milling my opponent and I was going to win the game if I could get rid of his last card. However, he remained at one card in library and that card refused to be milled away, so he didn't lose and won that turn.

    I've attached pictures from the game replay. The replay does show the mill trigger upon creature death, but then he remains at 1 card. My guess is that this has something to do with the new templating for 'mill' breaking some old cards that say 'mill x number'.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Soul deciever

    In my game (Match #235418035, Game #745006124) my opponent was able to target my Petrahydrax with Soul Seizer causing Petrahydrax's ability to trigger and returning it to my hand. However Soul Seizer did not transform so how could this be? It clearly said that it needs to transform BEFORE it targets a creature. This should've sent it to the graveyard.

    I do not want some nonsense response about "legal target", "Removed from the stack", etc. The card reads "When Soul Seizer deals combat damage to a player, YOU MAY TRANSFORM IT. If you do, attach it to target creature that…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Profane Transfusion not changing life totals

    When I cast Profane Transfusion the life totals are not changing. The other cards in play are Erebos, God of the Dead, Font of Agonies, Jet Medallion, Retreat to Hagra, Il Gotten Inheritance, and Sol Ring.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Aethertow can't be cast for Conspire cost

    Opponent attacks and I set blocks in place. My desired play is to cast 'Aethertow' with conspire, but the MTGO would not let me make the play. It let me cast the spell without the conspire cost, but would not let me cast with conspire despite my having the prerequisite creatures to tap. Ended up losing the game, please credit.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Vengeful Rebirth

    Cast Vengeful Rebirth for win in Game 1, dealing lethal to my opponent with it, and MTGO crashes. I am unable to join for many minutes and when I rejoin I don't have enough time to play my opponent.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Spirit of the Labyrinth does not work

    I have Spirit of the Labyrinth in play, which is preventing my opponent from drawing additional cards, so it should not be possible for him to dredge instead, since dreadging should. i think this is a bug

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Goblin Lackey Can't play other goblins

    Had an issue where I was unable to put a goblin in play after Lackey triggered.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. hunted lammasu

    hunted lammasu makes a 4/4 ARTIFACT horror creature token instead of a 4/4 horror creature token.

    cast hunted lammasu
    it creates a 4/4 ARTIFACT horror creature token

    it should NOT be an ARTIFACT horror creature token.
    it should be a horror creature token

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. tribe scount and Turntimber Symbiosis

    When you activate Sakura-Tribe Scout ability:
    put a land card from your hand onto the battlefield.
    If Turntimber Symbiosis is in your hand which the backside of it is a land. It will not let you put that card into play.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Chandra, Pyromaster's Ultimate - Bug

    Hello!

    This Chandra's -7 ability ate the card I tried to cast. Steps:

    1. Get Chandra with enough loyalty counters.
    2. Use the -7.
    3. View the cards.
    4. Select the card you want to cast for free and cast three times.
    5. Actual: The cards all get exiled, and no spell effects happen.
    6. Expected: The card gets put into "Exile Zone (Can be cast)", and can then be cast.

    Weird, but I guess it doesn't actually come up that often?
    Thanks,
    -- Ronald L

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Card in Chaos Masters draft restarts game and doesn’t allow me to play

    Opponent cast an 8 mana creature (4G and 4U were used), game restarts and I’m not allowed to play anything while he takes his turns as usual. Need to concede in order to play.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Path of ancestry not working as it should with Prismatic piper

    Path of ancestry is not working properly with you commander include a Prismatic piper. in my case I use a commander Armix that is a black creature. the prismatic piper is set to be blue so his identity should be blue. when taping Patch of ancestry for mana this give me only black mana without let me choose for either black or blue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base