MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. GOAD

    so i was playing a 4 player commander game and 2 player got knocked out the he goaded me and it was stopping me from attacking him the rule are quite clear under the ruling for misari and also in the conspiracy block under goad that when the person who goaded you is the only player left i must attack him please check this complaint and i would appreciate a follow up email at pete900000@gmail.com

    3 votes

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  2. Jester's Scepter does not work.

    The card hasn't worked for years. Are you guys ever going to fix it? The counter ability can't be activated at all.

    3 votes

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  3. Banding Knight

    Attacking with banding knights didn't gave me the choice to band

    1 vote

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  4. Painful Quandary

    In Commander Open Play - I played Painful Quandary and passed to my opps. When it came to their turns they proceeded to cast spells and had the option of paying 5 life or discarding a card due to Painful Quandary's trigger. My opp had decided to pay the 5 life for multiple spells and did not end up taking 5 life for the spells casted, my opps then tried the discard effect clause from Painful Quandary to see if that worked and it had no problem making them discard .

    2 votes

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  5. Cauldron Familiar not legal in pauper

    Cauldron Familiar was downshifted to common in Jumpstart, but as of the most recent MTGO update, this card is not yet showing as legal in the Pauper format.

    2 votes

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  6. Grim Contest

    went to kill my opponents creature with grim contest and the card wouldnt work

    1 vote

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  7. nyxbloom ancient + selvala, heart of the wilds is BUGGED

    -if nyxbloom ancient is in play and you activate selvala, heart of the wild's mana ability you only receive 1x, the normal amount, of mana NOT 3x.
    -also, chromatic orrery is STILL unable to pay for riku's triggers.
    REALLY FRUSTRATING to pay for cards and have them NOT WORK.

    1 vote

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  8. Beasts should be dinosaurs

    Description of issue that occurred: During match 2 game 2 my riptide biologist which has protection from beasts was killed in combat by a dinosaur. During Ixalan all beasts were erated to being dinosaurs which should have also been erated to have protection from dinosaurs. Please reimburse me my entry option and fix this bug.

    1 vote

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  9. Caller of the Hunt's cost can't be payed

    1. Casting Caller of the Hunt
    2. Trying to pick a type so it doesn't die upon entering
    3. It doesn't give you the option to
    4. For a type select screen to come up similar to Volrath's Laboratory
    4 votes

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  10. Fulgent Distraction

    Fulgent Distraction should unattach equipment, but it removes auras too.

    1 vote

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  11. storage matrix

    When 2 storage matrices are in play, at the untap trigger it will not let you progress if you want to untap lands. I select no to both artifacts and creatures twice, then instead of untapping my lands automatically it cycles through the creature and artifact questions endlessly. I cannot progress past this point at my priority or even yield the turn completely to my opponent, the game is stuck completely at this point. It is timing out on my timer this whole time as well.

    2 votes

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  12. Locust God

    a Locust God didn't come back in opponents endstep after it was killed by a sorcery speed removal

    1 vote

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  13. Chains of Mephistopheles vs Eggs

    Situation: Use activated ability of Chromatic Sphere while opponent has Chains of Mephistopheles in play.

    Result: Game breaks - restarts the game and replays up to that point 3 times before cancelling the match.

    If I had to guess, I'd bet the resolution for Chains isn't expecting to replace a mana ability.

    1 vote

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  14. chromatic orrery and riku's trigger payments doesn't work

    If you have Chromatic Orrery in play you still can't pay some things with any type of mana.
    For example you cannot pay for Riku's triggers with any mana even while CO is in play. Please fix! I didn't pay $7 for Chromatic Orrery for it not to work with the deck I've been playing.

    1 vote

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  15. Yennett, Cryptic Sovereign doesn't draw a card when choosing not to cast an odd CMC card

    When attacking with Yennet, I don't get to draw a card when I choose not to cast a card with an odd CMC.

    1) Attack with Yennett
    2) Reveal Mystical Tutor
    3) Choose not to cast it
    4) ACTUAL: Card stays on top
    5) EXPECTED: Card is drawn

    1 vote

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  16. Equipment being Partially Treated as Aura when Creature Taken Control Of

    Scenario:

    P1 had Argentum armor equipped on Stoneforge Mystic
    P2 used Willbreaker and Icy Blast to take control of Stoneforge Mystic, P2 did not have a creature that satisfied Ferocious

    What should have happened:
    Equipment left behind, Stoneforge Mystic under control of P2 ready to untap on next untap step

    What did happen:
    Equipment was left behind and P2 took control of Stoneforge Mystic with the ferocious perk that it will not untap on players next untap. Stoneforge Mystic came over with +6/+6 as if it were equipped still.
    During next untap step Stoneforge Stayed tapped.
    During the following untap…

    2 votes

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  17. 3 votes

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  18. Card Name: Dakkon Blackblade Avatar is not working

    Unfortunately the vanguard card "Dakkon Blackblade Avatar" is not working on Magic Online. You can't use it to play colored cards as random basic lands. I would like to test in some kind of games like Brawl/Commander without lands. Would be interesting and a fresh new way to play the game online! Please fix It so I could test It!

    2 votes

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  19. Ice Cave + K'rrik, Son of Yawgmoth

    1. Control Ice Cave
    2. Opponent casts K'rrik, Son of Yawgmoth
    3. Client crashes; Dialog to pay Ice Cave cost shows no mana cost
    1 vote

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  20. chromatic orrery / colorless mana / riku

    i have riku and chromatic orrery in play. i have colorless mana in my pool (can be spent as though it's any color because of orrery.)
    i CANNOT use the colorless mana to copy spells or create tokens with riku's triggers. bugged.

    1 vote

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