MTGO Issues

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For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. dwynen's Elite

    Dwynen's Elite made a Token during a game when there was no other elf on the board. Lost the game because of it. Was during a paid modern league, hopefully you can pay me my money back.

    Could not Upload any image (around 2mb) so here is a google sheet with the image:

    https://docs.google.com/spreadsheets/d/1_8tQy6Is7sG0KwqIMQ0cxyg01veNm861WPDtB6asXwM/edit?usp=sharing

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. Day/Night Mechanic

    Game changed to night after player cast three spells on turn.

    Situation:
    1. Codie on battlefield. Activate ability.
    2. Cast Serpentine Curve, to trigger Codie.
    3. Codie ability finds Rip Apart.
    4. Cast Rip Apart.
    5. Cast Tibalt's Trickery to counter Rip Apart.
    6. Tibalt's Trickery hits Dean of Perfection, which is uncastable because Codie bans casting permanents.
    7. Pass turn.
    8. Day becomes Night, and werewolves all transform to scary side.

    6 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  3. worship

    worship does nothing

    5 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ozolith and Inkmoth Nexus with counters

    When an animated Inkmoth Nexus with +1/+1 counters dies, The Ozolith does not trigger

    16 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Stubborn Denial bug

    i had a death shadow 5/5 i cast stuborn denial and my oponent pay 1 and stuborn doesnt counter the spell i target

    4 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. augur of autumn

    I cast Grafted Identity on opp Augur of Autumn. My opp also had Mysterious Tome in play. When he activated the Tome to draw a card, I got a quick flash of the Nebelgast Intruder he drew.

    4 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. keldon firebombers

    did not force saccing lands as required.

    2 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Legion Vanguard sacrificing itself with its own ability

    Legion Vanguard said it can only sacrifice another creature. I cast Captured by Lagacs on it, and it sacrificed itself, fizzling the "support" half of the card.

    4 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Alrund's Epiphany

    Just ban Alrund's Epiphany. It is sucking the fun out of this game. If I have to play against that card in the next rotation I will just stop playing this game. This is terrible. Something has to be done. I used to have fun playing this game, but not since World's and now everyone plays the same broken win condition of just taking every turn.

    4 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. Rootha's ability does not work

    During my match Rootha's ability did not allow me to activate it to copy the spells... It was this match
    https://c2n.me/4bISjfX.png

    19 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Suspicious Stowaway Causing Game Restart Error

    Suspicious Stowaway entering the battlefield, or flipping has a chance to give MTGO an error and replay the entire game up to that point. Has happened 4 different times, all with different interactions with suspicious stowaway.
    Notably: Playing and Transforming seem to cause the issue.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Day/Night changing causes game to replay and then restart

    Has happened in multiple matches now where casting Suspicious Stowaway triggering day/night to begin causes the game to playback from the beginning in fast-forward, then start a new game upon reaching the last step reached in the previous game. The same thing has occurred just when day/night changes and the creatures transform.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bazaar of Baghdad doesn't work

    Cards being discarded to Bazaar of Baghdad are not going to the graveyard in the order I selected

    17 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. rakdos showstopper

    rakdos showstopper does not trigger when he enters the battlefield

    6 votes

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    6 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Skullbriar crashes the game if it dies or is exiled with counters on it

    Skullbriar crashes the game if it dies/is exiled with counters on it.
    1.Skullbriar dies or is exiled with a counter on it.
    Actual: Client crashes or the game replays, fails to fix the problem and replays again ad nauseum
    Expected 1: Skullbriar is put in the appropriate zone with it's counters on it.
    Expected 2:Skullbriar gives the option to move to the command zone instead, also with it's counters still on it.
    This bug occurs regardless of whether Skullbriar is a commander.
    I have tested both +1/+1 counters and hexproof counters, both cause the issue.

    21 votes

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    Open  ·  9 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Koth untapped Mountain unable to tap for land

    My opponent played my Koth of the Hammer off of his Fallen Shinobi. He wanted to +1 it, but didn't have any mountains so he untapped one of mine. This gave me open mana to cast an Incinerate, but the game would not let me tap the mountain for mana. As it was, it didn't effect the game in a major way so I didn't create a reimbursement request, but I wanted to report the issue. I assume it's a bug. I have a screen capture if you need it, but it won't let me upload here (it's a .jpg).

    1 vote

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Eureka allowing extra permanents

    In game 1, I cast Eureka. After going back and forth putting out multiple permanents, I chose to stop. After I stopped, my opponent was allowed to put out an additional permanent. That extra permanent resulted in a loss for myself. In game 2, I cast Eureka again. I chose to put out 1 permanent. Then my opponent put out a permanent. I then chose to not put out any more permanents. My opponent was then able to somehow put out another permanent though they should not have been able to since I declined putting out any more permanents.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bloodthirsty Adversary ability cost unable to be paid

    Hello, I tried to cast Bloodthirsty Adversary and use the ability to pay multiple times. The app did not recognize the proper colored mana requirements so I had to hit "cancel" as it was my only option. Instead of letting me re-tap, the program did not let me use the ability at all.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Gideon's Triumph not triggering correctly with a Gideon planeswalker in play.

    Gideon's triumph should make the target player sacrifice 2 creatures that attacked or blocked this turn if you have a Gideon planeswalker in play. However, Gideon Blackblade, Gideon, Ally of Zendikar, and Gideon of the Trials did not cause this. With those planeswalkers in play, the target player was only required to sacrifice one creature.

    3 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. Finale of Devastation not granting Haste

    Cast Channel
    Cast Finale of Devesation for 12
    Supposed to give me creatures haste and it did not.

    2 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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