MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Skyclave Apparition

    Op blocked with skyclave appartion and i did not get a token when 4 cmc creature was exiled.

    13 votes

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  2. Nissa's Zendikon doesn't work

    Blocked with land with attached nissa's zendikon to it. When Land dies the enchantment did not goes back to my hand. In the other hand, during this game I saw how it works for my opponent otherwise. You may find the screenshot with the situation after block.
    BEcause of that issue I would like to ask for request reimbursement my event costs.

    1 vote

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  3. Fires of Invention prevents Suspending

    Fires of Invention prevents you from suspending (eg Greater Gargadon) after you cast 2 spells already. This should not be right.

    1 vote

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  4. Unfair play/ Banned Cards.

    Scute Swarm, as well as massive Land manipulation has kind of ruined the game a bit. Please, at least, Ban; Scute Swarm. I simply concede when it comes out as its an absurdly O P Creature.

    1 vote

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  5. Fake Card rewarded? Nothing in Inventory!

    Won a game and it triggered the rewards. One item appeared to be a card, but not a card. Not sure what the card was suppose to be. I checked card file for new cards and nothing was there. Did the card reward generate a false card?

    1 vote

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  6. Call to the Netherworld Bug

    1 Call to the Netherworld and Gray Merchant of Asphodel are discarded by Avatar of Discord
    2 Call to the Netherworld enters exile and hits the stack. Click OK to pass priority.
    3 Opponent OK's Call to the Netherworld, no interaction. Call to Netherworld's Madness trigger resolves.
    4 "Would you like to cast Call to the Netherworld? (Click the card to cast.)" Only option is "No." Call to the Netherworld is no longer in Exile or in any game space where I can see it or click on it in order to choose to cast it during this step. No…

    1 vote

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  7. k'rrik no possible play yield all

    if you have k'rrik out and no possibly play : yield all on it passes your turn when you have playable cards due to krriks ability, this is highly irritating as it means you have to either remember to turn it off the second krrik hits the field or sit there clicking okay 50 thousand times a match

    1 vote

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  8. Unable to equip creatures with hexproof

    It's impossible to equip creatures with hexproof. Very annoying please fix.

    2 votes

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  9. riddlesmith

    riddlesmith does not show up in collection

    1 vote

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  10. colfenor's plans

    cannot play a land exiled with the plans after playing a spell that was exiled with the plans

    1 vote

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  11. Wormfang Turtle / Newt return Dual Land with the Back Side up

    When Wormfang Turtle and Wormfang Newt leave play and return any of the new dula lands, they are returned to play as their "back side" (The land).

    EXAMPLE
    Wormfang Newt exiles Umara Skyfalls upon entering the battlefield. When Wormfang Newt leaves the battlefield, The modal flip land is returned on the "land side", in this case Umara Skyfalls.

    EXPECTATION
    The expected behavior is that the double-faced card enters with its front face up. If that front face can't be put onto the battlefield, it doesn't enter the battlefield.

    CARDS AFFECTED
    Wormfang Turtle
    Wormfang Newt
    Agadeem's Awakening
    Akoum Warrior
    Bala Ged…

    1 vote

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  12. Tezzeret, Master of the Bridge cost reduced

    Cost of Tezzeret reduced by one on board with nothing on board to cause this.

    1 vote

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  13. Scarab God didn't cause loss of life for upkeep trigger

    During my opponents upkeep Scarab God's trigger resolved in a way that should have caused me to lose life, and it did not.

    2 votes

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  14. Subtle Strike puts counters on opponent's creature

    subtle strike did the opposite as advertised and put the counter on their guy and shrank my guy

    2 votes

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  15. Michonne

    When I attack with Michonne and two zombies Michonne didn't get indestructible. I attacked 1 opponent with Michonne and the two zombies at another opponent.

    3 votes

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  16. Not possible to activate Gisa ability during my turn or any turn

    During my main phase of the next turn after having summoned "Gisa, meneuse de goule" (french), it is not possible to use her ability. Nor during any other turns afterwards.

    5 votes

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  17. Iridescent Horn Beetle doesn't make tokens

    Iridescent Horn Beetle wasn't creating 1/1 green insect tokens for each counter put on creature. Counters were created, but the tokens were never created. This was sent before, I sent images and the triggers. This was not dealt with then, see description and review prior request

    1 vote

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  18. Walking dead secret lair

    This crossover is a fundamental mistake. It's only a cash grab and does nothing to improve the game.

    1 vote

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  19. Marisi, Breaker of the Coil causes last opponent left to skip combat phase

    When the last opponent standing in a multiplayer commander game is goaded via Marisi's ability their combat phase is entirely skipped.

    2 votes

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  20. Draw declared even when opponent still has life

    I get into a chain with my black deck where if i gain life, they lose life and when they lose life, i gain life. After a few turns, even if my opponent is at 8 life, it is declared a draw, taking my win from me. How can a guaranteed win, like that combo, be declared a win if the opponent's health is already so low? This has happened to me a few times already.

    1 vote

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