MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. post May patch mid game restart

    At the beginning of game two after i played my first land Shelldock Isle and was resolving the Hideaway trigger the game startet again. My Opponent and i both got a new hand of seven cards.
    Each turn after that the client went directly to the cleanup step and made us discard a card due to maximum hand size.

    243 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  2. Expressive Iteration causes Game Restart

    I was playing when he played a card of Strixhaven (Expressive Iteration). Game broke. I saw all the game again since t1, like when you review a past game on Game Historial. Then the game restarted

    302 votes

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    13 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  3. Disconnection/Dropped

    When a player is disconnected during gameplay, and often leads to being dropped from their event.

    1,907 votes

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    157 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  4. Game replays and starts a new match

    The game replayed itself then started match again with new hands. Also there was no priority neither for me or my opponent.

    123 votes

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    12 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lag/Missed Action

    When lag causes a misclick or skipped action. The user isn't disconnected from the client though.

    1,874 votes

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    126 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  6. mid game restart

    mid game it restarted, after the restart the game is just skipping through turns going immediately to discard

    405 votes

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    3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. Academic Dispute

    Cast Academic Dispute. It makes the creature have to block. Then it asks if you want to "use the ability." So I hit no, assuming it was asking about reach, because not a single other Learn card has asked me that question. Then it didn't let me Learn, and it also didn't prompt me about giving reach. So I assume, if I hit "yes" that it would either give reach and let me learn together as one option, or simply never have the option of giving reach.

    120 votes

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    Open  ·  5 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1,152 votes

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    34 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  9. Doomsday soft locks game

    1. I played Doomsday.
    2. Resolved Doomsday and chose 5 cards from my library and graveyard.
    3. Opened Temporary Zone Window, i executed Undo.
    4. Magic Online rolled back and couldn't progress the game.
    72 votes

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  10. Undo Restarts Game

    My opponent use the ability of Sylvan Library, but when you click on "Undo" the game is bugged and restart. Please fix this bug!

    46 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. Deathtouch creatures destroys Indestructible creatures

    watch replay. Turn 8 of opponent, my skyclave sentinel was given indistructible with oblivion's hunger and blocked his deathtouch enabled expedition skulker, but it still died at the end of the turn. Not only did this bug cost me the game, but unfortunately also my 8th competitive trophy to unlock the ZNR mythic avatar.

    Unsure if avatar can be released to me via back end, but if not, requesting full reimbursement for the entry fee. will not accept game reset as draft queue ends in 12ish hours from now and I will not be able to play another game

    90 votes

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  12. Icehide Troll dies at end of turn to nothing

    hey, i just played my game 3 vs matti. i attacked with icehide troll, he blocked, i activated the ability to make it indestructible. Then used my fightspell to kill my opponents creature and passed the turn. End of turn my troll randomly died to nothing.
    Even opponent didnt see a reason for that.

    82 votes

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    In Progress  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. Dauthi Voidwalker doesn't exile

    Have an opponents creature cast with effect Dauthi Voidwalker die while you control another copy of Dauthi Voidwalker. I did this and my opponents Lurrus when to the graveyard instead of being exiled with a counter.

    26 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  14. Blizzard Brawl + Deathtouch

    Used blizzard brawl with more than 3 snow permanents against a deathtouch creature.

    There seems to be a bug where using blizzard brawl against a deathtouch creature and it dies at the end of turn

    63 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  15. Prismari Command issue

    Opponent casts Prismari command choosing the 2 modes of deal 2 to any target, and target player draws 2 cards then discards 2. Opponent targeted me with the deal 2 damage, and himself with the draw 2 discard 2. I took 2 damage, opponent drew 2 cards, but I was forced to discard two cards.

    34 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. UX/UI Issue

    When the User Experience or User Interface is involved in an issue. Generally not a technical bug, but where the client could be improved to help reduce confusion.

    365 votes

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    13 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ranger class causes match restart

    Attacking with a creature with ranger class at level 2 or higher will sometimes cause the current game to restart.

    16 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  18. Undoing Lion's Eye Diamond causes Game Restart

    I accidentally activated my lions eye diamond. I attempted to crtl +z to undo as it is a mana ability.

    At this point behavior becomes unclear.

    I believe the game attempted to undo by restarting the game and replaying up until the point of LED activation. At some point a dsync occured and the game crashed.

    This resulted in a new game being started - complete with openning hands and mulligans. Additionally I was set to yield all.

    This resulted in a quick and uninteractive loss where I was not able to take actions for the first few turns of…

    23 votes

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  19. Uro and Oko

    I was 2-0 after 2 first matches, match 3 was 1-1 and i was in the lead in game 3.
    I had Mandrills in play, Oko in hand, opponent was hellbent and casts oko from from graveyard. In my tur i resolve Oko, and elk the uro, no block. Turn after opponent attack oko with Uro like I expected, but here is the bug: The Uro aka Elk triggers on attack oppent draws and gain life. Draws new creature, and the game runs away for him, my loosing my potential 3 of 5 matches.

    47 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  20. Unable to cast Reconstruct History

    1. Have 2 sorcery cards in your graveyard and nothing else
    2. Click on 'Reconstruct History' from your hand to try to cast it
    3. Notice bug (see attached screenshot)

    I did have legal targets in my graveyard, but whenever I'd try to cast Reconstruct History, it wouldn't let me target them. Clicking 'OK' didn't do anything - the same message displayed. All I could do was click 'Cancel'. I tried casting it multiple times and no change

    21 votes

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    4 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
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