MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Rem Karolus, Stalwart killed in error

    My Rem Karolus Stalwart which is a 2/3 was killed by my opponent's Sacred Fire which did 2 damage

    5 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  2. stubborn denial ferocious bug

    Stubborn denial ferocious doen't work.
    Please fix this game-breacking bug

    42 votes

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    5 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sunset revelry doesn't draw card

    1. Opponent has more life, more creatures in play, and 5 cards in hand to my 3.
    2. While sunset revelry was resolving, I had 3 cards in hand and opponent had 5.
    3. Did not draw a card from sunset revelry
    7 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  4. can't cast spells from graveyard with snapcaster mage

    At 21:34 I play a "Snapcaster Mage" targeting Wear/Tear. After targeted I can't cast the spell from my graveyard.

    2 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  5. Tovolar's Huntmaster and Winota, Joiner of Forces

    1- Cast winota, joiner of forces
    2- Attack with a non-human creature, and get a tovolar's huntmaster from the activation.
    3- Tovolar's huntmaster does not gain indestructible.

    15 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  6. Petalmane Baku Restarts Game

    During the second game, after my opponent cast "Petalmane Baku", triggered a counter and passed the turn, the game simply restarted.

    it happened 3 times during the second game.

    Then it was submitted and I was considered defeated.

    In an easy match, it comes out as defeated by a bug.

    2 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. Never dealt hand

    during the beginning of the first game of my sealed event a bug occurred, what happened was that when the game started, I did not receive a hand to be able to play, the game told me that it was my turn, but I could not do anything, because of this i had to concede the game and just quit the league, im asking for a reimbursement because of this bug.

    10 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  8. Gailia's triggered ability

    When I attacked with Gallia and two other creatures, my hand was 0, but Gallia's ability triggered, and I I'm not discard it away, but I'm draw two.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  9. Gailia's triggered ability

    When I attacked with Gallia and two other creatures, my hand was 0, but Gallia's ability triggered, and I I'm not discard it away, but I'm draw two.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  10. Gailia's triggered ability

    When I attacked with Gallia and two other creatures, my hand was 0, but Gallia's ability triggered, and I I'm not discard it away, but I'm draw two.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. Gailia's triggered ability

    When I attacked with Gallia and two other creatures, my hand was 0, but Gallia's ability triggered, and I I'm not discard it away, but I'm draw two.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  12. Gailia's triggered ability

    When I attacked with Gallia and two other creatures, my hand was 0, but Gallia's ability triggered, and I I'm not discard it away, but I'm draw two.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. wrong damage assigned to a "Planeswalker Creature"

    Steps:
    1. Planeswalker Karn becomes a 4/4 creature with 4 loyalty counters
    2. Karn is attacked by a 2/1 creature
    3. Karn lose 4 loyalty counters instead of 2
    I have asked a judge in my local game store and he said this is a bug.

    2 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  14. wrong damage assigned to a "Planeswalker Creature"

    Steps:
    1. Planeswalker Karn becomes a 4/4 creature with 4 loyalty counters
    2. Karn is attacked by a 2/1 creature
    3. Karn lose 4 loyalty counters instead of 2
    I have asked a judge in my local game store and he said this is a bug.
    plz check the 'before' and 'after' screenshots. Thx

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  15. wrong damage assigned to a "Planeswalker Creature"

    Steps:
    1. Planeswalker Karn becomes a 4/4 creature with 4 loyalty counters
    2. Karn is attacked by a 2/1 creature
    3. Karn lose 4 loyalty counters instead of 2
    I have asked a judge in my local game store and he said this is a bug.
    plz check the 'before' and 'after' screenshots. Thx

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. wrong damage assigned to a "Planeswalker Creature"

    Steps:
    1. Planeswalker Karn becomes a 4/4 creature with 4 loyalty counters
    2. Karn is attacked by a 2/1 creature
    3. Karn lose 4 loyalty counters instead of 2
    I have asked a judge in my local game store and he said this is a bug.
    plz check the 'before' and 'after' screenshots. Thx

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. wrong damage assigned to a "Planeswalker Creature"

    Steps:
    1. Planeswalker Karn becomes a 4/4 creature with 4 loyalty counters
    2. Karn is attacked by a 2/1 creature
    3. Karn lose 4 loyalty counters instead of 2
    I have asked a judge in my local game store and he said this is a bug.
    plz check the 'before' and 'after' screenshots. Thx

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  18. LIFE BUG

    life bug report... match doest not end until i give up

    2 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  19. Architects of Will doesn't let player order cards

    My hp was 4 at the moment.
    Architects of Will entered the battlefield as the Living End resolved, I was able to look at my opponent's 3 top cards.
    Nevertheless, I was not able to put them back in any order, as it is told in the text of Architects' ability. I assume this ability is lagged.
    Subsequently my opponent was somehow able to topdeck lightning bolt (which i saw from the Architects' ability, but was not able to put it third or second from the top), which was lethal for me. Any other topdeck of the three cards i…

    28 votes

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    3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  20. Certain Life Gain effects have Gamebreaking Bugs.

    My opponent played Honden of Cleansing Fire, causing them to gain 200 life, only fixed when I auto yielded to the trigger. When I tried to yield to the trigger the next time, all of my mtgo inputs stopped doing anything (including yielding to turn, yielding to trigger, passing priority, and talking in chat) for around 6 minutes. I was forced to concede the match to end the bug. My friend has found a similar bug where Peach Garden Oath crashed the game.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
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