MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Post AFR Mid Game Restart

    I was playing AFR sealed league, R2. Score was 1-1 and we started 3rd game when we both had like 9-10 min on timer. During 3rd game i got hard lagging what results in losing by timer.

    485 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. Lag/Timeout/Missed Pick while Drafting

    While drafting, lag causes a user to miss a pick or timeout from the draft.

    1,113 votes

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    118 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to join queue

    Keep getting the "unable to join queue due to current match pending" message in a commander legends draft. It's been happening for an hour now

    209 votes

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    53 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. game restarted and made us discard tell i was out of cards and lost.

    we was in game 3 when in middle of game it froze and restarted us both gave us 8 cards and told us to discard tell we decked our self now i'm starting a league as 0-1.
    league# 5392
    Game# 743970254
    Match# 235151301

    Game 3

    204 votes

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    3 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. 683 votes

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    50 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Failure to Submit/Missing or Extra Cards in Sideboard

    When a player is unable to submit their sideboard due, often giving an error message, and often for having having 14 or 16 cards in their constructed sideboard.

    632 votes

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    73 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Storm God's Oracle and Harmonic Prodigy

    I was playing a game and this synergy should cause storm gods oracle to double its death trigger when it dies, however it does not seem to work as found in game vs MinorLion event number 232063454

    24 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. grafdiggers cage transmorgify

    i cast a transmorgify on my ops creature while a cage was in play and my op still got his creature

    45 votes

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    In Progress  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Commander Legends game replays itself and restarts

    About 1 hour into my first commander legends draft game and after confiscate is played on Merchant Raiders, the game restarts and replays itself very quickly until completion, then restarts again. No game actions can be taken and chat does not work. After two full replays, the game fully restarts to a new random game, but my opponents have already left.

    Update: after waiting for another 7-8 minutes or so, the game declared itself a draw and we were not given the chance to award votes. The match summary displays us each as having -1 votes

    82 votes

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    9 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. 286 votes

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    25 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sideboard Transitioning Issues

    For when an issue occurs when going to or from sideboarding back to the duel scene.

    238 votes

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    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. 33 votes

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    5 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Conceding While Venturing into Dungeon Crashes Game

    Concede while venturing into the dungeon with Dungeon Map

    6 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. High number of specific mythic reprints in MH2 Phantom Draft

    During a MH2 Phantom Draft I managed to draft 6 copies of the same mythic (Mirari's Wake) in the new-to-modern reprint slot. I also saw at least 5 Titania, Protector of Argoth going around in the draft, which is also a mythic in the same slot. This seems like it is outside the realms of random chance.

    7 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to play Commander Legend's League Match

    When I try to play it says match pending, it's done this for 2 days.

    27 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Replay Bug after oppnonent casts Living End from cascade

    During league game. Opponent casts Living End from cascade and game restarts!!

    5 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unable to Sideboard in multiple Limited Games.

    I've had multiple Cube Events where the Sideboarding into Game 2 is just skipped altogether. Game 1 ends, and immediately before any action is taken, both players are thrown into Game 2.

    99 votes

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    Open  ·  21 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stuck in nonfunctional innistrad draft

    I believe the servers went down while in a Innistrad flashback draft and upon relogging I am stuck in a blank draft screen. When I try to drop from the league it says I cannot and gives me an error message. My account username is 'phorrest'. I would like to play the format more before it goes away and currently can't because of this issue please help.

    18 votes

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    2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ended a league without play all the matches

    I was playing in a league and the fourth match was the last i played. Ended up 3-1 and received prizes for result, but i played only four matches in total, instead of the ususaly five.
    Attached screenshot of detail's league.

    6 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Gemrazer / Walking Ballista / The Ozolith

    When mutating Gemrazer onto Walking Ballista, the creature loses Walking Ballista's second ability ((4): Put a +1/+1 counter on Walking Ballista).

    When mutating Gemrazer onto Zabaz, the Glimmerwasp, the creature loses Zabaz' second ability ((R): Destroy target artifact you control).

    Additionally, if a mutated Gemrazer/walking ballista or Gemrazer/Zabaz dies with counters on it, they do not go to The Ozolith, as would be expected.

    These are both bugs, so fixes would be appreciated :)

    3 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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