MTGO Issues
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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Disconnection/Dropped Game Loss
I was going to win game3, no doubt, and the game suddenly crashed. I wasn't able to rejoin in time, and lost th egame. There is no reason for the game to crash like that, since I'm always playing and that never happend.
43 votes -
Dropped out and wont let me back in.
Kicked me mid game then locked me out. Says my password is wrong and then my secret answer also. Tried a few times now it's locked I assume.
13 votes -
11/18 Update or Install Error
11/18 Update or Install Error after Downtime
199 votes -
2 votes
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email activation
Hello, I created a new account but I do not receive the activation email. I have checked spam. How do I request a new shipment?
cordially1 vote -
The game slows horribly after couple of matches. NO CONNECTION ISSUES and i play in a HIGH-END gaming pc with all the drivers and OS is up
The game slows horribly after couple of matches.
NO CONNECTION ISSUES and i play in a HIGH-END gaming pc with all the drivers and OS is up.
Its not an option to restart the game after every third match.What the **** happened with the client???
There is NO cpu, memory or network over-usage.
CPU 18%
Memory 55%
Network 3%1 vote -
Asset Error Detected
Hey!
I have a little problem with mtgo launcher. When i activate MTGO the message is appearing on my screen (photos under this text). I'm wondering... Is first attempt to enter after ''Mafia edition'' is for special ''insider party'' ? :P1 vote -
I can't do login
I can't do login in my account, it appears the message I have lost my connection with the server. when I try to access the site it doesn't stay on the inicial page, so I can't download the file to reinstall the game again, at this moment I don't have the game in my pc so that I can't send you pictures of the problem too. But I have this game in my cel and I can play. I wish you resolve this problem so I use to play everyday. Thank you in advance.
1 vote -
will not load on IOS
I am unable to open and play at all on the IOS platform since the new capenna update. I have deleted and redownloaded several times, followed all troubleshooting recommendations, and have not been able to play since the release of the set last Thursday. so this is now 5 days and counting for being unable to play despite the money spent on the set. Please address
1 vote -
Game won’t start
I’m on mobile. And ever since the update everytime I try starting the app, it just gives me a grey screen for one second then closes the app. I’ve deleted it and redownloaded it multiple times and that will let me play until I close the app. Then when I close the app and try to play again later, it’ll do the same grey screen and force close itself. Having to spend 20 minutes to delete and redownload the game everytime I play is just getting old. Please help.
1 vote -
Stream Deck Pedal
Stream deck pedal not recognizing input for MTG
1 vote -
MTGO stops loading upon start-up, and reinstalling does not fix the start up failure
I have the best wifi in the world with state of the art privacy controls and yet MTGO stops loading upon start up and reinstalling does not fix the failure. Similar stuff happened in the past but usually the issue resolves itself a day or two after, but this failure has been happening for couple days.
1 vote -
crash
Everytime i join a commander game MTGO crashes after the dice for turns is rolled
1 vote -
Want to update my email
My email provider will stop working and I need to update my email, but I couldnt find a place to do so, could anyone know how I can update my email?
1 vote -
game restarted
game restarted and replayed every turn since turn one, this repeated a few times then the game restarted with new hands, fresh clock, but kept the old game log. while making this report the game ended in a draw.... (was played in commander legends draft) no one got votes and that was it.
63 votes -
Suspended account
Today when I tried to log in to my account, a message advised me that my account has been suspended but I didn't receive any email or comunication on my email about that, so I don't know why this happened and what I could do to have it back.
Also I'm currently using the rental service from Manatraders, so I can't give them back their cards, could you please help asap?
Thanks1 vote -
Unable to log in
Tried logging in today, but it just spins
1 vote -
EULA not found
The client says EULA not found and won't let me log in. I have tried to reinstall and restart but still is failing to start.
1 vote -
Cant read my messages
I can see that I have a new message, but when I open the chat I cant see it
1 vote -
Assets error detected
For some reason post update I can't log in it keeps saying it cant "verify my asset contents"and has to relaunch but no matter how many times it relaunched it says the same thing I also tried re-downloading it and that did nothing
4 votes
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