MTGO Issues
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
-
Disconnection/Dropped Game Loss
I was going to win game3, no doubt, and the game suddenly crashed. I wasn't able to rejoin in time, and lost th egame. There is no reason for the game to crash like that, since I'm always playing and that never happend.
43 votes -
Dropped out and wont let me back in.
Kicked me mid game then locked me out. Says my password is wrong and then my secret answer also. Tried a few times now it's locked I assume.
13 votes -
muxus bug
muxus bug, creatures enter tapped with muxus
3 votes -
Support Agent Contact
I recently received an email from support@wizardsofthecoast.zendesk.com and want to make sure it is a legitimate email, not a scam.
1 vote -
checking for active matches
When trying to start MTGA, the game freeze at the step "checking for active matches". This has been the perpetual freeze step ever since I lost power during a MTGA limited (draft) event and attempted to rejoin by rebooting the game.
4 votes -
Can't update my email account
Haven't played MTGO in years. The email in my MTGO account is legendball@aol.com - an email I also haven't used in years. Tried to change it, but don't remember the answer to my question 'Miller Beer'. New email is legendball@bellsouth.net. Would you please update the address or allow me to change my question and answer.
Thank you.
Robert Miller
Address is: 2292 Acworth Due West Rd Acworth, GA 30101.user id: nightslayer
1 vote -
network error
Can't complete any color challenge because of a network error on the last one.
2 votes -
crash
Mtgo in game #803954306 crashed and i need to restart the program.
One i've restarded it opens with a white board and couldn't let me join the league2 votes -
Pioneer League - Game won't load
Logged in fine, hit "play match" for my 3rd match on pioneer league, found an opponent, opened a second screen but it was always empty - no hands or decisions on who starts were displayed. I had to click on concede and tried joining a new match and it says "Unable to join Queue. Current match pending..."
3 votes -
11/18 Update or Install Error
11/18 Update or Install Error after Downtime
199 votes -
i can't play arena this days, i enter to the game and the game don't load the principal menu and nothing else happen
i can't play arena this days, i enter to the game and the game don't load the principal menu and nothing else happen
1 vote -
Невозможно зайти игру на ПК: Обновление базы локализации.
Не могу войти игра на ПК. Висит окно с заставкой и надписью: Обновление базы локализации. Продолжается вечно. С телефона всё работает. Использую клиент Epic Games, проверка файлов ничего не даёт.
1 vote -
mtgo will not update
PLATFORM VERSION INFO
Windows : 10.0.22000.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.4341.0 built by: NET48REL1LASTC
clr.dll : 4.8.4515.0 built by: NET48REL1LASTC
dfdll.dll : 4.8.4341.0 built by: NET48REL1LAST_C
dfshim.dll : 10.0.22000.1 (WinBuild.160101.0800)SOURCES
Deployment url : http://mtgoclientdepot.onlinegaming.wizards.com/MTGO.application
Server : AkamaiNetStorage
Application url : http://mtgoclientdepot.onlinegaming.wizards.com/3.4.129.4215.20220907091403/MTGO.exe.manifest
Server : AkamaiNetStorageIDENTITIES
Deployment Identity : MTGO.application, Version=3.4.129.4215, Culture=neutral, PublicKeyToken=92a8f782d852ef89, processorArchitecture=msil
Application Identity : MTGO.exe, Version=3.4.129.4215, Culture=neutral, PublicKeyToken=92a8f782d852ef89, processorArchitecture=msil, type=win32APPLICATION SUMMARY
* Installable application.ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://mtgoclientdepot.onlinegaming.wizards.com/MTGO.application resulted in exception.…1 vote -
Game crashes again after log in
Game crashes AGAIN after log in attempt. have reported issue several times now. once I report it a day or two later it lets me log in like once or twice then trying again makes it crash just after putting password in to log in
1 vote -
Game crashes after new update
After the update today I get to the log in screen and log in then the game crashes, have tried several times and also restarted computer no luck still crashes every time
1 vote -
I cannot log in to my account
I cannot log in to my account. I tried the "Forgot my Password" option and gave the correct information but it still gave my the error message and asked me to contact customer support.
Granted, I haven't used this account in several years, but I'd like to get back into the game.
4 votes -
email activation
Hello, I created a new account but I do not receive the activation email. I have checked spam. How do I request a new shipment?
cordially2 votes -
full screen won't let me exit
i was wondering how to log on it's been awhile it doesn't look like some of the screen is showing and im tired and getting quite old on getting the game to work it's been awhile since i played and would like to play again
1 vote -
screen res
screen res not respond no full option
1 vote -
Game do
Error when start app:
MagicExceptionType: ApplicationConfigurationException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now close.
ExtraDetails:
InternalDetails: Failed to initialize SessionManager.
en Shiny.ShellViewModel.CreateSession() en C:\CM\workspace\release_next\source\windows\clients\Shiny\View\MainNavigation\MainNavigationViewModel.cs:línea 826
en Shiny.ShellViewModel..ctor() en1 vote
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