MTGO Issues
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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Disconnection/Dropped Game Loss
I was going to win game3, no doubt, and the game suddenly crashed. I wasn't able to rejoin in time, and lost th egame. There is no reason for the game to crash like that, since I'm always playing and that never happend.
27 votes -
11/18 Update or Install Error
11/18 Update or Install Error after Downtime
199 votes -
59 votes
-
lag/timeout/crash missed picks while drafting
draft begins and draft window close reload magic online but lose several first picks
25 votes -
Critical error on startup
Steps Performed:
- Client restart
- Clean uninstall reinstallFirst clean uninstall/reinstall resolved issue. Error message appeared again on second launch of client
Error message received:
Error reading XML card data. This usually means that you have a corrupted install folder or registry. Please uninstall MTGO from the add/remove programs menu, and then reinstall the application from the MTGO website.74 votes -
lag/Timeout while drafting
lag/timeouts while drafting
31 votes -
Interface issue
Interface issue, I can't see my daily quest and friend's menu anymore. It desapear yesterday. This morning I was able to see again the icone, but it was gone after a match. I desinstall the client, ddl the new one, and nothing change. Mobile and comptuer. (I'm using PC and phone android.)
I can't see what the daily request... I'm loosing opportunity to earn exp and coins !Please help.
4 votes -
11/19 Trade Disabled
Can't open trade windows.
18 votes -
26 votes
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Disconnection Resulted in a Draw
My opponent conceded game 2 of the match after winning game one, then the game log recorded them disconnecting. Instead of taking us to sideboarding and, the match ended and was recorded as a 1-1 draw.
19 votes -
Game stuck on the loading screen
just spinning. forever. I tried a fresh installation. I tried with a VPN connected to NY and that worked.
40 votes -
Game crashing after connecting
So when I start MTGO, I get the normal "computer is communicating with server" then after it presumably connects, it immediately crashes after yesterday's update. The start-up sound is not heard. This is both and after I uninstalled then reinstalled MTGO.
24 votes -
Can't reinstall MTGO after client doesn't auto-update.
tried logging into MTGO client(already installed on Windows 10) and says client is out of date. Need to restart to update client. I restart but client doesn't update. I uninstall and try to reinstall and it gives me an error:
"
6 votes -
Laggy client since Zendikar Rising
Since the Zendikar Rising update the client has been lagging constantly, making it almost impossible to play. I am a hardcore MTGO fan and I am thinking about leaving the platform because of this.
My configuration is way above the recommended requirements and I have to restart the client BETWEEN games in order to reset the lag.
5 votes -
requesting format data
When ever I open up the game it starts going through the loading process and stops abruptly at "Requesting Format Data." This has so far happened to a number of new players including me and I believe it is so related to the opening of new accounts in the game.
1 vote -
Magic Online "Out of Date" Error Message in Client
MTGO won't allow sign on saying "out of date version. please close client and restart to downloaded latest version" which is followed and no new version has been downloaded. I've attempted uninstalling and re-installing and still run into the same error while attempting to sign in. I've tried rebooting the computer and the same issue happens.
18 votes -
23 votes
-
every player lagging 10-20 seconds each action
Playing commander, each player is complaining about how there is serious wait time after every action, making games unplayably slow. One player said its been happening for over 10 hours. (right now its 7:11 am pst 4/16/21)
1 vote -
MTGO glitch
Hello. Long time player here. I love the game. Check out this glitch on MTGO. I created a highlight on my twitch for your review. I hope this helps. Keep up the great work on my favorite game! Glitches happen and I understand.
1 vote -
MTGO Running very slowly
every time the phase is passed to MTGO to process, it takes FOREVER. Everything is running slower than usual
1 vote
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