MTGO Issues
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For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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Critical error on startup
Steps Performed:
- Client restart
- Clean uninstall reinstallFirst clean uninstall/reinstall resolved issue. Error message appeared again on second launch of client
Error message received:
Error reading XML card data. This usually means that you have a corrupted install folder or registry. Please uninstall MTGO from the add/remove programs menu, and then reinstall the application from the MTGO website.37 votes -
Game stuck on the loading screen
just spinning. forever. I tried a fresh installation. I tried with a VPN connected to NY and that worked.
39 votes -
lag
I've been playing vintage cube last week and I've been met with an annoying problem. Sometimes when I pass priority or want to click OK, the client lags but my timer goes down. This usually takes 20-30 seconds before going on. It happens several times in a match which can cost me up to 4-5 minutes of my clock.
36 votes -
Magic Online "Out of Date" Error Message in Client
MTGO won't allow sign on saying "out of date version. please close client and restart to downloaded latest version" which is followed and no new version has been downloaded. I've attempted uninstalling and re-installing and still run into the same error while attempting to sign in. I've tried rebooting the computer and the same issue happens.
18 votes -
Receiving "maintenance" message when servers are up
I'm unable to log in to MTGO, I'm receiving a message that says MTGO is down for scheduled maintenance or is otherwise unavailable and I'm unable to log in to the client. I've checked the server status page and can see that the server is live.
So far I've tried updating the client, uninstalling and reinstalling the client but I'm still encountering the same issue.14 votes -
8 votes
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"Application cannot be started" error whenever I download an update
Whenever I open the exe, and there is an update, after install, it can never open MTGO. I have to uninstall all of MTGO and reinstall. Please fix this! It has been going on for at least a year. Look at attached error file.
5 votes -
Game crashing after connecting
So when I start MTGO, I get the normal "computer is communicating with server" then after it presumably connects, it immediately crashes after yesterday's update. The start-up sound is not heard. This is both and after I uninstalled then reinstalled MTGO.
1 vote -
game crashes everytime i try to reconnect after i lose connection,and then reconect. causeing me to time out multiply time
anytime I lose connection while in a match and then reconnect the game become unresponsive and crashes and logs me out, this has cause me to lose multiply game
1 vote -
1 vote
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cannot download client after an update
performed every suggestion at this article: https://mtgo-support.wizards.com/hc/en-us/articles/360037665192
Error:
+ Downloading http://mtgoclientdepot.onlinegaming.wizards.com/3.4.114.4042.20200428090330/Audio/General/UIZOOMIN.wav did not succeed.
+ The operation has timed out.Operating System: Windows 10
Troubleshooting Steps Performed
- Uninstall/reinstall
- Reset Winsock1 vote -
I can't create an account
I can't create an account! Please help me!
1 vote -
continuously wasting time organizing cards in deckbuilder just to have them all piled back together wasting the hours I just spent, twice
This is pretty frustrating considering how old magic online is. The UI is super laggy and makes using it take way longer than it should. I have a core I7 a gtx 1070 and 16gb ram....... why is just building a deck so laggy? It's not user friendly and hasn't seemed to be updated in years, looks just like it did the last time I had it installed. Then the main problem, on top of taking forever to organize cards due to the extremely slow UI. Took a rough 1st draft with lots of cards........separated into definite keepers and the…
1 vote -
High CPU usage
After the release of Ikoria the CPU usage is constantly on a 100% , making the game unplayable. It was totally fine with a smooth experience before Ikoria. I have two drafts I can not even complete. I can not play the game at this time
1 vote -
1 vote
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