MTGO Issues
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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WIll NOT LOAD
Does anyone know the fix from Tuesdays the 16th's issue? I can not log into my account. I flushed my DNS and Winsock reset, as well as reinstalling MTGA on my laptop. This is a high grade machine and has had no issue running Arena before the 16th. I dropped some cash on the K-Remastered set and am annoyed I can not get in. Please help!!
1 vote -
Can't start the Game, only black screens
Game is not strating properly, sometimes only blackscreen or inatiating and loading an dblackscreen then.
2 votes -
Forced Reinstall After Disconnection
During the game the game closed even though I had a cable connection, when I tried to return I didn't have to reinstall the game with that I ended up losing the game
2 votes -
mtga leaves during the game
mtga leaves during the game and I can't return, when I opened the game again I enter the last game and leave again. no error message is displayed.
3 votes -
I can't access my account !!!
I have an old account (lukinhaas25 # 37902) and I want to go back to playing, but when I try to login it appears that my password or sogin is incorrect, and asks to reset the password if the error persists, but when I put it to reset, the error, and send contact support, so please fix my account so I can get back to playing.
1 vote -
CardDataException
Hello,
I have a CardDataException when i launch MTGO. If i reinstall MTGO, i can launch the software the first time, play, exit MTGO. But when i try to launch MTGO a second time, i have this exception.
Thanks a lot
2 votes -
Unable to sign in or reset password in app.
Unable to sign in or request to reset password in the MTG Online (PC)app.
No more to say other than what the app tells me. Contact support, I know my password and display name is correct, so I need your help on this.
1 vote -
Mtg Online will not let me login
I made my account and then tried to login. When i hit login after entering my information it pops up a message saying "Please verify your screen name and password are correct,d then try again. If this issue persists please try resetting password then contact support". Well I tried to reset my password then it pops up and says " something has gone wrong. Please try again".
2 votes -
MTGO download link does not work in modern browsers
The current MTGO downloader is located here: https://magic.wizards.com/en/mtgo#download-now
The "download now" button downloads an exe, which is widely regarded as a security flaw and modern browsers do not allow it unless workarounds are employed. You need to test this page with modern browsers to make sure people can download the game.
This issue was discovered on Windows 10 x64, Chrome version 86.0.4240.75 (Official Build) (64-bit)
1 vote -
compte vide apres bug java
bonjour, après avoir réinstaller mtgo, car il planter sur un bug java a l'ouverture. je me reconnecte et j'ai plus rien mon compte est complément vide
1 vote -
game crashes without window error
the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.
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downloads_20200709_121306.log 228 KB -
downloads_20200709_120330.log 228 KB -
downloads_20200709_121150.log 228 KB -
UTC_Log - 07-09-2020 15.13.04.log 1 KB -
downloads_20200709_121103.log 228 KB -
UTC_Log - 07-09-2020 15.11.00.log 18 KB -
UTC_Log - 07-09-2020 15.11.48.log 19 KB -
UTC_Log - 07-09-2020 15.03.28.log 33 KB
3 votes -
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MagicExceptionType: MagicException Severity: Fatal
MagicExceptionType: MagicException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now close.
ExtraDetails:
InternalDetails: The task 'Initializing card data' failed to complete.
em WotC.MtGO.Client.Model.Core.TaskManager.<>cDisplayClass28_0.<RaiseCompletedEvent>b0(Object <p0>) na C:\CM\workspace\releasenext\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Core\TaskManager.cs:linha 339
em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
em System.Windows.Threading.DispatcherOperation.InvokeImpl()
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
em MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
em System.Windows.Threading.DispatcherOperation.Invoke()
em System.Windows.Threading.Dispatcher.ProcessQueue()
em System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr…1 vote -
Could you please put a reconnect to server button in the settings screen. That way when we know the game is unresponsive we can press.
Please make a "Reconnect to Server" button in Settings... If game becomes unresponsive we can press to reconnect without having to wait and lose a turn and the game we are playing...
1 vote -
I can't get in the game says my account is inactive but I played every day
I can't get in the game says my account is inactive but I played every day
1 vote -
MainNavigation.exe Has Stopped Working
For when Mainnavigation.exe stops working.
2 votes -
"Application cannot be started" error whenever I download an update
Whenever I open the exe, and there is an update, after install, it can never open MTGO. I have to uninstall all of MTGO and reinstall. Please fix this! It has been going on for at least a year. Look at attached error file.
5 votes -
brought to debug screen on reconnect
I was in a draft game and my computer rebooted. upon relaunching Arena, it said there may be asset corruption and it needed to do a check. After the check, I was brought to a debug screen (screenshot attached).
I closed Arena and relaunched and was brought to the home screen but I had lost my game (timed out most likely)
1 vote -
update and install
Hello.
My problem begun july 16 2020 when an update showed to install.I start my MTGArena then it says it will download the update, then when finished it says that will begin to install then the window disapear suddely. The execution stops without any warning or error message.
Then I uninstalled the Game and I'm trying to instal it again but it just do almost the same, it begin to execute the executable file than stops suddely without any warning or maessage.
Then I can't play since.
2 votes -
I can't create an account
I can't create an account! Please help me!
2 votes -
game crashes everytime i try to reconnect after i lose connection,and then reconect. causeing me to time out multiply time
anytime I lose connection while in a match and then reconnect the game become unresponsive and crashes and logs me out, this has cause me to lose multiply game
2 votes
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