MTGO Issues
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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unable to join queue
Since the update today I am "Unable to Join Queue". I've tried every mode and none of them work.
7 votes -
Unable to join
Cant play any game mode. Get Unable to join error.
6 votes -
MTGO Shuffler
This shuffler is the worst I have ever seen. I have played paper magic for 20 years and your shuffler is NOT RANDOM.
This shuffler is severely skewed to group 3 or 4 copies of the same card. This happens on a daily basis sometimes several times a day.
Your land fetches often do not shuffle the deck! As the same card will be drawn from the top again! WOW! Not Random!
Your lands also come in 3 or 4 copies at a time! Every day I get 1 land in 13-15 cards! EVERY DAY! What are the odds? This…
1 vote -
Mtgo closing and deleting data
I try to open the mtgo, it asks to update, even though it has updated, many times after the update it makes the login screen sound, but it does not close before it even appears, when I open it again it gives the same error, I already added the mtgo in the exceptions from karpesky, but the problem still persists, Wednesday (16/03) after the update an error message appeared asking to close and report, the txt is attached, but the text was as follows:
MagicExceptionType: MagicException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now…1 vote -
I cannot log in to my account
I cannot log in to my account. I tried the "Forgot my Password" option and gave the correct information but it still gave my the error message and asked me to contact customer support.
Granted, I haven't used this account in several years, but I'd like to get back into the game.
1 vote -
I can't log into Magic the Gathering Online
I have tired logging into my Magic The Gathering Online Account and I can in browser but not in game. It's happened many times, I have verified my account and I've tired using my email and display name both and my password but nothing is working.
2 votes -
Trojan virus detected by kaspersky
Kaspersky detected a trojan virus on the latest update (03/09). Magic online is immediately uninstalled as try to update or reinstall the program.
1 vote -
Installer crashes after copying new files
Got back into the game recently and upon trying to boot up the game it tries to update then gets to "Oops! Something went wrong", I've done everything the support site recommends yet nothing, anyone know how to fix?
1 vote -
System.Deployment.dll : 4.8.4270.0 built by: NET48REL1LAST_C clr.dll : 4.8.4420.0 built by: NET48REL1LAST_C dfdll.dll : 4.8.4270.0
System.Deployment.dll : 4.8.4270.0 built by: NET48REL1LASTC
clr.dll : 4.8.4420.0 built by: NET48REL1LASTC
dfdll.dll : 4.8.4270.0 built by: NET48REL1LAST_C
dfshim.dll : 10.0.19041.1 (WinBuild.160101.0800)ORIGINI
URL distribuzione : file:///C:/Users/delba/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Wizards%20of%20the%20Coast,%20LLC/Magic%20The%20Gathering%20Online%20.appref-ms%7C
Server : AkamaiNetStorageRIEPILOGO ERRORI
Quello che segue è un riepilogo degli errori. Informazioni dettagliate su tali errori sono disponibili più avanti nel registro.
* L'attivazione di C:\Users\delba\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wizards of the Coast, LLC\Magic The Gathering Online .appref-ms| ha causato un'eccezione. Sono stati rilevati i messaggi di errore seguenti:
+ Per eseguire l'operazione richiesta è necessaria l'esecuzione con privilegi elevati. (Eccezione da HRESULT: 0x800702E4)RIEPILOGO ERRORI TRANSAZIONE ARCHIVIO COMPONENTI
Nessun errore di…1 vote -
infinite loading screen
i log in to spelltable and get stuck on infinite loading screen
1 vote -
Change Adress
I cant change my billing adress on Brazil, the button confirm is not apear.
1 vote -
Problem connecting
I can't connect for hours. I already uninstalled and installed the game but I can't conceive it always has the same error when trying to connect. Can someone help me
1 vote -
73 votes
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can't login, keep getting sent back to the login screen
Whenever I login it starts loading then brings me back to the login screen.
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FailedLoginp6.jpg 2322 KB -
FailedLoginp5.jpg 2591 KB -
UTC_Log - 08-31-2021 14.15.14.log 1 KB -
FailedLoginp1.jpg 264 KB -
UTC_Log - 08-31-2021 14.15.38.log 1 KB -
UTC_Log - 08-31-2021 14.19.56.log 1 KB -
FailedLoginp6.jpg 2322 KB -
FailedLoginp5.jpg 2591 KB -
FailedLoginp2.jpg 1990 KB -
FailedLoginp1.jpg 264 KB -
UTC_Log - 08-31-2021 14.15.14.log 1 KB -
UTC_Log - 08-31-2021 14.15.38.log 1 KB -
UTC_Log - 08-31-2021 14.19.56.log 1 KB
3 votes -
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Desconectado
Não consigo mais logar na minha conta!
Toda vez aparece esta mensagem de desconectado4 votes -
Falha de autenticação
Estou com problemas pará fazer.o login ,está apresentando falha na autenticação
3 votes -
Startup Black screen after today last update
Good Afternoon, i need to report a bug after today last update. On start MTGArena it still showing black screen after files load, I see also this bug on my friends computers that i play MTGArena everyday.
My system info:
Windows 10 pro 64bits
Intel i5 10400F
GTX 1660 Super7 votes -
unable to trade
After about 24 hours playing MTGO, suddenly I was unable to trade. I wrote an email to the support team. They told me it was a mistake triggered by a purchase I made, and that they were going to fix it.
That was three weeks ago, and I am still unable to trade. I even wrote two more emails to the support team that got no answer! I am starting to think that Wizards does not care about players at all, and I am very disappointed with them right now.
I hope they solve this problem soon, but three weeks…
1 vote -
Waiting for the server in game
Hello
in game I recieve during the play always "Waiting for server" on my Windows PC. This issue occurs with WLAN and LAN and the internet connection was always good. Tried different graphic settings, tried several times to reinstall the game and also to run it as administrator. This issue keeps popping up and makes it impossible to play a game.
This issue occured some days ago, then it didnt and now it shows up again.1 vote -
Automatic game closure
When I try to select a deck before playing a game (no specific game concerned), the game shut off to let me back in Windows.
The issue started yesterday, today I did the update of the game and it still the same.
As I had no error message, I can't provide you a screenshot.
Please help.1 vote
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