MTGO Issues
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For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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1 vote
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1 vote
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WIll NOT LOAD
Does anyone know the fix from Tuesdays the 16th's issue? I can not log into my account. I flushed my DNS and Winsock reset, as well as reinstalling MTGA on my laptop. This is a high grade machine and has had no issue running Arena before the 16th. I dropped some cash on the K-Remastered set and am annoyed I can not get in. Please help!!
1 vote -
Can't start the Game, only black screens
Game is not strating properly, sometimes only blackscreen or inatiating and loading an dblackscreen then.
2 votes -
2 votes
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scute
I had 500+ Scute Swarms and it crashed the client (6 land drops in a turn). I just wanted more lotus mana so I could give haste and swing.
1 vote -
mtga leaves during the game
mtga leaves during the game and I can't return, when I opened the game again I enter the last game and leave again. no error message is displayed.
3 votes -
I can't access my account !!!
I have an old account (lukinhaas25 # 37902) and I want to go back to playing, but when I try to login it appears that my password or sogin is incorrect, and asks to reset the password if the error persists, but when I put it to reset, the error, and send contact support, so please fix my account so I can get back to playing.
1 vote -
CardDataException
Hello,
I have a CardDataException when i launch MTGO. If i reinstall MTGO, i can launch the software the first time, play, exit MTGO. But when i try to launch MTGO a second time, i have this exception.
Thanks a lot
2 votes -
Unable to sign in or reset password in app.
Unable to sign in or request to reset password in the MTG Online (PC)app.
No more to say other than what the app tells me. Contact support, I know my password and display name is correct, so I need your help on this.
1 vote -
No Acteivation email
I have to re-activate my account, and the code sent in the activation email wont work. I requested a new activation code, and nothing happened. No new email with a new activation code in my inbox, nor my spam folder.
1 vote -
MTGO download link does not work in modern browsers
The current MTGO downloader is located here: https://magic.wizards.com/en/mtgo#download-now
The "download now" button downloads an exe, which is widely regarded as a security flaw and modern browsers do not allow it unless workarounds are employed. You need to test this page with modern browsers to make sure people can download the game.
This issue was discovered on Windows 10 x64, Chrome version 86.0.4240.75 (Official Build) (64-bit)
1 vote -
compte vide apres bug java
bonjour, après avoir réinstaller mtgo, car il planter sur un bug java a l'ouverture. je me reconnecte et j'ai plus rien mon compte est complément vide
1 vote -
Cannot create account
I cannot create my account. I fill in my date of birth and country and it says, "This account cannot be created. Please contact Wizards Customer Support for assistance." I am over 13 and eligible as far as I can see. This is very frustrating and I would appreciate help.
Thank you!1 vote -
Cannot create account
I cannot create my account. I fill in my date of birth and country and it says, "This account cannot be created. Please contact Wizards Customer Support for assistance." I am over 13 and eligible as far as I can see. This is very frustrating and I would appreciate help.
Thank you!1 vote -
game crashes without window error
the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.
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downloads_20200709_121306.log 228 KB -
downloads_20200709_120330.log 228 KB -
downloads_20200709_121150.log 228 KB -
UTC_Log - 07-09-2020 15.13.04.log 1 KB -
downloads_20200709_121103.log 228 KB -
UTC_Log - 07-09-2020 15.11.00.log 18 KB -
UTC_Log - 07-09-2020 15.11.48.log 19 KB -
UTC_Log - 07-09-2020 15.03.28.log 33 KB
3 votes -
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MagicExceptionType: MagicException Severity: Fatal
MagicExceptionType: MagicException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now close.
ExtraDetails:
InternalDetails: The task 'Initializing card data' failed to complete.
em WotC.MtGO.Client.Model.Core.TaskManager.<>cDisplayClass28_0.<RaiseCompletedEvent>b0(Object <p0>) na C:\CM\workspace\releasenext\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Core\TaskManager.cs:linha 339
em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
em System.Windows.Threading.DispatcherOperation.InvokeImpl()
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
em MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
em System.Windows.Threading.DispatcherOperation.Invoke()
em System.Windows.Threading.Dispatcher.ProcessQueue()
em System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr…1 vote -
Could you please put a reconnect to server button in the settings screen. That way when we know the game is unresponsive we can press.
Please make a "Reconnect to Server" button in Settings... If game becomes unresponsive we can press to reconnect without having to wait and lose a turn and the game we are playing...
1 vote -
I can't get in the game says my account is inactive but I played every day
I can't get in the game says my account is inactive but I played every day
1 vote -
MainNavigation.exe Has Stopped Working
For when Mainnavigation.exe stops working.
2 votes
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