MTGO Issues
Greetings and Welcome to the Magic Online Bug Page.
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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compte vide apres bug java
bonjour, après avoir réinstaller mtgo, car il planter sur un bug java a l'ouverture. je me reconnecte et j'ai plus rien mon compte est complément vide
1 vote -
Cannot create account
I cannot create my account. I fill in my date of birth and country and it says, "This account cannot be created. Please contact Wizards Customer Support for assistance." I am over 13 and eligible as far as I can see. This is very frustrating and I would appreciate help.
Thank you!1 vote -
Cannot create account
I cannot create my account. I fill in my date of birth and country and it says, "This account cannot be created. Please contact Wizards Customer Support for assistance." I am over 13 and eligible as far as I can see. This is very frustrating and I would appreciate help.
Thank you!1 vote -
game crashes without window error
the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.
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downloads_20200709_120330.log 228 KB -
downloads_20200709_121306.log 228 KB -
downloads_20200709_121150.log 228 KB -
downloads_20200709_121103.log 228 KB -
UTC_Log - 07-09-2020 15.13.04.log 1 KB -
UTC_Log - 07-09-2020 15.11.48.log 19 KB -
UTC_Log - 07-09-2020 15.11.00.log 18 KB -
UTC_Log - 07-09-2020 15.03.28.log 33 KB
3 votes -
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MagicExceptionType: MagicException Severity: Fatal
MagicExceptionType: MagicException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now close.
ExtraDetails:
InternalDetails: The task 'Initializing card data' failed to complete.
em WotC.MtGO.Client.Model.Core.TaskManager.<>cDisplayClass28_0.<RaiseCompletedEvent>b0(Object <p0>) na C:\CM\workspace\releasenext\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Core\TaskManager.cs:linha 339
em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
em System.Windows.Threading.DispatcherOperation.InvokeImpl()
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
em MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
em System.Windows.Threading.DispatcherOperation.Invoke()
em System.Windows.Threading.Dispatcher.ProcessQueue()
em System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr…1 vote -
Could you please put a reconnect to server button in the settings screen. That way when we know the game is unresponsive we can press.
Please make a "Reconnect to Server" button in Settings... If game becomes unresponsive we can press to reconnect without having to wait and lose a turn and the game we are playing...
1 vote -
I can't get in the game says my account is inactive but I played every day
I can't get in the game says my account is inactive but I played every day
1 vote -
MainNavigation.exe Has Stopped Working
For when Mainnavigation.exe stops working.
2 votes -
"Application cannot be started" error whenever I download an update
Whenever I open the exe, and there is an update, after install, it can never open MTGO. I have to uninstall all of MTGO and reinstall. Please fix this! It has been going on for at least a year. Look at attached error file.
5 votes -
brought to debug screen on reconnect
I was in a draft game and my computer rebooted. upon relaunching Arena, it said there may be asset corruption and it needed to do a check. After the check, I was brought to a debug screen (screenshot attached).
I closed Arena and relaunched and was brought to the home screen but I had lost my game (timed out most likely)
1 vote -
update and install
Hello.
My problem begun july 16 2020 when an update showed to install.I start my MTGArena then it says it will download the update, then when finished it says that will begin to install then the window disapear suddely. The execution stops without any warning or error message.
Then I uninstalled the Game and I'm trying to instal it again but it just do almost the same, it begin to execute the executable file than stops suddely without any warning or maessage.
Then I can't play since.
2 votes -
I can't create an account
I can't create an account! Please help me!
2 votes -
game crashes everytime i try to reconnect after i lose connection,and then reconect. causeing me to time out multiply time
anytime I lose connection while in a match and then reconnect the game become unresponsive and crashes and logs me out, this has cause me to lose multiply game
2 votes -
game crashes without window error
the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.
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downloads_20200709_120330.log 228 KB -
downloads_20200709_121306.log 228 KB -
downloads_20200709_121150.log 228 KB -
downloads_20200709_121103.log 228 KB -
UTC_Log - 07-09-2020 15.13.04.log 1 KB -
UTC_Log - 07-09-2020 15.11.48.log 19 KB -
UTC_Log - 07-09-2020 15.11.00.log 18 KB -
UTC_Log - 07-09-2020 15.03.28.log 33 KB
2 votes -
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Mtg Online will not let me login
I made my account and then tried to login. When i hit login after entering my information it pops up a message saying "Please verify your screen name and password are correct,d then try again. If this issue persists please try resetting password then contact support". Well I tried to reset my password then it pops up and says " something has gone wrong. Please try again".
1 vote -
cannot download client after an update
performed every suggestion at this article: https://mtgo-support.wizards.com/hc/en-us/articles/360037665192
Error:
+ Downloading http://mtgoclientdepot.onlinegaming.wizards.com/3.4.114.4042.20200428090330/Audio/General/UI_ZOOM_IN.wav did not succeed.
+ The operation has timed out.Operating System: Windows 10
Troubleshooting Steps Performed
- Uninstall/reinstall
- Reset Winsock2 votes -
Cannot open client
Entered a double masters draft, in pack 1 pick 1 computer blue screened. restarted computer, cannot open mtgo client. will not even make error message, just will not open. Restarted computer, same thing happened. Un installed and Re installed client, still does not work. I just want to know what I drafted and i can't log in at all.
1 vote -
1 vote
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1 vote
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mtg arena não instala
amiugo estou com o mesmo problema. fui acessar o jogo hoje e me apareu a tela que eu deveria atualizar o jogo.. baixei no site oficial, mas na hora de executar para atualizar o joigo, clico no executável e nada acontece. já desbloquiei o arquivo, já executei como administrador mas nada resolveu.
1 vote
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