MTGO Issues
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For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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Unable to open trade with bots or friends.
I can't get a trade window to open up.
1 vote -
My account is no longer active
I tried to log in mtgo and a message appear saying my account is no longer active, i did not recive any email or anything to.
What went wrong?2 votes -
login fail
Repeatedly tried to login to MTG Arena, gets to the loading of the localization data then I get dumped back to the original login screen and having to reinput the password. Have reset the password and the same thing happens. It was working fine yesterday, autologin was working (21 November), now it doesn't. Anybody have any idea what's happening ?
1 vote -
Critical error on startup
Steps Performed:
- Client restart
- Clean uninstall reinstallFirst clean uninstall/reinstall resolved issue. Error message appeared again on second launch of client
Error message received:
Error reading XML card data. This usually means that you have a corrupted install folder or registry. Please uninstall MTGO from the add/remove programs menu, and then reinstall the application from the MTGO website.75 votes -
Cant log in
When I try to log in on my Android I keep getting an error msg that I have lost connection with the server. I cleared my browsing cache and data and restarted my Andoid device.. I still get this message. Can you provide any advice? Please send response to photorob52@gmail.com. Thanks
1 vote -
Problem
I can't connect for hours. I already uninstalled and installed the game but I can't conceive it always has the same error when trying to connect. Can someone help me
1 vote -
Login problems
Cannot log in always connection lost even tho, all servers are up. Tried reinstal,PC and phone. Another internet connection all fails.
1 vote -
Connection Lost
"You have lost your connection to the server."
On my iphone mid game in a draft my game dropped and I got a Connection Lost error. I tried restarting my game, my device, checked for updates, tried a different network connection, used wifi and celluar, relogged on multiple times, and nothing helped. I then jumped on my PC and tried the same thing and the issue was on my PC as well. All the servers are listed as online on MTG arena status. Please assist me in getting this fixed.
1 vote -
Wont let me log into game
So this happens to me everyday and I'm getting sick of it it signs me out and now it litterly won't sign me back in
1 vote -
Network problem
I'm not able to join any games but can still buy from the shop, refresh quest, or modify my deck. The network connection is also fine when I send mail and upload this message.
1 vote -
Unable to Login
That’s the message I get when I launch the app on any of my devices. It offers a log out option, which I do, and still get the same message.
4 votes -
Account is no longer active after making purchase
After making a purchase on my account, I was kicked out.
When trying to login, I receive a message that states my account is no longer active and that I should contact customer support.
The online chat support has shown as offline for a couple of days and it seems nobody has viewed my support request.
what's the way forward if I cant get a hold of anyone?
1 vote -
Unable to do any events or any game play telling me connection error
This new update that just got released has been giving really bad connection problems telling me unable to join event when it’s just a regular matchup
1 vote -
Critical Error after latest update
I am getting a critical error on 6/20/2021 after the latest mtgo update. I am able to log in and then when the game tries to load the home page, it crashes. The first time, my entire computer shut down. Now just MTGO crashes.
The site won't let me upload the jpeg or png?
2 votes -
2 votes
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Servers Down again
So...have you noticed your servers are down again? despite the fact it says they're up on your status webpage...
2 votes -
Memory Leak
I am getting horrible memory leaks. the client starts at about 1200 MB of RAM usage, and gradually climbs to about 1600 where it becomes very slow
it takes about a match to a match and a half to result in this
12 votes -
Loggin in
Sono connesso con l'accout sul sito Wizards, ma il gioco Magic non mi fa connettere usando gli stessi dati ( ho cambiato PSW 2 volte per provare, e il risultato è sempre lo stess)
Sono iscritto almeno da 6 mesi e questo tipo di problema non mi era mai capitato2 votes -
Ja fazem meses que não consigo acessar o magic online pelo celular
Depois da última atualização não consegui mais acessar minha conta mostra procurando servidor então a tela fica preta e volta a carregar novamente e ir para a área de login de novo.
Já desinstalei e instalei, realizei tudo que recomendam, tentei em diversas redes wi fi e não obtive sucesso.
Já não sei o que fazer para resolver isso.
Estou quase desistindo de jogar1 vote -
11/19 Trade Disabled
Can't open trade windows.
19 votes
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