I have downloaded and installed a new client
but i cannot log in or create a new account

tried logging into MTGO client(already installed on Windows 10) and says client is out of date. Need to restart to update client. I restart but client doesn't update. I uninstall and try to reinstall and it gives me an error:

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i cant identify my account in the game database..I can only play on the mobile .

Was about to concede game 1 in my third league match, to be greeted by a connectivity error, asking me to discard to 7 cards, and not being able to do so. Reconnected, had the whole match up until that point replay before me, and it again crashed. And I can't join the league q again. Can someone assist? It says my current match is pending, and I can't rejoin that match either. thanks

every time the phase is passed to MTGO to process, it takes FOREVER. Everything is running slower than usual

I hope you guys fix your garbage client soon. I am so exhausted with it crashing mid-game I am thinking about taking up Pokemon. That's how bad your client is.

Since the Zendikar Rising update the client has been lagging constantly, making it almost impossible to play. I am a hardcore MTGO fan and I am thinking about leaving the platform because of this.

My configuration is way above the recommended requirements and I have to restart the client BETWEEN games in order to reset the lag.

I was playing a Modern League on mtgo, but i had the same problem in 3 different matches. At some point the game crashes and show a loop of that game played until that moment. Then it restarts a new game, changing the time left on the clock of both players. In this moment the game is no more playable because it goes straight to cleanup every turn

Seems like the client crashes, then the message in the uploaded pic appears and doesnt let me do anything else. I have already uninsalled and reainstalled the client.

the game freezed, i log off and wasn't able to reconnect in time to re join the game

When ever I open up the game it starts going through the loading process and stops abruptly at "Requesting Format Data." This has so far happened to a number of new players including me and I believe it is so related to the opening of new accounts in the game.

On iPad I was auto logged out and now on log in I keep getting told my Email or PW is incorrect despite being able to use it to log in to the Desktop client.

I cannot create my account. I fill in my date of birth and country and it says, "This account cannot be created. Please contact Wizards Customer Support for assistance." I am over 13 and eligible as far as I can see. This is very frustrating and I would appreciate help.
Thank you!

Was playing a match against someone playing a Legacy Bomberman deck. Game 2.

He moved to combo off, sacrificed a Ranger-Captain of Eos, and then Sacrificed a Lioneye Diamond.

The game immediately crashed, played through the entire game again at an incredibly rapid speed, and then crashed and restarted - after the game started, neither of us could play cards, and it immediately moved to end step for all turns.

your app uses 100% of cpu and pulls 1000 mb of memory during play huge lags and not responding comes up alot. that has only happened sense last two updates.

I have been trying to install the new mobile Arena and have been very unsuccessful. The Article at https://magic.wizards.com/en/mtgarena says that the app is android friendly, but it will not install on either of my android devices; see attached screenshots.

Super excited to be possibly playing on my mobile's soon.

Thanks.

For the past two weeks, MTG Arena will not open. It sits at "Loading Initial Scene" and will not go further than that.

This has occurred ever since the Strixhaven update was launched. Do I have to wait until the next set before this program works?

Or am I permanently locked out of Arena? If I'm permanently locked out, I'd like a refund for the gems I have bought, and for my collection of wildcards.

For the past two weeks, MTG Arena will not open. It sits at "Loading Initial Scene" and will not go further than that.

This has occurred ever since the Strixhaven update was launched. Do I have to wait until the next set before this program works?

Or am I permanently locked out of Arena? If I'm permanently locked out, I'd like a refund for the gems I have bought, and for my collection of wildcards.