MTGO Issues
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Before You Create a New Report
For New Reports
- Summary of the problem
- A list of steps that led to the problem
- The actual result
- What you expected or should have happened
Shivan Dragon’s firebreathing doesn’t work. Steps are:
- Attack with Shivan Dragon.
- After it is blocked, try to pay 1 R mana to give it +1/+0
- Actual: It doesn’t get +1/+0 and stays a 5/5
- Expected: It becomes a 6/5
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Disconnected from game 1
Was about to concede game 1 in my third league match, to be greeted by a connectivity error, asking me to discard to 7 cards, and not being able to do so. Reconnected, had the whole match up until that point replay before me, and it again crashed. And I can't join the league q again. Can someone assist? It says my current match is pending, and I can't rejoin that match either. thanks
1 vote -
MTGO Running very slowly
every time the phase is passed to MTGO to process, it takes FOREVER. Everything is running slower than usual
2 votes -
Your client is garbage
I hope you guys fix your garbage client soon. I am so exhausted with it crashing mid-game I am thinking about taking up Pokemon. That's how bad your client is.
1 vote -
Laggy client since Zendikar Rising
Since the Zendikar Rising update the client has been lagging constantly, making it almost impossible to play. I am a hardcore MTGO fan and I am thinking about leaving the platform because of this.
My configuration is way above the recommended requirements and I have to restart the client BETWEEN games in order to reset the lag.
5 votes -
Game restarting
I was playing a Modern League on mtgo, but i had the same problem in 3 different matches. At some point the game crashes and show a loop of that game played until that moment. Then it restarts a new game, changing the time left on the clock of both players. In this moment the game is no more playable because it goes straight to cleanup every turn
1 vote -
Game automatically starts up when I reboot the computer
Give us the steps to reproduce the bug
Start the computer
Note which platform you’re using (PC, Mac, Android, or iOS)
PC
Enter the actual results you’re experiencing
The game installed starts up and asks permission to install the game. You say yes, sure, then it will do something then takes you to the login page for the game.
Enter the expected results of the feature
The feature I have in mind is when the computer reboots, an installer would NOT run, the game would not load, and I would not have to deal with this!
Add any relevant screenshots/videos
- …
1 vote -
MTGO Servers are Lagging compared to any online game, it appears there is a Server Optimization problem in 2021
People online are claiming Arena and MTGO run on the same servers... which to me as a 2007 computer science minor from NYU, this suggests a mangement problem as they should not be on the same servers given MTGO should be running on whatever servers they had back in 2015 or so... MTGO is not Unity.. the two will have issues trying to be on the same servers.
Arena runs fine... MTGO looses me seconds on a clock and I find myself being distracted by the lag issues that were not a problem back in 2012-2017...
I have no idea…
2 votes -
retrieving asset manifest
The game just doesn’t start.
Its stuck on „retrieving asset manifest“.
The problem occurs on every device: iPad, iMac, Macbook.
Workaround: Using a Phone-Hotspot.. but i wont spent any more money on extra-mb on my phone. Already spent too much on it for a „free to play“ game. This has to be possible via normal internet connection (wifi).
Wish this bug could be fixed finally. No gaming until then.
Sad & angry!2 votes -
Won't load collection and then crashes the client
Seems like the client crashes, then the message in the uploaded pic appears and doesnt let me do anything else. I have already uninsalled and reainstalled the client.
1 vote -
Can't create account
I cannot create my account. I fill in my date of birth and country and it says, "This account cannot be created. Please contact Wizards Customer Support for assistance." I am over 13 and eligible as far as I can see. This is very frustrating and I would appreciate help.
Thank you!5 votes -
unable to reconnect
the game freezed, i log off and wasn't able to reconnect in time to re join the game
2 votes -
requesting format data
When ever I open up the game it starts going through the loading process and stops abruptly at "Requesting Format Data." This has so far happened to a number of new players including me and I believe it is so related to the opening of new accounts in the game.
1 vote -
IOS iPad Unable to log in
On iPad I was auto logged out and now on log in I keep getting told my Email or PW is incorrect despite being able to use it to log in to the Desktop client.
1 vote -
Was playing a match against someone playing a Legacy Bomberman deck. Game 2. He moved to combo off, sacrificed a Ranger-Captain of Eos, an
Was playing a match against someone playing a Legacy Bomberman deck. Game 2.
He moved to combo off, sacrificed a Ranger-Captain of Eos, and then Sacrificed a Lioneye Diamond.
The game immediately crashed, played through the entire game again at an incredibly rapid speed, and then crashed and restarted - after the game started, neither of us could play cards, and it immediately moved to end step for all turns.
1 vote -
your harsh
your app uses 100% of cpu and pulls 1000 mb of memory during play huge lags and not responding comes up alot. that has only happened sense last two updates.
1 vote -
Magic: The Gathering Arena Mobile Game Will Not Download To My Android Devices
I have been trying to install the new mobile Arena and have been very unsuccessful. The Article at https://magic.wizards.com/en/mtgarena says that the app is android friendly, but it will not install on either of my android devices; see attached screenshots.
Super excited to be possibly playing on my mobile's soon.
Thanks.
1 vote -
1 vote
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Mtga direct challenge
I am not able to play or see my friends on mtga. On my iPhone and iPad I can’t even see my list of friends. On my MacBook, I can see my friends but not challenge then
1 vote -
currently waiting
after repeatedly restarting the game i am stuck on the "currently waiting" queue screen as soon as i start up the game.
4 votes -
long time to log in
after an update on mtgo, there is a long time , hours, to log in, it says there are connection problems, but instead the connection is there and it goes fast for the rest. I have already tried to reinstall
1 vote
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