MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Untap Up To N Lands Midgame Restart

    We are aware of an issue with effects that untap up to N lands, such as Frantic Search and Teferi, Hero of Dominaria. The team is investigating and we will update when a fix is ready.

    67 votes

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  2. POST 2/9/22 Downtime mid game restart

    Game restarts mid-match and replays entire game up to the point it restarted, playing through previous turns on fast-forward, OR, game restarts completely part-way through forcing a whole new game be replayed.

    134 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  3. MTGO Crashing on using Wedding Announcement

    Cast Wedding announcement in MTGO sealed and mtgo immediately crashed. It crashed 2 more times on reopening. The weird thing is it clearly crashed my opponents client as well, because they ended up timing out and gave me the win.

    Spoke to some other players and it happened to another player with wedding announcement as well. Note I successfully used the card before so I'm not sure exactly what caused it, but it was played turn 3 this time.

    239 votes

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    8 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Can't Buy Anything! Failurecodereason 48

    I can't buy anything, for two days now. I just get Failurereasoncode 48 in the Store, after I click Purchase. I'm trying to buy TIX but it also doesn't work for booster packs, and it doesn't work for any of my credit cards, so something is definitely wrong on the store end.

    27 votes

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    15 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Post AFR Mid Game Restart

    I was playing AFR sealed league, R2. Score was 1-1 and we started 3rd game when we both had like 9-10 min on timer. During 3rd game i got hard lagging what results in losing by timer.

    515 votes

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  6. Curse of Leeches does not attatch when tranformed

    1. It is night and Leeching Lurker is on the battlefield
    2. Cast 2 spells on your turn so it becomes day next turn(search party captain and curse of leeches)
    3. Neither player has hexproof/shroud etc.
    4. Actual: Upon Leeching Lurker's transformation it goes to the graveyard
    5. Expected: I am given the choice to attach Curse of Leeches to target player, and the enchantment remains in play.
    303 votes

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    16 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Gallia of the Endless Dance discards without drawing

    I attacked with Gallia and two other creatures, after hitting "yes" I discarded a card at random and drew 0 cards. In two other matches, Gallia discarded a card at random without drawing any cards

    38 votes

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    12 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  8. wiretapping

    wiretapping, new card from New Capenna is bugged. I was playing against my opponent Sargo Vito8 on Magic the Gathering Online in a Draft Queue. This was game 1. He drew a card and the effect went onto the stack, but it repeatedly carried on until he would otherwise draw his whole deck and he couldnt end the loop.
    As a result of this loop he lost the game

    48 votes

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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Post 6/1/2022 Downtime Mid game restart

    Hello, I was playing a game of Vintage Cube and several turns into the game the system appeared to glitch out and just started the whole game over. It gave us new starting hands and everything, just appeared to go right back to the start. I chatted with my opponent and it happened on their end as well. We wound up playing it out for fun, but agreed that we should both submit a bug request.

    36 votes

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  10. POST 12/15/21 Downtime mid game restart

    POST 12/15/21 Downtime mid game restart

    Game will restart and may look like it replays through game again rapidly "on fast forward" up to the point the game reset.

    107 votes

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  11. 4/27/22 Post Downtime Modal Permanents Can't Select Same Mode

    After the 4/27/22 downtime, permanents with multiple modes on a triggered ability do not let you select a single mode more than once.

    45 votes

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  12. 73 votes

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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  13. POST 4/27/22 Downtime mid game restart

    match just restarted partway through. Gave me worse hand with less time to win on the restart. bugged up.

    43 votes

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  14. Rite of the Serpent causes game restart

    After targeting a Riverwheel Aerialists with a Rite of the Serpent in a Khans of Tarkir phantom flashback draft league, the game bugged out and restarted

    21 votes

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  15. Dragon's Fire Requires a Dragon To Cast

    You can't cast it unless you have a Dragon to reveal, or a Dragon on the battlefield. You can't cast it to deal 3 to a target.

    39 votes

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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Raff, Weatherlight Stalwart ability triggering with 1 tapped creature

    My opponent only had Raff in play, cast Artillery Blast and was prompted to tap Raff to draw a card. Raff's ability only should trigger when tapping TWO creatures but my opponent drew off of ONLY Raff.

    15 votes

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  17. Turnabout Ability Not Working

    Playing Vintage Cube, tried to use Turnabout to untap all my lands. Targeted myself, selected lands, then selected untap, but none of my lands untapped. Lost a game in two matches b/c of this.

    12 votes

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    5 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Moon-circuit hacker still discard if you say "no"

    when you attack with moon-circuit hacker and you say "no" to draw a card, you still discard.

    16 votes

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  19. Anointer of Valor is bugged

    Whenever a creature attacks, Anointer of Valor's ability triggers but instead of the counters being placed on the attacking creature all counters get placed onto Anointer of Valor instead. This just happened with the 2/9/2022 update.

    63 votes

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  20. Fable of the Mirror Breaker discards but did not draw

    During a Challenge match I discarded 2 cards through the Fable of the mirror breaker card and didn't draw 2 cards, some bug happened

    26 votes

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    6 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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