MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Pulse of the Tangle

    Pulse of the Tangle is bugged! Steps are:

    1a. Control one creature.
    1b. Opponent A controls 3 creatures, Opponent B controls 0, Opponent C controls 2.
    2. Cast Pulse of the Tangle. "Create a 3/3 green Beast creature token. Then if an opponent controls more creatures than you, return Pulse of the Tangle to its owner’s hand."
    3. Beast token is created.
    4, actual behaviour: Pulse of the Tangle stays in the graveyard. Sadness on the stack.
    5, expected behaviour: Pulse of the Tangle would return to my hand.

    Thanks guys!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Phantasmagorian Discard 3 Cards Ability - Player not able to choose order of cards entering graveyard from ability

    When a player has phantasmagorian in their graveyard and uses it's "discard 3 cards" ability, the player cannot select the order in which these cards enter the graveyard. Instead the player is asked to select 3 cards and they seem to just enter the graveyard at random. Card order form discard is relevant for cards like nether shadow etc.

    1. Activate Phantasmagorian's "Discard 3 Cards" Ability while it is in your graveyard
    2. Try to select the order in which the 3 discarded cards enter the graveyard
    3. Actual: The player cannot choose the card order and the cards enter the graveyard in…
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. update and install

    Hello.
    My problem begun july 16 2020 when an update showed to install.

    I start my MTGArena then it says it will download the update, then when finished it says that will begin to install then the window disapear suddely. The execution stops without any warning or error message.

    Then I uninstalled the Game and I'm trying to instal it again but it just do almost the same, it begin to execute the executable file than stops suddely without any warning or maessage.

    Then I can't play since.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Magic Online Commander Stability

    Commander on Magic Online has been plagued by constant game crashes for the past ~2-3 months. Currently (7/17) all games are unplayable right from the start, as they start exhibiting lag immediately. Since we record a weekly Commander series on YouTube, the crashes are all documented in the YouTube videos, but here is a table of event ids containing crashes.

    Commander Clash Episode Event ID Date Description
    S9E3 (unreleased) 231378430 7/16/2020 Game crashes and restarts (infinite loop)
    Tomer Stream (unreleased) 231357255 7/15/2020 Game crashes and restarts (infinite loop)
    S8E9 229178255 5/1/2020 Spice 8 Rack gets kicked out of the client…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Nyxathid‘s enter battle field ability shoul not trigger when Hushbringer is on battlefield

    When Hushbringer or Tocatli Honor Guard is on battlefield and Nyxathid is cast and enters the battlefield the the ability of Hishbringer should cause the first ability of Nyxathid to not activate. Therefore since no opponent is chosen the second ability should also not activate. This should cause Nyxathid to enter as 7/7 and stay 7/7 no matter how many cards the opponent has in hand.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Library of Leng

    Does not work the way it should with cycle cards. It allows Street Wraith to cycle as a cost and put it on top, which it should not allow. But it does not work with other cycle cards. In certain instances, such as with Vizier of Tumbling Sands and Esper Sojourners, cycling the card does not trigger its effect, even when sent to the yard.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Nissa's Judgement not dealing damage

    Played Nissa's Judgment putting two counters on my two creatures and it was supposed to deal damage to the opponents creature (Breaker of Armies), but instead dealt no damage. My combined power on my creatures was 8, and the toughness of the OP's creature was 8 so it should've killed it. But instead bugged out and did nothing.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I can't create an account

    I can't create an account! Please help me!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Unable to use splitcost

    1. have a cost reduction effect in play that applies to a card with a monocolored hybrid mana symbol in its cost (in my case Baral, Chief of Compliance reducing instant and sorcery spells by {1} and Spectral Procession

    2. attempt to cast that card for the lower cost using said cost reduction, choosing the generic side of the mono colored symbol

    3. cost reduction does not apply (see attached screenshot where indicating (this mana cost costs {0} less)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Corpse Dance Bugged

    I used Oona's Prowler to discard Emrakul (15 Cost). I then tried to cast Corpse Dance with the shuffle trigger on the stack, but for some reason I was unable? This cost me the game.

    I checked with two judges I know and they both agree I should have been able to make this play. I swear I held priority for each step and never got a chance to cast.

    I would like my entry fee back. I will not be drafting corpse dance again!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. bloom tender mana will not let me pump wildborn preserver

    when I tap Bloom tender for 3 mana it would not allow me to use it for wildborn preservers X ability to add counters

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The card Glory is bugged

    Glory is bugged. It asks to choose a colour when activated but does not show any options to choose from.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Mutate glitching the game when being placed on an artifact token generated from Karn, Scion of Urza

    Everytime i use any mutate ability on the token made by Karn the game immediately restarts from turn 1 and the game "catches" up back to the when the mutate occurs it repeats the same thing again

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Crashing Before Commander Games

    I recently just downloaded MTGO today, so I tried to play a few games of Commander. However, every time I try to join a game MTGO crashes for me. It happens right after the count down. Once it happens I have to try multiple times to log back. It is only successful if I believe I get kicked from the other players, or the lobby closes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. game crashes everytime i try to reconnect after i lose connection,and then reconect. causeing me to time out multiply time

    anytime I lose connection while in a match and then reconnect the game become unresponsive and crashes and logs me out, this has cause me to lose multiply game

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. bitter ordeal

    Bitter ordeal's gravestorm does not work. Steps are:

    1. put some cards in graveyard (mill, cast, etc)
    2. Cast Bitter ordeal
    3. Actual: bitter ordeal resolves exiling one card 4 Expected: bitter ordeal gravestorm is put on stack and bitter ordeal is copied for each card put into a graveyard this turn
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Spell Queller with Teferi, Time Raveler (BUG)

    1. In summary, player was not able to cast creature spell after Spell Queller left the battlefield - while Teferi, Time Raveler planeswalker is also in play

    2. Player casts Kraul Harpooner, Opponent exiles it while on stack with Spell Queller... During 1st main phase of the following turn, player casts Hero's Downfall - targeting Spell Queller - and it resolves; Spell Queller leaves the battlefield

    3. This resulted with Spell Queller's trigger going on the stack, however, there was no mechanism available to cast the freed up Kraul Harpooner; it shows up in its own temporary pop-up window but everthing is greyed…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Mind's Desire Storm count past 0

    Player played mind's desire storm count 11 and got down to 0 cards in library. Once 0 is reached and he can't exile any more cards player loses automatically but he didn't. Player had several instances of mind's desire past 0 but didn't lose.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Channel Issues

    i cast channel and couldnt produce mana to cast my emrakul aeons torn. would just like my playpoints back please

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base