MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Etching of Kumano not exiling cards properly

    I had an Etching of Kumano out on the battlefield and my opponent had a resplendent angel and a bishop of wings. I skewered the critics to kill the angel but it went to the graveyard and my opponent got a spirit token from bishop. My etching should have exiled it.

    4 votes

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  2. Time over but not getting game win

    I am playing a legacy game in a league in MTGO, my opponent ran out of time, but I dont get the win for the game and only way to close the window is conceding the game, so I am stuck, I cant play anymore cause I have to let the window open.
    Please help me, thank you!

    1 vote

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    2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  3. crash

    Mtgo in game #803954306 crashed and i need to restart the program.
    One i've restarded it opens with a white board and couldn't let me join the league

    2 votes

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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Parhelion II

    Sorry if this doesn't go in this category - I was trying out the Esper Greasefang deck in Pioneer this evening and while I was able to reanimate Parhelion II it never showed/let me crew it... is it bugged?

    7 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Post SNC Mid Game Restart

    Game Restarts, plays through, then crashes.

    4 votes

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  6. Magma Opus bug deals enormous damage to permanents instead of taping

    Magma Opus deals huge damage to any permanent you trying to tap.
    19:39: AJImpy casts Magma Opus targeting Gifted Aetherborn for 4, Hallowed Fountain for 33, and Sanctum Seeker.
    19:41: AJ
    Impy casts Magma Opus targeting Henrika Domnathi for 4, Radiant Destiny for 81, and Raugrin Triome.
    Sanctum Seeker was destroyed as well.

    8 votes

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  7. 11/18 Update or Install Error

    11/18 Update or Install Error after Downtime

    199 votes

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    9 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  8. lagging constantly - unplayable game - awful terrible lagg

    I have a brand new laptop - Ryzen 7 6400, 32gig DDR5, RTX 3050ti - WAAAAY above spec.

    I play AAA titles with zero lag.

    This game lags so badly it's unplayable. I cannot join a queue for a real event because I will dc and lose because of it.

    Is there any way to get some support for this?

    1 vote

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Kamigawa: Neon Dynasty Sagas Returning to Owner's Control

    I cast Kotose, the Silent Spider choosing to exile Kumano Faces Kakkazan.
    I play Kumano Faces Kakkazan.
    When the 3rd lore counter is put on it, the saga is supposed to be exiled and returned to the battlefield transformed as Etching of Kumano under my control. However, it went to my opponent's control.

    8 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Spell PIerce paying mana to counter it not working

    magic online would not let me sac a fetchland in response to a spell pierce. I was then unable to pay for spell pierce even thou I had 2 lands in play causing me to lose

    3 votes

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  11. Suspicious Stowaway Causing Game Restart Error

    Suspicious Stowaway entering the battlefield, or flipping has a chance to give MTGO an error and replay the entire game up to that point. Has happened 4 different times, all with different interactions with suspicious stowaway.
    Notably: Playing and Transforming seem to cause the issue.

    10 votes

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  12. 801 votes

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    51 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Purchased $25 mythic token for 20th magic promo client will not let me use cards to enter events or play

    Purchased $25 mythic token for 20th magic promo client will not let me use cards to enter events or play

    2 votes

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    1 comment  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Woe Strider sacrificing itself with its own ability

    Target opponents woe strider with play with fire
    Opponent sacrifices the goat in response
    Ability resolves
    Opponent sacrifices woe strider in response

    17 votes

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  15. Floating blue mana before casting Mystical Dispute causes Mystical Dispute to not enter the stack

    Hi all,

    I've had this error occur twice now. I've had legal targets (blue spells, specifically) for mystical dispute on the stack with U mana available to cast it, but when I float the U before casting, mtgo instantly forces me to pass priority with U mana floating and I'm forced to burn my mana.

    I checked my recordings to make sure I didn't accidentally yield through the turns, and I confirmed that I never yielded and received priority accordingly as each phase passed up until the moment I try to cast Mystical Dispute by floating the blue mana first.

    16 votes

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  16. abandoned sarcophagus doesn't work properly...

    Abandoned Sarcophagus exiles cards when you cycle them, instead of letting them go to the yard. It specifically says they go to the yard if cycled.

    25 votes

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  17. Undercover Operative Shield Counter not working

    Undercover operative copied a freelance muscle and got a shield counter

    opponent prizefights their 7/7 muscle verse my 4/4 muscle with a shield and mine dies

    3 votes

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  18. Can't select order of blockers

    Playing against yawgmoth and could not order the blockers on one of my creatures so yawgmoth was guaranteed to die.

    3 votes

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  19. POST 11/10/21 Downtime mid game restart

    POST 11/10/21 Downtime mid game restart

    15 votes

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  20. Rigo, Streetwise Mentor only draws 1 card no matter how many players attacked

    Rigo, Streetwise Mentor is bugged on MTGO. When playing commander attacking multiple players with 1 power creatures only draws 1 card. If I attack 3 different players with 1 power cards it should draw 3 cards not 1.

    4 votes

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