MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Ghost-Lit Drifter Channel ability not working properly

    User wanted to channel Ghost-Lit Drifter for 0. Application prompts user to pay 1 and a blue. When paid, no creatures were given flying

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. PLAYSNC

    In the welcome email for MTGO I was given PLAYSNC as a code to get some booster packs, but this code doesn't fit the format for codes at MTGO's store (expected format at the store is xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). So the introductory code for free booster packs isn't usable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Arcbound Whelp Modular 2 ability not working

    the ability modulate did not trigger when the Arcbound Whelp creature died, as you can see in the replay. The ability should trigger, whether or not I can transfer the markers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Hold for Ransom draw card not working properly

    I sacrifice Hold for Ransom, but instead of drawing a card, opp gets a card.

    Expected: Hold for Ransom's controller sacrifices it and draws a card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Slip Out The Back issue with counters

    Opponent targeted their 1/1 illuminator virtuoso with a slip out the back, I cast caboreti charm on the first mode in response to the connive trigger. In response to that, they cast another slip out the back and triggers another connive. The first connive triggers, it becomes a 2/2. The Slip out the back resolves and the creature is phased out and should come back as a 3/3 at the end of turn. At the end of the turn it returns as a 4/4.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Garruk cursed huntsman

    Garruk cursed huntsman, The wolf tokens he generate don't rais loyalty points when killed and in doing so it cost me at least 2 matches i sent in 6 2/2 wolfs to be killed and lost the wolfs but did not get the loyality points i needed to do sradagy with got me killed becus i had no defence

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Etching of Kumano not exiling cards properly

    I had an Etching of Kumano out on the battlefield and my opponent had a resplendent angel and a bishop of wings. I skewered the critics to kill the angel but it went to the graveyard and my opponent got a spirit token from bishop. My etching should have exiled it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. tome of legends

    tome of legends adds a counter if you control other players commanders and attack with them.

    intended use - only your commander attacking adds counters.

    match 249188484 game 799813036

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Dropped out and wont let me back in.

    Kicked me mid game then locked me out. Says my password is wrong and then my secret answer also. Tried a few times now it's locked I assume.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Illusionist's Gambit doesn't work

    I cast it and creatures can attack me anyways.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The game slows horribly after couple of matches. NO CONNECTION ISSUES and i play in a HIGH-END gaming pc with all the drivers and OS is up

    The game slows horribly after couple of matches.
    NO CONNECTION ISSUES and i play in a HIGH-END gaming pc with all the drivers and OS is up.
    Its not an option to restart the game after every third match.

    What the **** happened with the client???

    There is NO cpu, memory or network over-usage.

    CPU 18%
    Memory 55%
    Network 3%

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Igneous Elemental gives the opponent the choice to accept their creature being dealt the damage or not.

    Actual: after casting Igneous Elemental for its discounted cost because I had a land in the graveyard, it resolving and me targeting their marauding blight priest it gave the opponent the choice to accept their creature being dealt the damage or not.

    Expected: their creature should have taken 2 damage, they should not have been presented the choice to accept the damage or not to.

    Issue happened in Match # 249166573 Game 799729612, the opponent assisted trouble shooting the issue and it was happening each time I cast an Igneous Elemental.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Phyrexian Splicer

    Phyrexian Splicer will not allow player to choose an ability - defaults to flying with no choice.

    Match: 249151628 - Game 799670918

    Steps:
    Cast Phyrexian Splicer
    Activate Phyrexian Splicer

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Manamorphose using incorrect amount of Mana

    Manamorphose only used 1 of my floating mana to cast and only made 1 mana of chosen color (I was trying to use it to color correct my mana so I could cast Doomsday so that was a problem).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. défi couleur bloqué

    bonjour
    je ne peux pas effectuer la dernière épreuve de couleur (le défi 5 de la couleur bleu Jace beleren) un message d'erreur s'affiche " erreur réseau, impossible de rejoindre l'évènement. réessayer plus tard"
    j'ai réessayé a plusieurs reprises ; j'ai désinstallé et réinstallé en vain.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Volrath's Shapeshifter

    Volrath's Shapeshifter is the core of my cemetary deck.
    I played it, then on the following turn, I discarded a Ghalta, Primal Hunger. Instead of having the shapeshifter copy that card and attack, both cards were linked (as planned) BUT in the cemetary (see screenshot) - of course I couldn't play them. At some point later in the game, both linked cards came back on the battlefield and went back to the cemetary and unlinked.

    I would REALLY wish my deck around Volrath's shapeshifters would work, it's really fun.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 181 182
  • Don't see your idea?

Feedback and Knowledge Base