MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. 1 vote
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  2. 1 vote
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  3. Growth Cycle/bug

    Casting Growth Cycle on a creature it gest +6/+6 instead of +3/+3. Steps are:

    1.- Cast Growth Cycle for the first time on a Bligth Mamba (1/1)
    2.- Actual: Bligth Mamba it's a 7/7 after the resolve of the Growth Cycle, so it gets (+6/+6)
    3.- Expected: Bligth Mamba it's a 4/4 because it gest +3/+3 from Growth Cycle

    1 vote
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  4. Background causing major lag.

    When playing an actual match with the lava/mountain background the game is almost unplayable. For some reason when this background is selected for my matches the game runs very slow and if I am given choices like scrying or fetching a land the game almost stops. I frequently can’t make those selections and lose my turn and likely the game after only a few rounds of this. I don’t have the best computer in the world by any means, but I can play with any other background without this issue. I have already minimized the quality in settings as much…

    1 vote
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  5. Lag is unacceptable... No wonder barely anyone is playing despite Mythic Tokens

    I have fast internet, a $2,300 laptop which I use to play Cyberpunk2077 on fine and I play Arena with no severe latency issues... but on MTGO, there is noticeable lag at times, and it eats into my clock.

    I just logged on for the first time in months due to the Mythic Token, but when the MTGO servers are clearly either being attacked or poorly managed to where the play experience becomes excruciating, from a casual perspective. I have no idea how anyone would invest time and money into playing this competatively...

    This is sad to return to and…

    1 vote
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  6. Chancellor of the Annex

    Have no possible way to sack a fetchland and pay 1 mana for Chancellor of the Annex ability

    1 vote
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  7. Tazri, Beacon of Unity showing as first card in all but Plains in deck building screen

    Tazri, Beacon of Unity is showing up as the first card in all but the Plains filter in the deck building screen, even though its casting cost lists only Plains and colorless. The cards ability requires Island, Swamp, Mountain, and Forest so I think that's why it's happening, but it's still a Plains card. I think the game is counting the cards ability cost as if the card is each color itself.

    1 vote
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  8. Tazri, Beacon of Unity showing as first card in all but Plains in deck building screen

    Tazri, Beacon of Unity is showing up as the first card in all but the Plains filter in the deck building screen, even though its casting cost lists only Plains and colorless. The cards ability requires Island, Swamp, Mountain, and Forest so I think that's why it's happening, but it's still a Plains card. I think the game is counting the cards ability cost as if the card is each color itself.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Tazri, Beacon of Unity showing as first card in all but Plains in deck building screen

    Tazri, Beacon of Unity is showing up as the first card in all but the Plains filter in the deck building screen, even though its casting cost lists only Plains and colorless. The cards ability requires Island, Swamp, Mountain, and Forest so I think that's why it's happening, but it's still a Plains card. I think the game is counting the cards ability cost as if the card is each color itself.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. VIntage Cube

    The 'Vintage Cube' is still called 'Holiday Cube 2013' in the pack scene and in the draft log.

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. Wildfire Devils not seeing Valakut Awakening/double-faced card in my graveyard on upkeep

    Valakut Awakening was in my graveyard and the Devils under my control did not see it during my upkeep and never saw it before it left play. The option to exile it was not given. The effect was ignored. I read the rules for double-faced cards in gatherer and according to them, there's no reason why this should have occurred.

    1 vote
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  12. banned card played in my 1v1 commander game

    Someone played a sylvan primordial on me in a commander match in the past few days. I only play commander on mtgo so I'm positive this happened. At the time I thought it was unbanned and moved on with life, but then see today it is still on the list. I didnt get a screen shot or remember who played it. A bug or hax?

    1 vote
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  13. Disconnection due to maintenance issue

    I lost connection during the game 3 i was 1-1and 3-0on ther league with a favorable MU.
    The program crashed and reported for maintenance issue.
    When i was back online appearedthe game lost. Actually 3-1 in league.
    Attached the screenshoot of the issue. Hope for a solution please, i'm new in the mtgo world and it would be a big disappointment for me.

    Regards

    1 vote
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unexplained life total change after Karn Liberated reset

    Event #236321120
    Game 3 (can't get game number because replay is greyed out for all 3 games after viewing it once)

    After Karn Liberated reset the game, my life total started at 20 if I recall correctly. However, at some point in the first 3 turns of the reset game, my life total became 6 for some unknown reason. The replay showed me at 17 life before my opponent attacked (which was correct), then there was supposed to be an Inferno Titan trigger dropping me to 14 and 8 damage from 2 attackers. Before combat damage, I noticed my life…

    1 vote
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  15. 1 vote
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  16. 1 vote
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  17. 1 vote
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  18. Guardian of the guuldpact bug

    Hello, yesterday I was playing pauper and I tried to target a guardian of the guildpact with a dinrova horror trigger. The guardian was highlighted, and there was an option to click it, but each time I clicked on it, the instruction screen would change and it would tell me to choose my target. My opponent said that this was the second time they've seen this happen. I won my match and am not requesting comp, but I would appreciate if this bug were fixed. I don't if it will also affect cards like terminate, curse of chains, etc.

    Thank…

    1 vote
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  19. Two Storage matrix on the battlefied create a loop where it doesn't end to ask the player what to untap.

    Two Storage matrix on the battlefied create a loop where it doesn't end to ask the player what to untap. It should just ask twice

    1 vote
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  20. League match crashed. Submit Bug

    Can't finsh legue due to "submit bug". It's the 2nd time in a week that this happens. Please resolve because I don't want to loose 10 ticks every time.
    my mtgo name is Wino96. League #5392

    1 vote
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