MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Lukka, Coppercoat Outcast

    When activating Lukka´s -2 ability it gives a creature with same or higher mana value and not only higher. I am playing a combo deck what wants to play a quickly Emrakul and when I acctivated Lukkas second hability it gives a creature with same mana value not only higher.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. Toxrill + Dollhouse of Horrors Bug

    I brought back a Toxrill with Dollhouse of Horrors while opponent's creatures still had ***** counters on them and yet they didn't receive -1/-1 for each of them, nor did they when additional ***** counters were put on them; however, they did still trigger the creation of slug tokens when they died.

    7 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. Waiting Screen for Matches does not show all waiting matches

    The new lobby is killing MTGO playership. For example, people waiting to play Legacy games do not see Modern games waiting to fire unless they click over to the Modern games tab. Not being able to see all games waiting is killing MTGO. I assume this is on purpose to boost Arena playership. Same thing with the chat not opening when the program opens. This kills playership and the community.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2hg, 3hg, FFA and Emp

    I want to play Legacy because those are the cards I have. Now legacy is mostly 0 cards (which I have) and storm. That sucks.

    Why can't I have 2 head giant and 3 head giant and EMP back? MTGO was packed with players. Now it is just a bunch of Commander players. I just want to play casual and have a good time.

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  7. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cannot select opponent after using Poliferate in 4-player commander

    If 1 or more opponents have poison counters, and you use proliferate, you should be able to select each opponent when proliferate goes off. Then they should each get a poison counter if they already had one. The only problem is in MTGO all opponents are highlighted yellow and no amount of clicking on their name will show you've selected anyone. I tested this and my opponent also tested this. If proliferate is in fact targeting players, then the game doesn't reflect this! Every time we use proliferate any already poisoned player should be targetable, it should be identified easily…

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  9. I am unable to join games

    I am still unable to join games. I have deleted deck lists etc. to see if that would work, but nothing works. I know this is a long running game bug.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. Grapeshot copy enable to target dreadhorde butcher

    While having targeted dreadhorde butcher with my original grapeshot , i wasn't able to choose him as target for my copy .
    That was free match so no refund but
    Match 243327662, game , 776563722

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. NO CHECKMARK AFTER COLOR CHALLENGE VICTORY

    Hello, after completing both all White and Blue Color Challenge there appears no checkmark after victories with Black, Red and Green Color Challenges even after beating same challenge over and over. Even after multiple victories the checkmark does not show up, the status does not change. Using Android 9 on a Samsung S8. Thank you.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can only use PlayPoints to enter AFR Draft

    Your AFR draft lacks the option to buy in with 3 pax and 2 tix.

    Instead it has the option to pay with '120 play points' TWICE!

    When you are gonna fix that huh?

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. Florian Trigger causes hand to shuffle back into deck

    The Florian legendary creature from Innistrad: Midnight Hunt causes a strange interaction with burgeoning and potentially Cursed Totem. The player with Burgeoning, myself, had their hand shuffled back into their library. I have a png imagine of this that I cannot open with this form, but it was match #242900026 in the Commander open play lobby. It happened after Florian, Voldaren Scion had its trigger placed on the stack.

    3 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. Chaos Draft gave me opponent's sideboarded cards

    Bug regarding floortide serpent - chaos draft on mtgo - this altered the state of the game and my opponent was able to give me cards from his sideboard.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  19. Promoted to Mythic during AFR Premier Draft, am now Tier 0 beginner and wins are being ignored

    As described in the title. Rank got bugged and now I end up in somewhat appropriate matchups (diamond opponents in constructed and limited - should be diamond 4 constructed, mythic limited ATM), but there aren't any results. I won the 4th game of the draft I encountered the bug in, and I'm still 3-0 according to the event page.

    Uploads show the promotion during game 3, my profile afterward, and the following game 4 of the draft (which I won and the result was ignored).

    My account is effectively unusable right now... was hoping to grind over this long weekend…

    3 votes

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    3 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
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