MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Can't Ponder Graveyard

    I wasn’t able to cast my ponder from the graveyard after casting snapcaster targeting it. Because I had the priority when tapped out command pressed previously. But I wasn’t tapped out. I just floated mana while casting snapcaster. So I had one mana in pool and the ponder highlighted ready to be cast, but it skipped through. I very likely would have won my first match if that didn’t happen. Most importantly i I just wanted to bring this issue to your attention, regardless of reimbursement. Thanks

    4 votes

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  2. Mind's Desire Storm count past 0

    Player played mind's desire storm count 11 and got down to 0 cards in library. Once 0 is reached and he can't exile any more cards player loses automatically but he didn't. Player had several instances of mind's desire past 0 but didn't lose.

    2 votes

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  3. Channel Issues

    i cast channel and couldnt produce mana to cast my emrakul aeons torn. would just like my playpoints back please

    2 votes

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  4. Survival of Fittest doesn't Search Library

    1 i have a survival of the fittest in play
    2 i activate its ability discarding a creature card, in order to search a creature on my deck
    3 the game didnt let me search a creature and on the commentary box it appears fail to search for a creature (i had a lot a creatures in my deck at the time this bug happened)

    then i had the same bug with other card
    1 i casted tooth and nailed without entwine
    2 try to search for two creatures and the same problem happens

    1 vote

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  5. Game Crash upon Paying Mana

    When clicking on the mana symbols to cast the magic, the game crashes and does not accept my commands, this happened several times during the game, my internet connection and my computer is working normally, the problem was only with magic online and only at that moment to pay the mana cost

    2 votes

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  6. Dire Fleet Warmonger Sacrifice Error

    Multiple times during this league, since Dire Fleet Warmonger allows you to directly sacrifice creatures (instead of the normal yes/no prompt followed by the choice of creature), I sacrificed a creature that was instead intended to attack. This sacrifice is never confirmed. The trigger should be done as most others are - prompt a yes/no sacrifice

    1 vote

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  7. Everflown Chalice

    click to play everflown chalice with multikicker one , no mana tapped chalice gets played for 0

    1 vote

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  8. Idulging Patrician does not die

    During the match in the attached picture as indicated above I have casted Primal Might to kill my opponent's Indulging Patrician, but the only part of the spell that has worked has been +3/3+3 to Hobblefiend, but both creatures have not fight and then Indulging Patrician has not died.

    1 vote

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  9. Balance and Lightning Bolt

    He cast Balance and I could not respond with the lightning bolt in hand. I should be able to cast the bolt before Balance resolves.

    5 votes

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  10. Merfolk Trickster abd Goblin Chieftain

    Merfolk trickster has goblin chieftain lose all abilities until end of turn. But other goblins are still buffed by chieftain

    2 votes

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  11. Giver of Runes doesn't give protection from colorless

    My opponent attacked with a Land Creature (Nissa Who Shakes the world first ability), i activate my giver of runes to give leonin relic-warder protection from colorless and blocked that land. After that, my creature died.

    10 votes

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  12. mtg arena não instala

    amiugo estou com o mesmo problema. fui acessar o jogo hoje e me apareu a tela que eu deveria atualizar o jogo.. baixei no site oficial, mas na hora de executar para atualizar o joigo, clico no executável e nada acontece. já desbloquiei o arquivo, já executei como administrador mas nada resolveu.

    1 vote

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  13. Fractured Identity and Garruk Relentless

    I cast Fractured Identity targeting my opponents Garruk Relentless. It resolved correctly, and I was able to use the create a 2/2 wolf token. On my following turn upon resolving the other Garruk ability of dealing three damage to my opponents llanowar elves. The ability resolved correctly. The trigger for transforming the Garruk, Relentless token went on the stack. At that point me and my opponent continued to pass priority to one another with no ability to resolve the trigger. After 4-5 attempts to pass priority I attempted to yield to all abilities from the Garruk Relentless token. This caused…

    52 votes

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  14. puca's mischief

    cannot get past the upkeep trigger when there are no legal targets on the field

    2 votes

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  15. Phyrexian Metamorph won't copy intended choice

    Opponent casts Exhume, returning the only legal choices: his Grave Titan, my Phyrexian Metamorph

    ...it's not what youre thinking; I know I cant copy Titan.

    All i want is a Thran Dynamo (not a mana crypt), but the game... wouldn't let me. Right click 'copy' didn't work, clicking didn't work, nothing. I restarted the computer AND client, but still couldn't select a choice.

    4 votes

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  16. trade

    I'm trying to trade but every single time I hit the trade button on one of the vendors it doesn't work. Help!

    6 votes

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  17. Cannot make active player hold priority while controlling them with mindslaver

    1.Activate mindslaver targeting opponent
    2. During that players turn, cast their lightning helix while holding the control key
    3. Actual: priority immediately passes to non active player, no opportunity to have active player(opponent being controlled) respond to their own spells
    4. Expected: Active player would maintain priority, would be able to make them respond with their own daze targeting their own helix

    11 votes

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  18. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    2 votes

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  19. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    3 votes

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  20. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    3 votes

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