MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Cannot make active player hold priority while controlling them with mindslaver

    1.Activate mindslaver targeting opponent
    2. During that players turn, cast their lightning helix while holding the control key
    3. Actual: priority immediately passes to non active player, no opportunity to have active player(opponent being controlled) respond to their own spells
    4. Expected: Active player would maintain priority, would be able to make them respond with their own daze targeting their own helix

    11 votes

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  2. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    2 votes

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  3. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    3 votes

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  4. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    3 votes

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  5. Split cards yuriko

    Split cards like Far//Away do not deal damage to opponents when revealed with Yuriko, the Tiger's Shadow.

    7 votes

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  6. 79 votes

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    21 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Avenger of Zendikar is not generating tokens with Nature's Revolt in play

    my opponent cast Avenger of Zendikar when i had a Nature's Revolt in play and no tokens were created for them. expected that they were.

    1 vote

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  8. dowsing tyrannodon can attack with warded battlements

    With warded Battlements in play, you can attack with a base 3-power creature alongside dowsing tyrannodon. Steps are 1:

    1. Have Dowsing Tyrannodon, a 3-power creature, and warded battlements in play
    2. in declare attackers step, click on the 3-power creature to declare it as an attacker
    3. Actual: warded battlements sets that creature's power to 4, allowing you to attack with the tyrannodon
    4. Expected: the creature's power doesn't change until attackers are actually declared and tyrannodon can't attack
    2 votes

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  9. the algorithum for the card selction is not even close to when you play with real cards.

    I feel like the algorithm for the card selection seems to be way off, Out of 80 plus cards when you have 3 cards in said deck sometimes you get all 3 in the first hand or first few draws and seems to happen a lot. Also when getting land sometimes you get back to back lands and other times in a 60 card deck with 25 lands you only get 2 to 3 lands in about 5 draws which seems very off in math terms. Is there gonna be a fix and I would like to know more how…

    3 votes

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  10. Bribery does not show opponent's library

    Cast Bribery on my opponent. Their library was never shown to me resulting in a failure to find a creature card.

    4 votes

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  11. Synthetic Destiny Only Makes One Creature

    Synthetic Destiny only reveals 1 creature no matter how many creatures were exiled to it. Didn't work with 2 normal creatures (neither was the commander) and 5 tokens nor 2 tokens and 0 normal creatures -- got 1 creature in both cases.

    8 votes

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  12. o jogo trava nas batalhas e feicha completamente mesmo reiniciando o app ele feicha antes de recuperar a batalha que estava em andamento.

    o jogo trava nas batalhas e feicha completamente mesmo reiniciando o app ele feicha antes de recuperar a batalha que estava em andamento.

    1 vote

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  13. o jogo trava nas batalhas e feicha completamente mesmo reiniciando o app ele feicha antes de recuperar a batalha que estava em andamento.

    o jogo trava nas batalhas e feicha completamente mesmo reiniciando o app ele feicha antes de recuperar a batalha que estava em andamento.

    1 vote

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  14. Kjeldoran war cry doesn't count the " 1 +"

    when you cast kjeldoran war cry it looks only how many do you have in grave at that point but it doesn't count the 1 + described on the card's text

    4 votes

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  15. Chandra, Torch of Defiance +1 doesn't add two red mana

    I could not activate my Chandra's +1 ability to give 2 red mana when it had a Faith's Fetters on it, even though it is a mana ability.

    1 vote

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  16. 2 votes

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  17. Join a match bug

    When u try to join a match and fail, the join button disable and u cant join or create any other game.

    8 votes

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  18. A bugged Kresh with 400 (maximum) counters

    Hi!

    I've attached a name-sanitised screenshot of a gamestate which happened tonight. There was a lot of +1/+1 counter stuff happening so we're not sure what caused this, but 400+ creatures definitely did not die...

    The match and game details are in the screenshot too if that's of any help.

    Thankyou,
    -- r10pez10

    1 vote

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  19. Pia's Revolution Not Dealing Damage

    Pia's Revolution has not worked since the release of Kaladesh Block. It does not deal the damage.

    22 votes

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  20. Playing on Parallels (MAC) Virtual Machine

    Lag, disconnects, and other connection based errors related to playing Magic Online using a Virtual Machine running Windows OS on a Mac.

    1 vote

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