MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Paused league

    My opponent conceded then game stuck. I should have 5-0 and trophy, but for now it seems like this game never happened (I'm still 4-0)

    1 vote

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  2. Shadowstorm Vizier cycling trigger broke

    My Shadowstorm Vizier stopped having it's +1/+1 whenever you cycle or discard a card ability trigger after it received a lifelink counter

    1 vote

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  3. Cultic Cube is terrible

    I don't know where else to post this since your company does so much to stifle their customer's voice so I'm posting it here. Cultic Cube is the worst experience I've ever had playing my absolute favorite format of cube. Having every single deck be exactly the same has left a very bitter taste in my mouth. Every deck having an absurd amount of counterspells is outright infuriating enough that I felt it was necessary to express my displeasure here. The Dekarru Cube was awesome. Legacy, Modern, and Vintage cubes are great too. Cultic cube is even worse that the…

    3 votes

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  4. Rancor doesn't allow Kaya's Guild to exile graveyard

    player 1 attaches rancor to slippery bogle.
    player 2 casts kaya's guile selecting sacrifice creature and exile opp gy.
    player selects slippery bogle to sacrifice. rancor triggers and goes to player 1's hand. graveyard doesen't exile.

    3 votes

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  5. Umbilicus

    1. Umbilicus not does not allow you to bounce a permanent unless you are unable to pay life.
    2. Any attempts to decline paying life are ineffective. The no button is clicked but nothing happens. It will not let me choose anything but yes.
    3. Only when I am at too low of life to pay does it skip to returning a permanent to my hand. My opponent experiences the same results I do. 4 Expected: I get to choose If I want to pay life or not
    9 votes

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    Open  ·  4 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 2 votes

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  7. Gideon's Intervention not working properly! Please fix bug!

    I played 2 Gideon's Intervention. One naming Chamber Sentry, the other Metallic Mimic. It appears that the second intervention cancelled parts of the first Intervention.

    I get attacked by Chamber Sentry and Metallic Mimic, and it appears that one of them damages me because I die because of that.

    Please fix this bug, it would be horrible if this didn't happen in a league, but in a PTQ or Prelim.

    7 votes

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  8. Promo Llanowar Elves #35934 exports as #31379

    A deck with the old-frame promo Llanowar Elves #35934 gives a .dek export with a row having CatID=31379. When this .dek export is presented for trading, the card is not pulled automatically into the trade, which inhibits correct collection management for the card in question.

    1 vote

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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Tie results in wrong player getting win

    My opponent and I each won a game, and then we tied game three. He cast char and in response I cast two burn spells, which meant that both of us were at 0 life upon resolution. That put us at 1-1-1. So we played another, which i won. It then took us to another game, which my opponent won. It then gave my opponent the match.

    I could be wrong, but I thought it was first to 2 wins. If that is not the case, my opponent should not have won the match when they only won as many…

    1 vote

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  10. Yorion destroys stonecoil serpent when blocking

    Cast stonecoil serpent
    block Yorion
    Stonecoil dies

    1 vote

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  11. Phyrexian Metamorph failed to copy Gyruda

    When my Opp played Show and Tell I put a Phyrexian Metamorph into play I attempted to copy Gyruda wouldn't work logged out and back in didn't work tried to copy other things didn't work hit no to copy anything then it became a chrome mix and I lost the game shortly after.

    1 vote

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  12. Bug for mutate

    Had a hexproof 3/6 (Wingfold Pteron) that had 3 mutates on it, at the end of my op's Turn I flashed mutate a pouncing shoreshark onto the bird, drew a card for Dreamtail, targeted Luris with bounce and fetched a swamp for Greathorn, and this interaction killed my creature

    2 votes

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  13. Auras bug

    My opponent's lands were supposed to be enchanted with auras. These were on the battlefield after resolving independent of the lands.

    3 votes

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  14. Problemas de cadastro

    Não consigo cadastrar meu endereço completo pois a tela para cadastro da cidade esta travada. Por isso não consigo comprar o "upgrade kit".
    Meu email: le.carreira10@gmail.com

    1 vote

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  15. Lurrus and flash

    During this game I had a Lurrus in play and it wouldn't let me play the Mystic Sub on my opponents turn even though it has flash.

    4 votes

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  16. Territorial Hellkite didnt work....

    Territorial Hellkite didnt work....cast it and it attacked as normal on first turn, but in a 1-1 duel it was tapped.

    1 vote

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  17. Sakashima and Oko Targetting Bug

    sakashima in play copying a creature and being target by oko from the oponnent
    When this happened MTGO made me choose a Sakashima to keep and even though I tried to click the creatures several times it didnt let me continue or cancel.

    3 votes

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  18. Knowledge Pool ability is not stopped by countering the original spell

    When you cast a spell with a Knowledge Pool on board, while the trigger is still on the stack, if anyone responds with an Instant and casts a counterspell from underneath Knowledge Pool to counter the first spell, Knowledge Pool will still allow you to cast a spell from under it, even though the Oracle ruling states that, if the first spell is countered, the rest of the ability fizzles.

    4 votes

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  19. Nyxbloom Ancient

    Nyxbloom Ancient does not make Cascading Cataracts produce 15 mana when it's second ability is used despite being a mana ability

    2 votes

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  20. Training Grounds and Mirror Entity

    The interaction between training grounds and mirror entity is broken.

    When activating mirror entity with a training grounds in play, the client loops between adjusting the cost reduction and paying mana costs. The done button to accept the mana payment loops back into setting an adjustment. As such, mirror entity does not work when training grounds is in play.

    1 vote

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