MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Command Zone Not Visible in Multiplayer

    when i watch a game of 4 player commander i cannot see the other player's command zones

    3 votes

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  2. No Longer Clan Leader, and can't view Clan

    I see, for some reason, that the clan still exists.. for some reason I am no longer the captain

    I founded it and have been the leader for like.. 10 years? I don't know. Forever :p

    Clan: "Lotus Farmers"

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Kess / As Foretold

    I have Kess and As Foretold in play and am attempting to cast a card in my graveyard with Kess' ability and the mana replacement ability of As Foretold, but that is not an option on mtgo.

    3 votes

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  4. Client freeze when enchanting Hateful Eidolon with Sentinel's Eyee

    I cast Glare of Heresy targeting Stasis Snare. The Hateful Eidolon under it returned to my control and when I attempted to enchant it with sentinels eyes the client prompted me to select target creature but did not allow me to select the Hateful Eidolon

    4 votes

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Auspicious Starrix only triggers once

    Auspicious Starrix only put one permanent onto the battlefield when i mutated my creatured even though my created had been mutated numerous times prior.

    3 votes

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  6. damage unassigned

    1.Player is able to not deal damage to a blocker. This left a creature alive and the trample damage continued to the player. The attacking player was able to cheat the system, despite warning in the log.

    I suspect that this is used in league matches as well and should be investigated as a bug and player misconduct.

    8 votes

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  7. Mastery pet reward not received

    I earned Ikoria mastery lvl 20 and did not receive the Leosaur Cub pet. Could I please get my pet?

    3 votes

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  8. 19 votes

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  9. BUG: Skirge Familiar

    BUG: Skirge Familiar he cycled the same card he discarded. So he could cycle for free. Event #228650450

    1 vote

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  10. Lifelink damage did not provide life gain

    When attacking with the creature Grimdancer (after selecting lifelink & deathtouch) the lifelink ability did NOT cause the player to gain life. The player NOT receiving the additional life from the static ability produced an unpleasant experience and financial loss due to the games functionality.

    4 votes

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  11. Unity Crash in Ikoria draft premium event.

    1- start my first game in Ikoria premium draft
    3- around the start of turn 3 the game have a unity crash and i lost the match

    1 vote

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  12. 2 votes

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  13. 1 vote

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  14. Drana, Liberator of Malakir gave counters to creatures while I had Gideon's Intervention out

    I named Drana, Liberator of Malakir. They attacked and got counters on all their creatures, even though the damage was prevented. Drana states you must deal damage to get the trigger.

    1 vote

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  15. 8 votes

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  16. 3 votes

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  17. 11 votes

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  18. Vanguard hand-modifiers don't work right

    Vanguards which are supposed to modify your max hand size according to the official rules (311.6) only modify your starting hand size. You're forced to discard down to 7 at the end of turn 1 even if you have a copy or two of a vanguard like "Squee, Goblin Nabob" in play. And if you have vanguards that decrease your starting hand size below 7, you're still not forced to discard at end of turn when you have 7 cards in hand.

    There are exactly 41 vanguards in MTGO which modify hand size.

    I think it should be a fairly…

    2 votes

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  19. All my cards gone !

    Today I tried return to play mtgo, but then I had to create a new account using the same e-mail I used before in my mtgo account, the when I logged in all my cards had gone ! Please, someone help me.

    2 votes

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  20. ffa player leaving ( from inactivity) before game stats causes all players to keep hand

    a player leaving ( due to 4 min of inactivity) an stops the "mulligan" options from happening and starts the game

    1 vote

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