MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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4089 results found

  1. Sideboard Transitioning Issues

    For when an issue occurs when going to or from sideboarding back to the duel scene.

    390 votes

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    17 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 812 votes

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    51 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Lag/Timeout/Missed Pick while Drafting

    While drafting, lag causes a user to miss a pick or timeout from the draft.

    1,508 votes

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    134 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 2,079 votes

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    40 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Lag/Missed Action

    When lag causes a misclick or skipped action. The user isn't disconnected from the client though.

    2,744 votes

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    130 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Disconnection/Dropped

    When a player is disconnected during gameplay, and often leads to being dropped from their event.

    2,744 votes

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    161 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  7. UX/UI Issue

    When the User Experience or User Interface is involved in an issue. Generally not a technical bug, but where the client could be improved to help reduce confusion.

    436 votes

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    14 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Client Crash/Unresponsive

    When there is either an error message, or the client is unresponsive, and you must force close the client.

    446 votes

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    6 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Disconnection/Dropped

    Play Lobby Disconnection/Dropped

    454 votes

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    25 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Player Courtesy/Unspecified issue

    For when there is client confusion or an issue that can not be reproduced or attributed elsewhere.

    2,354 votes

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    78 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Chainer, Nightmare Adept + Vedalken Orrery

    Chainer, Nightmare Adept does not allow you to cast creatures using its ability on your opponent's turn when Vedalken Orrery is in play.

    Steps to recreate: Put Chainer, Nightmare Adept and Vedalken Orrery into play. During an opponent's turn, activated Chainer's ability, discard a card, then attempt to play a creature from your graveyard.

    2 votes

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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Old Version of Deck Submits When Re-Joining Premier Event

    If you drop from a Premier event, make changes to a deck, then re-join quickly with the same deck, your changes may not be saved.

    Workaround: Change the name of the deck prior to re-joining event

    9 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Chandra torch of defiance

    Her plus one let me cast the card it exiled with its plus one for the whole game.

    happened in my match number # 228995695 game number #719448950

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  14. cant open new starter pack

    hello
    i cant open the New Starter Pack,
    I click on it, click to open it and nothing happens,

    1 vote

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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Ephemerate's Bug

    When Ephemerate comes back from rebound but I have no target, the card's window stays open and there isn't any way to close it. It's very annoying and makes me lose a lot of time, and timer is pretty an important factor in Magic Online.

    12 votes

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    Open  ·  0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Opponent Timer Appeared to Run, But I Was Dropped from Inactivity

    Opponent's clock was running down, so I was waiting for them to make a move, when suddenly I got a message saying I would lose the game due to inactivity. Soon after that it gave my opponent the match, even though their clock had been the one running the whole time.

    11 votes

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    3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Trade issue

    My trade function is blocked, please help me to unblock, thaks!

    11 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Treasure Chest wrong Image

    I just opened some treasure chests that had a Hatching Plans and an Bostinate Baloth among them. The Hatching Plans was blue (as it should be) but had the Image of the Obstinaate Baloth. The Image is/was correct in the inventory afterwards.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Commanders not correctly returned from command zone on exile

    Cards like cloudshift do not properly return commanders to the battlefield. It is very annoying and constantly ruins games for me. Please fix it.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Unable to assign Proud Wildbonder damage as if it wasn't blocked

    There's a bug with the trigger of Proud Wildbonder. In this attack, after blockers were declared, I tried to NOT assign damage from Proud Wildbonder as if it were blocked, meaning that I tried to assign damage from it as regular trample damage 1 to the blocker to kill it and the rest to my opponent. When I finished this assignment. Immediately, it gave me a text saying that there is a Illegal damage assignment and state that my other creature with trample Pyrocerotops is not doing damage when 3 is expected, EVEN THOUGH I have not even been asked…

    5 votes

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    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

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