MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Невозможно зайти игру на ПК: Обновление базы локализации.

    Не могу войти игра на ПК. Висит окно с заставкой и надписью: Обновление базы локализации. Продолжается вечно. С телефона всё работает. Использую клиент Epic Games, проверка файлов ничего не даёт.

    1 vote

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  2. State Change for Commander

    Commander was bounced to my hand then had to be placed at bottom of library from Teferi's puzzle Box, and even though I had it set to command zone instead of library it was still shuffled into my deck. Tutored for it and next turn Teferi's puzzle box did the same thing can't set it so the commander goes to the command zone.

    1 vote

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  3. synthetic destiny does not work

    1. Cast Synthetic Destiny off Codie plus addition mana
    2. Exiles all creatures in play
    3. get trigger effect from Codie
    4. end turn happens, synthetic destiny is put on stack
    5. resolves without creatures being put on field, has happened twice same situation
    1 vote

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  4. Keldon Flamesage + Tribute to Urborg bugged interaction causes game restart

    My opponent attacked with Keldon Flamesage and I cast Tribute to Urborg with kicker on it. When the trigger went off, the game replayed from the start and then restarted completely

    1 vote

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  5. Defiler of Dreams draw card ability not triggering

    Defiler of dreams draw extra card on casting blue spell does not proc.

    1 vote

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  6. Raff, Weatherlight Stalwart ability triggering with 1 tapped creature

    My opponent only had Raff in play, cast Artillery Blast and was prompted to tap Raff to draw a card. Raff's ability only should trigger when tapping TWO creatures but my opponent drew off of ONLY Raff.

    15 votes

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  7. Salvaged Manaworker doesn't allow undo at mana payment step

    I activated Salvaged Manaworker mana ability and then I expected to be able to undo the ability, since all mana abilities usually can be undone, but that didn't work, as I could not get before the chose-a-color-to-add part and so could not untap a land I misstapped.

    8 votes

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  8. Storm Entity counts itself in spell count error

    Storm Entity, which is supposed to ETB with a +1/+1 counter for every OTHER spell cast this turn actually counts itself, so it enters with one more +1/+1 counter than it's supposed to. My opponent cast a sudden shock and then a Storm Entity with no other spells cast that turn and got a Storm Entity with 2 +1/+1 counters instead of just one.

    2 votes

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  9. Queen Allenal of Ruadach tokens not working properly

    I played the queen allenal together with lagomos, hand of hatred, and they created their tokens. when I went into combat the token of the lagomos and the token of the queen were created, and at the end of the combat both were sacrificed which is something only lagomos token does.
    the queen does not say that the tokens have the abilities of the other token just a 1/1 soldier token.

    4 votes

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  10. Dominaria Black OP Cards like "cut down" and "liliana of the veil" killed the fun

    These new cards are incredibly cheap and just too strong.
    Its just riddiculous.
    And thx for banning my low green cards that i liked to play.
    But these new cards you allow.

    What do you want from your community?
    Everyone lets play new OP cards!

    Seems like Gwent thats also very unbalanced

    Dont want to play this game anymore.

    Too many bugs, too many screen freezes, and this unbalanced trash cards.

    Am still waiting for my charge back.

    I remember this post that you deleted.

    1 vote

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  11. Can't Cipher Hidden Strings if I decide no to tap/untap a permanent

    1. When I cast Hidden Strings a creature, I am able to select the two targets. But then, if I choose not to tap or untap any of them, the spell will go directly to the graveyard, and i wont be able to Cipher into a creature. This is import when targeting a creature with Heroic, and I want to target it, but not tap/untap it, and be able to Cipher the spell into the creature.

    2. 1 - Cast Tethmos High Priest. 2 - Cast Hidden Strings. 3 - Target Tethmos High Priest and Azorius Chancery. 4 - Say "No" to…

    1 vote

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  12. No Prizes from MTGO Challenge Today

    I placed 14th. in a Legacy MTGO Challenge today. Event #12473598

    1 vote

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  13. Shadow Prophecy putting all cards into graveyard

    I cast shadow prophecy, the card was put into graveyard instead of my hand

    2 votes

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  14. 1 vote

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  15. Castle Garenbrig not untapped

    I played a castle Garenbrig while controlling an Overgrown Tomb. The Castle entered tapped and I conceded the match.

    1 vote

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  16. Farewell did not exile my opponent board

    So opponent cast farewell with all mode on,

    shark typhoon trigger, get a 6/6
    board get exile
    except both token stay on board

    1 vote

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  17. mtgo will not update

    PLATFORM VERSION INFO
    Windows : 10.0.22000.0 (Win32NT)
    Common Language Runtime : 4.0.30319.42000
    System.Deployment.dll : 4.8.4341.0 built by: NET48REL1LASTC
    clr.dll : 4.8.4515.0 built by: NET48REL1LAST
    C
    dfdll.dll : 4.8.4341.0 built by: NET48REL1LAST_C
    dfshim.dll : 10.0.22000.1 (WinBuild.160101.0800)

    SOURCES
    Deployment url : http://mtgoclientdepot.onlinegaming.wizards.com/MTGO.application
    Server : AkamaiNetStorage
    Application url : http://mtgoclientdepot.onlinegaming.wizards.com/3.4.129.4215.20220907091403/MTGO.exe.manifest
    Server : AkamaiNetStorage

    IDENTITIES
    Deployment Identity : MTGO.application, Version=3.4.129.4215, Culture=neutral, PublicKeyToken=92a8f782d852ef89, processorArchitecture=msil
    Application Identity : MTGO.exe, Version=3.4.129.4215, Culture=neutral, PublicKeyToken=92a8f782d852ef89, processorArchitecture=msil, type=win32

    APPLICATION SUMMARY
    * Installable application.

    ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of http://mtgoclientdepot.onlinegaming.wizards.com/MTGO.application resulted in exception.…

    1 vote

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  18. Indomitable Creativity Was Cast Without Any Targets

    Opponent had only lands, a shark typhoon, and a xenagos out. They were able to cast an Indomitable creativity without any targets.

    1 vote

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  19. Iver, Gleeful Spellthief Duplication Issues

    Have your opponent control Rith, Liberated primeval

    Control Ivy, gleeful spellthief, and copy an aura that targeted Rith

    You now have to pay 2 for "ward" or the spell gets countered.

    1 vote

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  20. Rabble Rousing Trigger Stacking

    When I have two copies of Rabble Rousing on the battlefield, MTGO treats their triggers as identical and doesn’t let me choose which one to put on the stack first. This can affect whether I am able to cast a hidden spell, and/or which hidden spell I cast first.

    I do not have “automatically stack triggers” turned on.

    Step: Attack while 2 copies of Rabble Rousing are on the battlefield.
    Expected outcome: MTGO prompts me to put my triggers on the stack.
    Actual outcome: MTGO automatically puts the triggers on the stack in an order determined by MTGO.

    1 vote

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