MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Cards missing!

    I've rented cards from mana traders that I can't return now because there missing!

    1 vote

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  2. Light 'Em Up not dealing damage when cast with Casualty 2

    I casted light them up with casualty and even though i targeted the inspiring overseer, the spell did not resolve

    1 vote

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  3. Depopulate casts without controlling a multicolored creature

    I cast Depopulate without controlling a multicolor creature, and still drew a card from it

    2 votes

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  4. Ayula, Queen of bears isn't functioning properly

    1. Play a bear, or changeling
    2. As expected, first trigger lets you put 2 +1 +1 counters, or fight
    3. Play a second bear. This does not matter if it's happening on different turns.
    4. Actual: You can only pick the option you hadn't chose last
    5. Expected: You can choose either option again
    6. Play a third bear. Once again, not mattering on what turn
    7. Actual: Ayula doesn't trigger at all 8: Expected: Same as last time

    The fourth bear starts the same loop over again. Please fix, really wanted to have a bear deck :(

    P.S. you guys might want to accept .png…

    1 vote

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  5. Hullbreaker Horror one ability not working or both abilities not triggering

    The issue is that, seemingly at random, Hullbreaker Horror is suddenly unable to return nonland permanents and is only able to return spells to hand or do nothing. not sure what causes it to happen because it does not always seem to do this. In my other matches the card has worked normally.

    2 votes

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  6. Territorial kavu

    The trigger of territorial kavu is not letting me choose one option more than once, and after i used both its not letting me choose non of them.

    1 vote

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  7. Can not cast Gargadon when sacrificing to it.

    Cannot cast Gargadon when sacrificing to it.

    2 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  8. will not load on IOS

    I am unable to open and play at all on the IOS platform since the new capenna update. I have deleted and redownloaded several times, followed all troubleshooting recommendations, and have not been able to play since the release of the set last Thursday. so this is now 5 days and counting for being unable to play despite the money spent on the set. Please address

    1 vote

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  9. Maestros Ascendancy allows you to sacrifice the same creature to cast a casualty spell with casualty from the graveyard

    When there is a Maestros Ascendancy on the battlefield, and a spell in your graveyard with Casualty, and a creature that meets the requirement for Casualty, MTGO allows the user to sacrifice the same creature to pay for both the additional cost of casting a spell from your graveyard (from the Ascendancy) and the Casualty additional cost of sacrificing a creature with power X or greater. With my understanding of the rules, I believe this is not correct.

    1 vote

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  10. Lagrella, the Magpie owner's exiled card re-entries not getting counters

    I exiled my own Queza that was enchanted with Witness Protection to the effect of my Lagrella, the Magpie.

    When the Lagrella left the battlefield, the Queza that returned did not get two +1/+1 counters like it was intended to.

    Expected:
    "When Lagrella, the Magpie enters the battlefield, exile any number of other target creatures controlled by different players until Lagrella leaves the battlefield. When an exiled card enters the battlefield under your control this way, put two +1/+1 counters on it."

    3 votes

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  11. Felidar Retreat ability not triggering with all options or not triggering

    First trigger gives both landfall options, second trigger just gives +1/+1 counters without any options. Third time, it does not trigger. Log shows "Couldn't put triggered ability from Felidar Retreat on the stack"

    1 vote

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  12. Searing Blaze targeting owner's creatures

    I was playing a modern league and the game forced me to target my own creature because my opponent didn't control one, which is an illegal target so the action woulnd't take place even if I clicked on my creature. Making me lose spells in hand and landfall damage.

    1 vote

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  13. Creature with Witness Protection not working properly when blocked

    blocked creature with witness protection attached to it, it did not die

    1 vote

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  14. Game won’t start

    I’m on mobile. And ever since the update everytime I try starting the app, it just gives me a grey screen for one second then closes the app. I’ve deleted it and redownloaded it multiple times and that will let me play until I close the app. Then when I close the app and try to play again later, it’ll do the same grey screen and force close itself. Having to spend 20 minutes to delete and redownload the game everytime I play is just getting old. Please help.

    1 vote

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  15. Elder Gargaroth's Abilities are only able to be used once and never again.

    You can only gain 3 life once or draw a card once ever per elder gargaroth you put into play. this is now how the card works.

    1 vote

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  16. Kitsune Ace doesn't work

    Kitsune Ace trigger doesn't work or picks randomly

    1 vote

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  17. Electrickery overload ability and cost not working

    i try to play an elecktrickery with overload but i cant

    1 vote

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  18. 3 votes

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  19. Hullbreaker Horror only triggering once

    I cast Hullbreaker horror EOT. First trigger works, then every other spell does not trigger horror.

    Expected: "Whenever you cast a spell, choose up to one [ability]"

    7 votes

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  20. Hullbreaker Horror not targeting anything

    i cast a spell with Hullbreaker horror. its effect riggered and then didn't allow me to use it's ability to target anything.

    5 votes

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