MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Disconnection/Dropped

    When a player is disconnected during gameplay, and often leads to being dropped from their event.

    1,907 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    157 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  2. Lag/Missed Action

    When lag causes a misclick or skipped action. The user isn't disconnected from the client though.

    1,874 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    126 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  3. Player Courtesy/Unspecified issue

    For when there is client confusion or an issue that can not be reproduced or attributed elsewhere.

    1,534 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    77 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Disconnection/Dropped Game Loss

    I was going to win game3, no doubt, and the game suddenly crashed. I wasn't able to rejoin in time, and lost th egame. There is no reason for the game to crash like that, since I'm always playing and that never happend.

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1,152 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    34 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  6. Lag/Timeout/Missed Pick while Drafting

    While drafting, lag causes a user to miss a pick or timeout from the draft.

    1,113 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    118 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. 683 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    50 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. Failure to Submit/Missing or Extra Cards in Sideboard

    When a player is unable to submit their sideboard due, often giving an error message, and often for having having 14 or 16 cards in their constructed sideboard.

    632 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    73 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Post AFR Mid Game Restart

    I was playing AFR sealed league, R2. Score was 1-1 and we started 3rd game when we both had like 9-10 min on timer. During 3rd game i got hard lagging what results in losing by timer.

    485 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. mid game restart

    mid game it restarted, after the restart the game is just skipping through turns going immediately to discard

    405 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. UX/UI Issue

    When the User Experience or User Interface is involved in an issue. Generally not a technical bug, but where the client could be improved to help reduce confusion.

    365 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  12. Client Crash/Unresponsive

    When there is either an error message, or the client is unresponsive, and you must force close the client.

    319 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. Disconnection/Dropped

    Play Lobby Disconnection/Dropped

    312 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. Expressive Iteration causes Game Restart

    I was playing when he played a card of Strixhaven (Expressive Iteration). Game broke. I saw all the game again since t1, like when you review a past game on Game Historial. Then the game restarted

    302 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  15. 286 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Replaying entire match Loop

    The game kept reseting and replaying the entire game up until the point of the bug.

    284 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. post May patch mid game restart

    At the beginning of game two after i played my first land Shelldock Isle and was resolving the Hideaway trigger the game startet again. My Opponent and i both got a new hand of seven cards.
    Each turn after that the client went directly to the cleanup step and made us discard a card due to maximum hand size.

    243 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sideboard Transitioning Issues

    For when an issue occurs when going to or from sideboarding back to the duel scene.

    238 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unable to join queue

    Keep getting the "unable to join queue due to current match pending" message in a commander legends draft. It's been happening for an hour now

    209 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    53 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. game restarted and made us discard tell i was out of cards and lost.

    we was in game 3 when in middle of game it froze and restarted us both gave us 8 cards and told us to discard tell we decked our self now i'm starting a league as 0-1.
    league# 5392
    Game# 743970254
    Match# 235151301

    Game 3

    204 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 152 153
  • Don't see your idea?

Feedback and Knowledge Base