MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Counters not put on Ozolith when creatures are put in library


    1. Have Ozolith on the Battlefield

    2. Have Attacking creatures with +1/+1 counters

    3. Opponent casts Aetherspouts

    4. Crearures are removed from the battlefield but no counters can be put on Ozolith

    11 votes
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    Open  ·  2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  2. 11 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. tidal warrior ability bug

    Tidal warrior does not grant the Island type when used on lands.

    Example:
    1: Opponent has a basic Plains.
    2: Use Tidal Warrior's ability to turn it into a Island.
    3: Land loses Plains type, does not gain Island type.
    4: Land can not be used for mana, and does not generate mana.

    11 votes
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    Open  ·  1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Doubling cube

    doubling cube doesn't do anything when tapped

    11 votes
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    Open  ·  5 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bugged Card Interaction or Lag

    Bugged Card interaction or lag w/ casting a spell causing my timer to expire and not permit me to make the intended play almost resulting in a game loss.

    10 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Yorion Companion condition doesn't work properly in draft and sealed

    I have a 60 card draft deck with Yorion in the sideboard and it's telling me that I haven't met the companion condition

    10 votes
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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Game Replay loop

    Game restarted and looped a replay when I cast Granted and chose Casualties of War from my Sideboard. it will not allow me to replay the game footage.

    Event# 228325646 Game 2


    1. Cast Granted

    2. Select Casualties of War

    3. Actual: Game Completely restarts and automatically replays from beginning at increased speed; Opponent says it happened to them as well.

    4. Expected: Casualties of War to go into hand and continue the game.

    10 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. Volrath's Shapeshifter becomes invisible when changing shape, can't be used

    When Volrath's Shapeshifter takes on a new shape due to the top card in the graveyard being a creature card, it becomes invisible and cannot be used to attack, block or otherwise interact with.

    As can be see in the attached chatlog, the etb ability of the creature in the graveyard still triggered (that creatures being Vendilion Clique).

    9 votes
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    Open  ·  2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pia's Revolution does not deal damage if opponent desision is to put in into graveyard

    Pia's Revolution "Whenever a nontoken artifact is put into your graveyard from the battlefield, return that card to your hand unless target opponent has Pia's Revolution deal 3 damage to them."


    1. Opponent chooses to give it back to your hand. -THIS WORKS.

    2. Opponent chooses to keep it in graveyard. They take 0 damage.

    Problem: They are supposed to take 3.

    And I do understand, that the card can't be exiled or removed during this process, and that is not the case. I've tested it several times today and 0 damage is always the output :D

    9 votes
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    Open  ·  8 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. Unable to cast Liquid Fire's additional cost

    Casting Liquid Fire didn't let me choose a number for its additional cast and defaulted it to 0

    8 votes
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    Open  ·  0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. Veneful Pharaoh kills my own creature

    I attacked my opponents Wrenn and Six with a Bloodghast, while I had a vengeful pharaoh in my graveyard.
    Wrenn die to combat damage and the vengeful pharaoh killed my bloodghast as the only attacker

    8 votes
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    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  12. Gyruda, Doom of Depths doesn't work with leyline of the void/rest in peace

    Filing here just to let mtgo staff know about this bug. Gyruda tracks where the milled cards go, so leyline/rest in peace should not affect the ability. I don't need reimbursement but I would like this fixed because it's an important interaction and there are several large events this weekend.

    8 votes
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bolas's Citadel won't let cards with x be cast

    cards like reshape and whir of invention should be able to be played off of bolas's citadel with x being 0, in my decks case being good as I get lotus bloom, but it just doesn't let you cast the card with bolas's citadel at all

    7 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. Auto skip

    If I take more than five seconds to do an action in my main phase it will skip to the end of the turn.

    7 votes
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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. Issue with Gyruda, Doom of Depths effect not working properly with Leyline of the void/ Rest in Peace effects

    The new car from Ikoria "Gyruda, Doom of Depths" is not working properly when there is a Leyline of the Void/Rest in Peace face up on the field. Gyruda's effect is supposed to work and track cards even if they are exiled by replacement effects like Rest in Peace. Card is supposed to return any creature even if they are not in the graveyard. Mtgo is not letting this effect resolve as It was supposed to do.

    7 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Zirda, the Dawnwaker can't be companion with Parcelbeast


    1. Have Zirda, the Dawnwaker in the sideboard

    2. have Parcelbeast maindeck

    3. Actual: On hover Zirda indicates : 'Companion's deck requirement not met'
      3a. Right clicking on Zirda and clicking on 'Show cards incompatible with companion' highlights Parcelbeast


    4. Expected : Zirda, the Dawnwaker indicating 'This creature can be this deck's companion' with no option to show cards incompatible with companion


    7 votes
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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unable to Sideboard in multiple Limited Games.

    I've had multiple Cube Events where the Sideboarding into Game 2 is just skipped altogether. Game 1 ends, and immediately before any action is taken, both players are thrown into Game 2.

    7 votes
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    Open  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Game restarted and self-played

    3 pod in Commander Open Play

    I play Golos superfriends, against Sisay Legendary, against Meren. It started to get buggy mid-game when the Monarch was introduced (which messed up the card alignment).

    My board became insane with multiple walkers, enchantments, and creatures. There were about 60 permanents on my field including emblems, then I ultimate'd Sorin, Grim Nemesis, after Primeval's Glorious Rebirth, multiple instances of Ajani, the Greathearted proliferating as well as Nicol-Bolas, Dragon-God proliferating too using that same effect. Sorin's ulti would have created about 60 vampire tokens.

    The game then stalled, then restarted, and began to replay the…

    7 votes
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    Open  ·  1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  19. Making Changes to a Deck Isn't Reflected in Play Lobby

    PLayers report that if they join an event with one version of a deck, drop from it, make changes to that deck, then re-join the event, the game incorrectly uses the older version of the deck.

    We don't yet have confirmation whether players are stopping to check changes are reflected in the Play Lobby before re-joining. We also don't know if players are only changing the sideboard, or changing both side and main, or just main. Usually players report not changing the name of their deck prior to re-joining.

    7 votes
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    Open  ·  0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Crown-Hunter Hireling not added to collection


    1. I opened a Crown-Hunter Hireling in a set of Treasure Chests I opened. Crown-Hunter has not appeared in my collection, and is not searchable even with quantity set to 0.

    2. I opened the Crown-Hunter Hireling then tried to look for it.

    3. I couldn't find it, even with quantity set to 0 or browsing through my red commons.

    4. I should be able to find it given I opened it.

    6 votes
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    4 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
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