MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. First Response not triggereing

    First Response, the reprint in Commander Legends was not triggering. I was playing Liesa as my commander. I lost life each of my turns after casting First Response without it triggering once during my or any other upkeeps.

    95 votes
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    In Progress  ·  6 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1. Trying to move Crown-Hunter Hireling into my trade binder.

    I get a "This card is not available in MTGO" message when I try to move it it to trade binder.

    2 votes
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    In Progress  ·  0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cauldron Familiar not legal in pauper

    Cauldron Familiar was downshifted to common in Jumpstart, but as of the most recent MTGO update, this card is not yet showing as legal in the Pauper format.

    2 votes
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    In Progress  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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