MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Trade

    The client does not let me trade at all. Everytime I try to trade, nothing happens. Why?

    3 votes
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    Needs More Info  ·  1 comment  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  2. Vintage Cube

    When I joined the Vintage Cube, I jumped directly to the deck I built previous draft.

    1 vote
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    Needs More Info  ·  2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. Entrancing Lyre doesn't ask user how much mana to spend when activated

    Opponent had a haktos with chosen number 3. I had an entrancing lyre. I activate lyre targeting hakdos which should work since the chosen number is 3. Usually when activating lyre it asks how much mana I want to spend, in this case it completly skipped that and didnt ask me. It just says I chose 0.

    2 votes
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    Needs More Info  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  4. no cards to draw and other player wins

    so i just had a game where the other player had no cards in his library and he didn't lose and then tried to get even more card when he had no cards in his draw phase the other play had no cards how did he win the other player had a green and black deck

    1 vote
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    Needs More Info  ·  1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Gifts Ungiven, can select less than 4, and keep the chosen cards.

    Opponent casts spell "Gifts Ungiven" and by only choosing 2 cards, I was unable to pick any cards to send to the graveyard. This is clearly not how the card mechanic reads. It states the casting player only received 2 cards which remain after opponent chooses 2 to go to the graveyard. It seems to be an exploit.

    2 votes
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    Needs More Info  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  6. expansion

    Cannot target Eldritch Evolution on the stack

    2 votes
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    Needs More Info  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Couldn't counter with Force of Will

    The program didnt let me cast a force of will on a game ending crop rotation

    1 vote
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    Needs More Info  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can’t trade

    Many issues have been happening on here since I started a month ago. The client does not let me trade at all. Everytime I try to trade, nothing happens. Very frustrating since I was trying to do a challenge last Saturday and had to buy more tickets since I couldn’t trade. Then just now in the league I’m in, I tried to kill a mantis rider with a bolt and my opponent had the guy that made you pay an extra mana or it’s countered and floated an extra mana but all it said was”no” to pay for it and…

    2 votes
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    Needs More Info  ·  0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Commander 4 player huge crash

    Was playing a 4 player commander game just now and when i was going in for an attack with my field my game decided to play my games replay out of nowhere over and over again and i could not stop it and my game crashed and the error report would not send. this needs to be fixed its frustrating to play for a half hour almost win a 4 player game then have it crash and count as a loss i am so frustrated with your game right now. i do not want to put any more money into…

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
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