Lag/Missed Action
When lag causes a misclick or skipped action. The user isn't disconnected from the client though.

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Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
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Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
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Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
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WotC_GarrettL#42371 commented
Mulligan auto-accepted when game connection lags.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
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Kidcards#29410 commented
I think we should all contact our credit card companies to get refunds and band together for a class action lawsuit. This rigged system allows for exploits and abuse, this is not what fans pay hundreds of dollars for. Moreover, the company stonewalls any attempt of the client base to reach out and fix these discrepancies. Game companies rely on their customers and there is no online game company that has not had to fix issues due to customer outrage. Why does this company get to slide by on our hard earned dollars without even so much as taking the time to address the issue. Compounded with mountains of evidence via customer testimony, YouTube videos--even the customer feed on this website shows an up voted comment of over 737+ people in agreement with the rigged system. Why are they disregarding this? Why is there a refusal to admit or to even LOOK into the issues?
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Richard Dunn#35051 commented
The lag has been getting worse lately. I've tried reinstalling the client and still lag.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!