Commander Legends game replays itself and restarts
About 1 hour into my first commander legends draft game and after confiscate is played on Merchant Raiders, the game restarts and replays itself very quickly until completion, then restarts again. No game actions can be taken and chat does not work. After two full replays, the game fully restarts to a new random game, but my opponents have already left.
Update: after waiting for another 7-8 minutes or so, the game declared itself a draw and we were not given the chance to award votes. The match summary displays us each as having -1 votes

9 comments
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Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
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Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
-
Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
-
Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
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MadProfit#87616 commented
In my case, the game restarted very early. I chose to keep my hand, then it restarted, another player had to choose whether to play first but didn't seem to be able to.
Then the game restarted again, and one player "lost connection" to the game. There was no declaration that we were waiting for the player to choose whether to play first, but their timer went down for 8 minutes and the game was declared a draw.
In the first and/or second "game", I was not able to chat, but in the third I could. -
PuppyCrusher#24918 commented
1. Completed a commander legends draft, and began first game. Player Definitely_not_alan was disconnected. When his time ran out, the game restarted, and we had to wait again. We drew new hands again, had to re-mulligan. The second time, Definitely_not_alan kept rejoining, and after about 15 mines, game restated agian
2. Completed draft, then tried to play the first game game.
3. Wasted time in my evening. Game never started
4. The game should of started, or the player kicked out after ten minutes -
Hello,
For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.
Thanks!
-
SuperScrub99#99222 commented
here is the screen shot
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SuperScrub99#99222 commented
I joined a game. At first no chat was showing up and it said I was waiting for Star400040 to decide whether to go first. After waiting for 5 minutes I noticed that it said he had already decided to go first but nothing was happening. Jumba conceded and then the game tried to restart itself with Jumba in the game again. He conceded again but it said we were waiting on scoobymelted. We voted to eject scooby because he hadn't done anything in a while. After voting to boot him, the game restarted again! With both scooby and jumba still in the game. I would really appreciate some kind of refund (and star400040 would too)