Welcome bundle disapeared from the store ( the pack with 2500 gems and 5 pack)
I wanted to procedd to my first buy in the game, but the welcome pack is no longer in the store.
I'm trying to get support for this , and wrote to the support. ID : #1938556.
The answer is not related to my question : This is the answer : "Support Agent
3 hours ago
Thank you for playing MTG Arena! At this time we are not granting any wildcards, boosters, gold or cards on individual accounts."
And the case was put on "solved", so i cannot reply or continue there my request. I was directed here, so here I am. Is there anyone that can help me with this issue ? I've already re-installed the game in ANdroid and windows, the issue remains.