MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. dwynen's Elite

    Dwynen's Elite made a Token during a game when there was no other elf on the board. Lost the game because of it. Was during a paid modern league, hopefully you can pay me my money back.

    Could not Upload any image (around 2mb) so here is a google sheet with the image:

    https://docs.google.com/spreadsheets/d/1_8tQy6Is7sG0KwqIMQ0cxyg01veNm861WPDtB6asXwM/edit?usp=sharing

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. Jacob Hauken, Inspector undo ability causes game to freeze/become unable to progress

    Activate Jacob Hauken's ability, exile card, then game ask you if you want to pay 4uu to transform the card. Then I pressed undo because clicked on wrong card. After that the yes or no buttons have disappeared and i could not do nothing. Please return my expenses.

    3 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  3. worship

    worship does nothing

    5 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ozolith and Inkmoth Nexus with counters

    When an animated Inkmoth Nexus with +1/+1 counters dies, The Ozolith does not trigger

    16 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Stubborn Denial bug

    i had a death shadow 5/5 i cast stuborn denial and my oponent pay 1 and stuborn doesnt counter the spell i target

    4 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Legion Vanguard sacrificing itself with its own ability

    Legion Vanguard said it can only sacrifice another creature. I cast Captured by Lagacs on it, and it sacrificed itself, fizzling the "support" half of the card.

    4 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Portent doesn't work

    When I cast Portent targeting my opponent, I received a "Look at the cards" prompt and then had to wait for my opponent while he rearranged the cards. I asked in chat and confirmed that he received the opportunity to rearrange the cards. This bug didn't allow me to cast the card properly and ruined two of my games. I would appreciate a reimbursement, and it would be great if this bug could be fixed. It seems to happen every time. Thank you.

    5 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Rootha's ability does not work

    During my match Rootha's ability did not allow me to activate it to copy the spells... It was this match
    https://c2n.me/4bISjfX.png

    19 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. rakdos showstopper

    rakdos showstopper does not trigger when he enters the battlefield

    6 votes

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    6 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. Possibility Storm

    1) Have Possibility Storm in play

    2) Cast an the "Sorcery" portion of an adventure spell

    Expected result as per rules) the cast adventure spell is exiled, then you exile cards from the top of your library until you exile a sorcery spell you may cast that spell without paying its mana cost. Then put all cards exiled with Possibility Storm on the bottom of his or her library in a random order.

    Result as of latest Patch) the same process as above but instead of only exiling cards until a Sorcery is exiled, It exiles cards until either a…

    2 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Gideon's Triumph not triggering correctly with a Gideon planeswalker in play.

    Gideon's triumph should make the target player sacrifice 2 creatures that attacked or blocked this turn if you have a Gideon planeswalker in play. However, Gideon Blackblade, Gideon, Ally of Zendikar, and Gideon of the Trials did not cause this. With those planeswalkers in play, the target player was only required to sacrifice one creature.

    3 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Day/Night Mechanic

    Game changed to night after player cast three spells on turn.

    Situation:
    1. Codie on battlefield. Activate ability.
    2. Cast Serpentine Curve, to trigger Codie.
    3. Codie ability finds Rip Apart.
    4. Cast Rip Apart.
    5. Cast Tibalt's Trickery to counter Rip Apart.
    6. Tibalt's Trickery hits Dean of Perfection, which is uncastable because Codie bans casting permanents.
    7. Pass turn.
    8. Day becomes Night, and werewolves all transform to scary side.

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  13. COnspicuous Snoop insanity

    often now when i play the card Conspicuous Snoop or activate his abilities, the game restarts, first showing a complete fast motion replay of the game and then drawing us a new hand and starting over. but then we can't play, it just pushes us to end step, making us infinitely draw and discard.

    12 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. Jace, The Mind Sculptor +2 Ability doesn't work

    In three consecutive matches, I played a Jace, The Mind Sculptor, and attempted to activate the planeswalkers +2 ability. In the past, when I've done this, MTGO shows me the card and asks whether I would like to leave it on top or put it on the bottom.

    This time, the client said "Look At The Card" and then asked "Would you like to activate JTMS's ability?" When I clicked yes, the ability resolved. In addition, one time my opponent activated this ability, and I was unable to see in the game record whether they had returned the card to…

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Odric's Outrider doesn't work

    Odric's Outrider failed to trigger when my creatures died. Burn The Accused was used on my Falcon Abomination with Odric's Outrider in play and no +1/+1 counters.

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Yusri, Fortune's Flame does not trigger coin flip/coin flip results blank

    I attacked my opponent with Yusri, they killed it with Lens Flare
    After death and at trigger resolution, I choose 5 and Tails, then nothing happened. The log does not show any results, saying that "[player name] flipped ." with a blank. Neither life loss nor cards occurred.

    6 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Card Sunset Revelry does not work properly.

    1. I had 4 cards in hand opponent had 6 cards in hand i have 18 life opponent have 20 life i have 0 creatures opponent control Goblin Guide.
    2. I cast Sunset revelry i should gain 4 life put two 1/1 soldiers draw a card
    3. I gain 4 life put two 1/1 soldiers but did not draw a card.
    4. I should of draw card out of Sunset Revelry
    3 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Gallia drew me cards with no cards in hand.

    When I attacked with Gallia of the Endless Dance and 2 other creatures with no cards in hand against my opponent, I drew 2 cards automatically. That shouldn't happen. Match#240605037 Game#765773332

    9 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Omnath, locust of Creation triggers incorrect with multiple ETBs

    When multiple Omnath, Locust of Creation and lands enter the battlefield simultaneously, the triggers are not resolving correctly. This can occur off of cards like Glimpse of Tomorrow.

    Example:
    1. Glimpse of Tomorrow resolves, putting 2 Omnath, Locust of Creation and 3 lands into play
    2. Player selects an Omnath to keep and then must order 6x triggers (3x per Omnath)
    3. Player should draw 2, gain 8 life, gain 2W2U2R2G, and deal 8 damage to each opponent and each Planeswalker they don't control

    Instead, the player draws 1 card, makes WURG, deals 4 damage to each opponent and Planeswalker,…

    8 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. Champion of Dusk drawing bug

    Just played a game where Champion of the dusk, started to draw me unlimited cards and do unlimited damage and the only way I got out of it was restarting the client. This happened in a middle of a pioneer league game.

    I casted champion of dusk with no other vampires on the field.
    And after the first draw it kept asking me to okay the ability which entered into a infinite loop of drawing a card and lose one life.

    4 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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