MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Bazaar of Baghdad doesn't work

    Cards being discarded to Bazaar of Baghdad are not going to the graveyard in the order I selected

    17 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. rakdos showstopper

    rakdos showstopper does not trigger when he enters the battlefield

    6 votes

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    6 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  3. Skullbriar crashes the game if it dies or is exiled with counters on it

    Skullbriar crashes the game if it dies/is exiled with counters on it.
    1.Skullbriar dies or is exiled with a counter on it.
    Actual: Client crashes or the game replays, fails to fix the problem and replays again ad nauseum
    Expected 1: Skullbriar is put in the appropriate zone with it's counters on it.
    Expected 2:Skullbriar gives the option to move to the command zone instead, also with it's counters still on it.
    This bug occurs regardless of whether Skullbriar is a commander.
    I have tested both +1/+1 counters and hexproof counters, both cause the issue.

    21 votes

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    Open  ·  9 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Koth untapped Mountain unable to tap for land

    My opponent played my Koth of the Hammer off of his Fallen Shinobi. He wanted to +1 it, but didn't have any mountains so he untapped one of mine. This gave me open mana to cast an Incinerate, but the game would not let me tap the mountain for mana. As it was, it didn't effect the game in a major way so I didn't create a reimbursement request, but I wanted to report the issue. I assume it's a bug. I have a screen capture if you need it, but it won't let me upload here (it's a .jpg).

    1 vote

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Eureka allowing extra permanents

    In game 1, I cast Eureka. After going back and forth putting out multiple permanents, I chose to stop. After I stopped, my opponent was allowed to put out an additional permanent. That extra permanent resulted in a loss for myself. In game 2, I cast Eureka again. I chose to put out 1 permanent. Then my opponent put out a permanent. I then chose to not put out any more permanents. My opponent was then able to somehow put out another permanent though they should not have been able to since I declined putting out any more permanents.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bloodthirsty Adversary ability cost unable to be paid

    Hello, I tried to cast Bloodthirsty Adversary and use the ability to pay multiple times. The app did not recognize the proper colored mana requirements so I had to hit "cancel" as it was my only option. Instead of letting me re-tap, the program did not let me use the ability at all.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Gideon's Triumph not triggering correctly with a Gideon planeswalker in play.

    Gideon's triumph should make the target player sacrifice 2 creatures that attacked or blocked this turn if you have a Gideon planeswalker in play. However, Gideon Blackblade, Gideon, Ally of Zendikar, and Gideon of the Trials did not cause this. With those planeswalkers in play, the target player was only required to sacrifice one creature.

    3 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Finale of Devastation not granting Haste

    Cast Channel
    Cast Finale of Devesation for 12
    Supposed to give me creatures haste and it did not.

    2 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Kaheera shows it can be my Companion with Grist in the deck (it shouldn't as per 113.6C)

    During deckbuilding, Kaheera shows as 'This creature can be this deck's companion' while I have Grist in the main deck.

    This is incorrect according to rule 113.6C; this interaction is explicitly stated in the Modern Horizons 2 Comprehensive Rules Changes.

    1 vote

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. Kaya's Ghostform doesn't work

    1. Put Kaya's ghostform on commander (Muldrotha)
    2. Muldrotha dies
    3. Card doesn't trigger and Muldrotha goes to GY when I hit "no" on the command zone prompt. Please fix this!!
    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cemetery Desecrator forces you to exile from own grave

    I had wanted to exile the Desecrator to itself, but was not able to because it says "another," BUT encountered a second problem - the option to exile a card for the Desecrator's ability said "exile a card from YOUR graveyard" rather than allow me to target my opponent's graveyard

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Valki can't select Zealous Conscripts

    Opponent played Valki and couldn't select my zealous conscripts in hand

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tovolar's Huntmaster ETB Not Triggering

    search Tolvar's Huntmaster with Finale of Devastation where x =6. Huntmaster will enter the battlefield but its enter the battlefield effect will not trigger. No wolves will be made.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. COnspicuous Snoop insanity

    often now when i play the card Conspicuous Snoop or activate his abilities, the game restarts, first showing a complete fast motion replay of the game and then drawing us a new hand and starting over. but then we can't play, it just pushes us to end step, making us infinitely draw and discard.

    12 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Milikin will not allow undo or cancel casting

    Cast a spell that you do not have enough mana to resolve
    Begin paying the mana cost for the spell, using a Millikin
    Try to cancel casting the spell

    With following the reproduction steps, you will end up in a state where you cannot complete casting the spell and you also cannot cancel casting the spell. The only way to proceed with our match was for me to concede the game.

    11 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Grist, the Hunger Tide + Harmonic Prodigy

    Grist doesn't trigger Prowess ability from Harmonic Prodigy

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Intrepid Adversary incorrect mana cost

    cast intrepid adversary, went to pay mana, had a plains and an ancient tomb, paid 3 mana, it said pay W more? said now and it took my mana investment away, it cost me the game and the match.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Odric's Outrider doesn't work

    Odric's Outrider failed to trigger when my creatures died. Burn The Accused was used on my Falcon Abomination with Odric's Outrider in play and no +1/+1 counters.

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can't fortell if they take the same card with Elite Spellbinder

    When asked to cast a Demon Bolt of Fortell, I was asked to pay 5R instead of 1R (there was a Thalia in play) probably because there was a second Demon Bolt exiled by Elite Spellbinder

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. Yusri, Fortune's Flame does not trigger coin flip/coin flip results blank

    I attacked my opponent with Yusri, they killed it with Lens Flare
    After death and at trigger resolution, I choose 5 and Tails, then nothing happened. The log does not show any results, saying that "[player name] flipped ." with a blank. Neither life loss nor cards occurred.

    6 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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