MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. 1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. Jester's Scepter does not work.

    The card hasn't worked for years. Are you guys ever going to fix it? The counter ability can't be activated at all.

    3 votes

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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  3. Banding Knight

    Attacking with banding knights didn't gave me the choice to band

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Painful Quandary

    In Commander Open Play - I played Painful Quandary and passed to my opps. When it came to their turns they proceeded to cast spells and had the option of paying 5 life or discarding a card due to Painful Quandary's trigger. My opp had decided to pay the 5 life for multiple spells and did not end up taking 5 life for the spells casted, my opps then tried the discard effect clause from Painful Quandary to see if that worked and it had no problem making them discard .

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cauldron Familiar not legal in pauper

    Cauldron Familiar was downshifted to common in Jumpstart, but as of the most recent MTGO update, this card is not yet showing as legal in the Pauper format.

    2 votes

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    In Progress  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Grim Contest

    went to kill my opponents creature with grim contest and the card wouldnt work

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. nyxbloom ancient + selvala, heart of the wilds is BUGGED

    -if nyxbloom ancient is in play and you activate selvala, heart of the wild's mana ability you only receive 1x, the normal amount, of mana NOT 3x.
    -also, chromatic orrery is STILL unable to pay for riku's triggers.
    REALLY FRUSTRATING to pay for cards and have them NOT WORK.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Beasts should be dinosaurs

    Description of issue that occurred: During match 2 game 2 my riptide biologist which has protection from beasts was killed in combat by a dinosaur. During Ixalan all beasts were erated to being dinosaurs which should have also been erated to have protection from dinosaurs. Please reimburse me my entry option and fix this bug.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fulgent Distraction

    Fulgent Distraction should unattach equipment, but it removes auras too.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lantern of Insight doesn't reveal top deck

    Lantern of Insight does not show the top card even when there are cards still in the library.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. storage matrix

    When 2 storage matrices are in play, at the untap trigger it will not let you progress if you want to untap lands. I select no to both artifacts and creatures twice, then instead of untapping my lands automatically it cycles through the creature and artifact questions endlessly. I cannot progress past this point at my priority or even yield the turn completely to my opponent, the game is stuck completely at this point. It is timing out on my timer this whole time as well.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Locust God

    a Locust God didn't come back in opponents endstep after it was killed by a sorcery speed removal

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  13. Chains of Mephistopheles vs Eggs

    Situation: Use activated ability of Chromatic Sphere while opponent has Chains of Mephistopheles in play.

    Result: Game breaks - restarts the game and replays up to that point 3 times before cancelling the match.

    If I had to guess, I'd bet the resolution for Chains isn't expecting to replace a mana ability.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. chromatic orrery and riku's trigger payments doesn't work

    If you have Chromatic Orrery in play you still can't pay some things with any type of mana.
    For example you cannot pay for Riku's triggers with any mana even while CO is in play. Please fix! I didn't pay $7 for Chromatic Orrery for it not to work with the deck I've been playing.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. intuition gives all three cards if opponent fails to choose.

    In match 230548503 one user failed to select a card for intuition and it gave the opponent all three cards.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Yennett, Cryptic Sovereign doesn't draw a card when choosing not to cast an odd CMC card

    When attacking with Yennet, I don't get to draw a card when I choose not to cast a card with an odd CMC.

    1) Attack with Yennett
    2) Reveal Mystical Tutor
    3) Choose not to cast it
    4) ACTUAL: Card stays on top
    5) EXPECTED: Card is drawn

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Combustible Gearhulk and Split Cards

    When resolving the Enter the Battlefield Trigger of "Combutible Gearhulk", if your opponent chooses to mill 3 cards and take damage equal to their total converted mana cost, if any "Split" cards are milled (for example "Rough / Tumble") it will consider these cards to have a converted mana cost of zero.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Combustible Gearhulk and Split Cards

    When resolving the Enter the Battlefield Trigger of "Combutible Gearhulk", if your opponent chooses to mill 3 cards and take damage equal to their total converted mana cost, if any "Split" cards are milled (for example "Rough / Tumble") it will consider these cards to have a converted mana cost of zero.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Card Name: Dakkon Blackblade Avatar is not working

    Unfortunately the vanguard card "Dakkon Blackblade Avatar" is not working on Magic Online. You can't use it to play colored cards as random basic lands. I would like to test in some kind of games like Brawl/Commander without lands. Would be interesting and a fresh new way to play the game online! Please fix It so I could test It!

    2 votes

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    Open  ·  2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ice Cave + K'rrik, Son of Yawgmoth

    1. Control Ice Cave
    2. Opponent casts K'rrik, Son of Yawgmoth
    3. Client crashes; Dialog to pay Ice Cave cost shows no mana cost
    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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