MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Disconnection/Dropped

    When a player is disconnected during gameplay, and often leads to being dropped from their event.

    679 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  2. Lag/Missed Action

    When lag causes a misclick or skipped action. The user isn't disconnected from the client though.

    545 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  3. UX/UI Issue

    When the User Experience or User Interface is involved in an issue. Generally not a technical bug, but where the client could be improved to help reduce confusion.

    153 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  4. Client Crash/Unresponsive in Duel Scene

    I was playing and Magic Online suddenly crashed and I pressed the buttons in an attempt to get back. It turns out that the game recorded what I pressed and still crashed. When I came back to the game, after reopening Magic Online, he understood that I "pressed" the buttons even with him frozen and that cost me the game.

    61 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  5. Muscle Burst freezes game

    Turn 2 in game 1 opponent played muscle burst on a 1/1 and on during resolution the whole game rewound on screen to waiting for dice roll resolution. Now the screen is locked on that and will not go back to where it was.

    67 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cruel Reality doesn't cause cursed player to lose 5 life

    Summary of the problem:

    Cruel Reality is expected to have cursed opponent to lose 5 life if they can't sacrifice a planeswalker or creature during their upkeep.

    A list of steps that led to the problem:

    Used Academy Rector's dies ability to put Cruel Reality into play. Waited until upkeep.

    The actual result:

    No loss of life

    What you expected or should have happened:

    Loss of life

    See game: 726576052 from match: 230815941

    35 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. Raka Sanctuary

    Raka Santuary does not recognize when you control a blue permanent and a white permanent.

    58 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  8. The game skipped my turn.

    The game just skipped the rest of my turn after it drew my card. I didn't auto yield through it or click through it. I lost that match.

    42 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  9. 26 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  10. 16 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cast Down Playable in Pauper

    quando estava faltando no meu relógio 14:20 o oponente usou a carta Cast Down que não pode ser usada.

    13 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ceta Sanctuary does not recognize second state

    Ceta Sanctuary does not recognize second state

    25 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. Manamorphose automatically chooses color of mana instead of player

    I cast a manamorphose for double red, cast the second pay it with the 2 manas of the first manamorphose and automatically add other 2 red mana without the possibility to choose the color (I would add red and black)

    15 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  14. Volrath's Shapeshifter becomes invisible when changing shape, can't be used

    When Volrath's Shapeshifter takes on a new shape due to the top card in the graveyard being a creature card, it becomes invisible and cannot be used to attack, block or otherwise interact with.

    As can be see in the attached chatlog, the etb ability of the creature in the graveyard still triggered (that creatures being Vendilion Clique).

    18 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  4 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  15. 19 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. If you control Kalitas, Traitor of Ghet, you get a Zombie token when a creature you control owned by an opponent dies

    When I cast Crux of Fate to kill all creatures Kalitas exiled the Birds of Paradise I owned that they controlled, when Kalitas specifies it only triggers on creatures of my controlling dying. The Zombie Token resulting from this trigger was then able to attack and kill a planeswalker next turn when that zombie shouldn't have been in play

    18 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. Volrath's Shapeshifter causes a game reset

    I activated a Volrath's Shapeshifter and went to click the Hellkite Overlord in my hand. The game stalled, and rebuilt twice before stopping at Turn 1 with our original hands. At that point, the game forced us to yield about five turns each, including discarding to hand size.

    8 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  5 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  18. Merfolk Trickster does not remove "lord" effects

    Merfolk Trickster is not removing "lord" effects from other creatures when the lord is targeted by its ETB ability. This has happened to me twice, with two different lords.


    1. Opponent has Kaheera, the Orphanguard and attacks with several 1/1 cat tokens that are 2/2 and have vigilance because of Kaheera's effect. In declare attackers, I cast Merfolk Trickster and target Kaheera. It becomes tapped and loses abilities. But the cat tokens are still 2/2 and I can't make a good block.


    2. Opponent has several rats and Piper of the Swarm, which gives rats menace. In declare attackers, I cast Merfolk…

    10 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  19. 6 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  20. Counters not put on Ozolith when creatures are put in library


    1. Have Ozolith on the Battlefield

    2. Have Attacking creatures with +1/+1 counters

    3. Opponent casts Aetherspouts

    4. Crearures are removed from the battlefield but no counters can be put on Ozolith

    11 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 15 16
  • Don't see your idea?

Feedback and Knowledge Base