MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. MTGO Crashing on using Wedding Announcement

    Cast Wedding announcement in MTGO sealed and mtgo immediately crashed. It crashed 2 more times on reopening. The weird thing is it clearly crashed my opponents client as well, because they ended up timing out and gave me the win.

    Spoke to some other players and it happened to another player with wedding announcement as well. Note I successfully used the card before so I'm not sure exactly what caused it, but it was played turn 3 this time.

    236 votes

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    8 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. Post AFR Mid Game Restart

    I was playing AFR sealed league, R2. Score was 1-1 and we started 3rd game when we both had like 9-10 min on timer. During 3rd game i got hard lagging what results in losing by timer.

    512 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cards On Stack keep repeating

    Play Orcus, Prince of Death, with first ability for -1/-1 to all creatures. Opponent responds by playing Dragon's Fire with the ability on the stack. The ability never leaves the stack, but keeps triggering, causing me to die due to losing infinite life. I was at 14 life when the incident happened.

    45 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Lag/Timeout/Missed Pick while Drafting

    While drafting, lag causes a user to miss a pick or timeout from the draft.

    1,296 votes

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    120 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to join queue

    Keep getting the "unable to join queue due to current match pending" message in a commander legends draft. It's been happening for an hour now

    218 votes

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    55 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. game restarted and made us discard tell i was out of cards and lost.

    we was in game 3 when in middle of game it froze and restarted us both gave us 8 cards and told us to discard tell we decked our self now i'm starting a league as 0-1.
    league# 5392
    Game# 743970254
    Match# 235151301

    Game 3

    204 votes

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    3 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Failure to Submit/Missing or Extra Cards in Sideboard

    When a player is unable to submit their sideboard due, often giving an error message, and often for having having 14 or 16 cards in their constructed sideboard.

    815 votes

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    75 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. 745 votes

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    51 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Match with "Unknown Opponent" resulting in a loss

    start a league 4-0 (8-0) but have some weird blip causing an "unknown opponent" 0-0-2L??? that causes me to be paid out prizes like i finished 4-1.

    6 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Storm God's Oracle and Harmonic Prodigy

    I was playing a game and this synergy should cause storm gods oracle to double its death trigger when it dies, however it does not seem to work as found in game vs MinorLion event number 232063454

    24 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. Modern Banned Gauntlet Incorrect Deck Name

    the modern banned gauntlet issued me decks with improper names. I chose valakut ramp and received eldrazi aggro.

    6 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. grafdiggers cage transmorgify

    i cast a transmorgify on my ops creature while a cage was in play and my op still got his creature

    45 votes

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    In Progress  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Commander Legends game replays itself and restarts

    About 1 hour into my first commander legends draft game and after confiscate is played on Merchant Raiders, the game restarts and replays itself very quickly until completion, then restarts again. No game actions can be taken and chat does not work. After two full replays, the game fully restarts to a new random game, but my opponents have already left.

    Update: after waiting for another 7-8 minutes or so, the game declared itself a draw and we were not given the chance to award votes. The match summary displays us each as having -1 votes

    82 votes

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    9 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. 336 votes

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    25 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sideboard Transitioning Issues

    For when an issue occurs when going to or from sideboarding back to the duel scene.

    301 votes

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    17 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Supreme Vintage Cube not as advertised

    The way Supreme Vintage Cube is drafted has changed since last year and is no longer as advertised. The draft portion no longer allows you to draft duplicate cards which takes away part of the fun. The supreme cube draft is advertised as having "ten cards of the power 9" which is not possible with the way the draft works.

    2 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Animate Dead didn't stay enchanted to Suspicious Stowaway

    (Vintage Cube) My opponent targeted Suspicious Stowaway with Animate Dead and the enchantment stayed in the graveyard leading the creature to have 1 power and be able to trigger its ability when it dealt combat damage to me. I lost due to this bug and would appreciate some sort of repayment if possible. I have a screenshot I can send if needed, thank you.

    3 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Crypt Incursion - Stalling game

    When casting Crypt Incursion (targeting my opponent) the creature cards are exiled, I gain life, but then the game stalls. The spell never seems to resolve.

    5 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Approach of the Second Sun will keep on automatically casting itself once put on the stack

    Casting Approach of the Second Sun in a Pioneer game, through the ability of omniscience having less than 7 cards in my library makes approach never leave the stack, and repeat casting the original copy. This makes me unable to do anything on my turn, and eventually time out.

    3 votes

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    2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shepherd of Heroes remains on stack

    Serious, MTGO breaking bug:

    I cast shepherd of heroes and the life gain ability goes on the stack. Both players pass priority, I gain two life, and then... the same ability goes immediately back on the stack! We both pass priority, and it goes on the stack again... my opponent and I begin chatting about what could be happening while I gain infinite life. I get to around 100 when I try auto passing (f6), which breaks the chain. Our game continues, but he bounces the angel to my hand. At that point, I know I can f6 to get…

    5 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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