MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Post 2/9/2022 Unable to Join Match From Queue

    my game did never started. i clicked join match but my game never popped up. after some long time my mtgo finally closed and i tried a login and then after some long loading i had already lost my match

    13 votes

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  2. territorial kavu attack trigger is bugged

    when you attack with kavu the trigger just kind of does what ever it wants... if it even triggers at all

    8 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Toxrill + Dollhouse of Horrors Bug

    I brought back a Toxrill with Dollhouse of Horrors while opponent's creatures still had ***** counters on them and yet they didn't receive -1/-1 for each of them, nor did they when additional ***** counters were put on them; however, they did still trigger the creation of slug tokens when they died.

    11 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Can not cast Gargadon when sacrificing to it.

    Cannot cast Gargadon when sacrificing to it.

    2 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Client Crash/Unresponsive

    When there is either an error message, or the client is unresponsive, and you must force close the client.

    419 votes

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    6 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Disconnection/Dropped

    Play Lobby Disconnection/Dropped

    396 votes

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    25 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Super Jump League - Can't select other packets

    When I queued into JUMP and began drafting, the packets were layered over each other such that I had only the 'Choice' of the bottom packet, and thus was not able to draft my choice of the packets

    1 vote

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  8. 1 vote

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  9. hex parasite

    Hex Parasite doesn't remove counters from my opponents planeswalkers nor does it get +1/+0.

    1 vote

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  10. MTGO memory leak

    PLEASE fix this. MTGO have some problem with memory leaking, me and a lot of players complain about this issue. We can't play more than 3 matches, because the game goes slower and slower, and we need to restart MTGO. This already makes me lose a lot of leagues, and have a lot of money loss. My computer is able to process a lot of heavy games very very well, but this keeps happening to MTGO. Send at least an answer if this is an issue that you are investigating. Thanks.

    17 votes

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    12 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Replaying entire match Loop

    The game kept reseting and replaying the entire game up until the point of the bug.

    287 votes

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    20 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  12. spell queller bug

    1. I was not able to cast my spell after exiling my opponents Spell Queller

    2. I had my creature exiled by Spell Queller once it resolved and hit the battle field I used March of Otherworldly Light to exile the Spell Queller.

    3. After exiling Spell Queller I was not able to cast my card that got exiled by Spell Queller

    4. Being able to cast my spell once Spell Queller was exiled

    5. Happened in leauge number 6569 match 798137422

    1 vote

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  13. Game match screen wont open

    Once a match has started it wont register the game match tab. unable to play the game

    1 vote

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  14. gargadon can not be cast after sacrificing a land or creature to cast it

    gargadon can not be cast after sacrificing a land or creature to remove time counters to cast it.

    1 vote

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  15. Chandra, Dressed to Kill didn't die to Stomp

    Chandra, Dressed to Kill was at 5 loyalty, I attacked and hit it with my 1st Bonecrusher Giant for 4 and then I Stomped it with 2nd Bonecrusher for 2 which should have killed Chandra. But despite that the Chandra never died and the damage was somehow prevented. Also my 2nd Bonecrusher Giant was still in the exile zone for me to cast.

    1. Attack Chanda DtK with Bonecrusher Giant from 5 to 1 loyalty
    2. Cast Stomp from hand with 2nd Bonecrusher Giant targeting Chandra DtK
    3. Actual: No damage was dealt to Chandra, it remained at 1 loyalty, and 2nd Bonecrusher…
    1 vote

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  16. Attacking Planeswalker and Player did not deal damage to Planeswalker

    I attacked a Davriel and my opponent with two 4/4 constructs. OP went from 12 to 8 life and Davriel took no damage. Chat log says I attacked with both at my opponent, but OP only took 4.

    1 vote

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  17. Florian Trigger causes hand to shuffle back into deck

    The Florian legendary creature from Innistrad: Midnight Hunt causes a strange interaction with burgeoning and potentially Cursed Totem. The player with Burgeoning, myself, had their hand shuffled back into their library. I have a png imagine of this that I cannot open with this form, but it was match #242900026 in the Commander open play lobby. It happened after Florian, Voldaren Scion had its trigger placed on the stack.

    6 votes

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  18. Grolnok, the Omnivore's ability doesn't work whit Dollhouse of Horrors

    Grolnok, the Omnivore's ability doesn't work whit Dollhouse of Horrors

    That means i can't cast permanent whit a croak counter when Grolnok, the Omnivore is a token (new permanent whit a croak counter when the creature is a token).

    2 votes

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  19. Fire//Ice vs Sanctifier En-Vec

    Opponent controls Sanctifier En-Vec.
    I cast Ice half of Fire//Ice.

    Card resolves and goes to graveyard
    Fire//Ice is technically red and as such should be exiled.

    1 vote

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  20. quicksilver

    quicksilver fountain is broken and turns land into island permanently even when the counters are removed they are still islands

    1 vote

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