MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 113 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  15 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. Disconnection/Dropped

    Play Lobby Disconnection/Dropped

    100 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. Regular crashing

    MTG Arena regularly crashes but unable to obtain any details from the log on next sign in. Crash occurs at least once per match, most times when attempting to access the store and every time attempting to access the mastery tree. Further if the crash occurs mid-match I can restart the software and rejoin the match but at the end of match the game stalls at the victory/defeat screen which is only resolved by ALT+F4 and restart.

    39 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto skip

    If I take more than five seconds to do an action in my main phase it will skip to the end of the turn.

    11 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. planar die button will not roll planar die

    button for planar die does nothing
    the die works when using fractured power stone

    15 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  7. Game restarted and self-played

    3 pod in Commander Open Play

    I play Golos superfriends, against Sisay Legendary, against Meren. It started to get buggy mid-game when the Monarch was introduced (which messed up the card alignment).

    My board became insane with multiple walkers, enchantments, and creatures. There were about 60 permanents on my field including emblems, then I ultimate'd Sorin, Grim Nemesis, after Primeval's Glorious Rebirth, multiple instances of Ajani, the Greathearted proliferating as well as Nicol-Bolas, Dragon-God proliferating too using that same effect. Sorin's ulti would have created about 60 vampire tokens.

    The game then stalled, then restarted, and began to replay the…

    8 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  8. Join a match bug

    When u try to join a match and fail, the join button disable and u cant join or create any other game.

    3 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  9. Replaying entire match Loop

    The game kept reseting and replaying the entire game up until the point of the bug.

    4 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't submit deck in Legacy Practice with GenCon cards

    I registered for GenCon Online, and am scheduled to play a Legacy Qualifier at 3pm tomorrow. I wanted to get some practice in, and went to the Legacy Tournament Practice area of Constructed...only to find myself unable to submit my deck.
    I'm not using any illegal cards, and my deck is listed under my Legacy decks. I'm using only cards that were opened up to me with my GenCon event registration.

    1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. i have problem error unity 2018.3.12f1_8afd630d1f5b

    After starting the session and entering a game, starting, mid-game or at the end I get an error and automatically closes the game, preventing me from winning the ranked, as a result of the game closing I lose the game

    4 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. constructed tab not working

    the constructed tab is not showing anything other than 2 player queue, tournament practice and open play for all formats, limited seems to be fine though

    1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  16. Topple the Statue targeting equipment not working

    in the 3 match of the 3th round in the double masters sealed game im playing, I targeted a darksteel axe with Topple the statue and it just got tapped not destroyed (card Says tap target permanent. If its and artyfact destroy it.) i ended up loosing the round because of it.

    1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. unable to respond to an instant only during the end phase

    Good morning,
    my problem is: during the end phase (only during this phase), more than once happened that i was unable to respond to an instant casted by my opponent. for example i get "lighiting bolt" on a creature which would dies, i have "emerge unscathed" in my hand (target creature gains protection from a color until the end of the turn), the creature goes strictly to graveyard without the opportunity to cast my "emerge unscathed". yielding sistem was not active, i had the mana the cast, my opponent wasn't controlling anything that could make me unable to cast my…

    2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  19. Vintage Cube

    When I joined the Vintage Cube, I jumped directly to the deck I built previous draft.

    2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Needs More Info  ·  2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  20. Old Version of Deck Submits When Re-Joining Premier Event

    If you drop from a Premier event, make changes to a deck, then re-join quickly with the same deck, your changes may not be saved.

    Workaround: Change the name of the deck prior to re-joining event

    3 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base