MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cant cast spells between blockers and damage step

    Hi,

    Have had it a few times now. When i want to cast an combat trick it wont let me and goes strait to damage step.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Game restarted and self-played

    3 pod in Commander Open Play

    I play Golos superfriends, against Sisay Legendary, against Meren. It started to get buggy mid-game when the Monarch was introduced (which messed up the card alignment).

    My board became insane with multiple walkers, enchantments, and creatures. There were about 60 permanents on my field including emblems, then I ultimate'd Sorin, Grim Nemesis, after Primeval's Glorious Rebirth, multiple instances of Ajani, the Greathearted proliferating as well as Nicol-Bolas, Dragon-God proliferating too using that same effect. Sorin's ulti would have created about 60 vampire tokens.

    The game then stalled, then restarted, and began to replay the…

    18 votes

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    Open  ·  3 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. Client automaticly concedes a winning position for me

    Supreme Vintage draft, ~16:45 (gmt+1), 18.12.2020
    Chain of event: I had a large board, with one hullbreacher. I cast wheel of fortune, and with that on the stack, my opponent cast 2x Ancestral Recall on me. I drew and played another Hullbreacher, still with the wheel of fortune trigger on stack. The game just ended and said my opponent won the round, even though I had a huge board, he had nothing, was about to have nothing in hand, and me with 7 cards+14 treasure tokens. I did not press anything, except accept on the wheel of fortune on the…

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  7. draw

    Thats probability just like winning in a lottery... 2 same cards in 100card deck and i got them twice in a day. plz just randomize the draw..................

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shuffler/Mulligan Bug

    During a match, I mulligan'd to 6, put a card on bottom. Then cast preordain on t1. (This is during a limited match) and I saw on the top 2 cards both copies of the card I originally put to the bottom during the mulligan.

    Happened in match# 235496634

    2 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  9. Yuriko, the Tiger's Shadow's trigger revealed Commit//Memory and my opponent took no damage.

    Should have taken 10 damage (which would have been lethal) but instead my opponent took nothing. It seems to be a bug, if you look at our chat log even my opponent agreed.

    My MTGO username is Dwayenbank

    4 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. opponent pairing

    I just don't understand how a deck that in standard play can be at 68+% win rate and in any ranked event or ranked play drop to less than 20%. Don't tell me it is the caliber of player because I have written down most of the players that have beaten me in Ranked play and I have once in a while have run across them in standard play and have beaten them and gon on to win in standard but the minute I enter ranked anything I get stomped? How does pairing work and is it truely random or…

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mobile app laggy to the point of crashing on Pixel 3 XL.

    I played 3 matches of historic on my phone, the first 5 minutes or so was a decent experience, but it kept getting more and more laggy. This was especially noticeable when the turn got passed to me and my permanents were untapping but everything was slowing down to a crawl. My opponent would attack and it wouldn't move to my blockers phase for 5-7 seconds, and I know my clock was actually ticking because I'd see the rope start burning when the app stopped being frozen.

    Eventually the app completely crashed and I roped out and lost the match.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. Vintage Masters VMA drafts ending early?

    The official calendar says VMA was to end on the 28th, but it seems to be over already. Anyone else able to play VMA right now? I was one game into a draft and would have liked to finish it.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ever since Zendikar Rising the game client has been filled with client lag.

    Ever since Zendikar Rising the game client has been filled with client lag. This intensifies and more time passes in each game I play.

    I have a brand new computer, and hardwired connection and experience no issues with other more graphic/cpu intensive.

    3 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. submit

    em ligas ou jogando fila de 2, quando voce submete o sideboard pra voltar pro g2 ou g3 o jogo da mensagem de erro e fecha.

    2 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. Probleme d'xp

    Je ne reçois plus d'xp maitrise après mes combat standard

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  16. Couldn't select card with thought erasure

    I used thought erasure main fase, my opponent had 4 card in hand and he had a Commit/Memory. I couldn't select the Sharknado who was after Commit.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stop resetting deck choice every time you log out

    For a few glorious weeks, MODO would remember your previous deck choice when you logged out. Now, it randomly (it seems) assigns you a deck from that format. I'm seeing decks I haven't seen in years, and entering games with random decks. Can you please fix this?

    2 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. VIntage Cube

    The 'Vintage Cube' is still called 'Holiday Cube 2013' in the pack scene and in the draft log.

    1 vote

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  19. Deck becomes invalid when sideboarding between games 2 and 3 of a Commander match with a buddy


    1. Go to sideboarding when tied 1-1

    2. A duplicate copy of my Commander appears in the deck

    3. A Deck Error message pops up (see attached file) saying that Magic Online has re-validated the card pool

    4. You are unable to submit the deck for game 3

    5. Moving the duplicate Commander to the sideboard invalidates the deck and also locks you out of deck submission
      Note: this has happened on approx. 5 occasions, only when a direct challenge match is tied 1-1

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  20. Deck becomes invalid when sideboarding between games 2 and 3 of a Commander match with a buddy


    1. Go to sideboarding when tied 1-1

    2. A duplicate copy of my Commander appears in the deck

    3. A Deck Error message pops up (see attached file) saying that Magic Online has re-validated the card pool

    4. You are unable to submit the deck for game 3

    5. Moving the duplicate Commander to the sideboard invalidates the deck and also locks you out of deck submission
      Note: this has happened on approx. 5 occasions, only when a direct challenge match is tied 1-1

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
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