MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cannot select opponent after using Poliferate in 4-player commander

    If 1 or more opponents have poison counters, and you use proliferate, you should be able to select each opponent when proliferate goes off. Then they should each get a poison counter if they already had one. The only problem is in MTGO all opponents are highlighted yellow and no amount of clicking on their name will show you've selected anyone. I tested this and my opponent also tested this. If proliferate is in fact targeting players, then the game doesn't reflect this! Every time we use proliferate any already poisoned player should be targetable, it should be identified easily…

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. Different Deck Auto-Selected when starting new league

    I finished a league earlier in the day and when I went for another league I was put with a different deck that the one I had played before.
    The deck is missing cards (it's a 77 deck not 80, not allowing playing the companion and missing lands).

    3 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  7. I am unable to join games

    I am still unable to join games. I have deleted deck lists etc. to see if that would work, but nothing works. I know this is a long running game bug.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  9. Grapeshot copy enable to target dreadhorde butcher

    While having targeted dreadhorde butcher with my original grapeshot , i wasn't able to choose him as target for my copy .
    That was free match so no refund but
    Match 243327662, game , 776563722

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. Going first roll is broken

    Not an idea, but a question...
    At what point is it considered statistically broken that my opponent goes first WAY more often than I do? I started tracking it a while back, and over months, in the casual Play area, my opponent has gone first 152 times, while I have gone first 66 times, more than at 2-to-1 favor for my opponents. What gives? Why is does the dice roll program hate me so much? What is wrong with it?????

    4 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. NO CHECKMARK AFTER COLOR CHALLENGE VICTORY

    Hello, after completing both all White and Blue Color Challenge there appears no checkmark after victories with Black, Red and Green Color Challenges even after beating same challenge over and over. Even after multiple victories the checkmark does not show up, the status does not change. Using Android 9 on a Samsung S8. Thank you.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. No Friends List

    My Friends list is gone along with my daily challenges. This is also happening with many other friends of mine.

    5 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can only use PlayPoints to enter AFR Draft

    Your AFR draft lacks the option to buy in with 3 pax and 2 tix.

    Instead it has the option to pay with '120 play points' TWICE!

    When you are gonna fix that huh?

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. During game two of the match the game restarted & wouldn't load again until i conceded

    the game restarted game two on turn four. Then it replayed the whole game up to restart as if we where spectating, then restarted again and me and opp could message each other but we couldn't play spells and game forced discard every turn like F6, restarted again and i conceded to go to game three & hopefully end glitch. game one and three worked as normal.

    5 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. Chaos Draft gave me opponent's sideboarded cards

    Bug regarding floortide serpent - chaos draft on mtgo - this altered the state of the game and my opponent was able to give me cards from his sideboard.

    1 vote

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  19. Congelamento

    congelamento na tela inicial do jogo o problema e na conta trava qualquer dispositivo que tentar entrar no jogo, email mtgdoyuyu@gmail.com nick Yuyu "BIXUDO" Sama

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  20. MTGO Crashes and Game Replays

    This issue has happened playing 4 player commander in a couple of decks (Yarok, Ezuri, claw of progress etc). I will play a card such as Hornet Queen or Avenger of Zendikar and whilst the trigger to make tokens is on the stack, I will cast Mystic Reflection targeting the Hornet Queen or Avenger of Zendikar to produce many more copies and therefore many more tokens.

    This simply produces a lot of triggers for the stack, especially in a deck like Ezuri, claw of progress.

    To be honest this isn't the only situation in which I crash MTGO. I crash…

    3 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
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