MTGO Issues

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Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Limited Platform for Begginers??

    I'm confused as to why MTGO decided to get rid of the beginner play. I know it's been a while now, but this limited platform where new players and not very good casual players have to play against people with NET decks and factory manufactured decks is kind of ridiculous. MTGO is a money game and if you don't have the money to buy the individual cards for NET or pre-fab decks, we really don't stand a chance and it literally takes the joy and fun out of playing. The modern Open Play just seems to be full of people…

    1 vote

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  2. Auto skip

    If I take more than five seconds to do an action in my main phase it will skip to the end of the turn.

    172 votes

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    29 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ditch the PvP match at the end of the color challenge

    Seriously, every single time you get matched with a player on the fifth step of the color challenge... you get put up with someone that simply outclasses you.

    You get dropped into a game with some ****** deck, I get to play one card before the opponent has put down six cards I have never seen before and meanwhile I already lost all my life.

    This is so dumb, it really does not make me want to play this game any further if you just get kicked in the nuts like that. I'm 100% fresh to the game, this is…

    1 vote

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  4. Color Challenge V - Waiting for the Server... forever

    Ever since the last update a couple of days ago, I can't do stage V of any of the color challenges (the ones I haven't done are red, green, and black). Instead, the screen says "Waiting for the server forever".

    6 votes

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  5. Match results are incorrect

    My wins in the Sealed League are not accurately reflected in the client. My match one win is displaying as a loss (while my game wins do display). My match two record is very incorrect (match loss shown with a game record of 1-0-2 , which didn't happen).

    37 votes

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  6. Option to mulligan and choose face card is missing.

    No option to mulligan, instead replace by surveil heading but was unable to click any cards. During matchplay, unable to choose any option for card ability/play/

    2 votes

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  7. Hide username while waiting in 2-player Queue

    You should hide usernames while one is waiting in two player queue because then the player who joins might recognize the one waiting and pre-board their deck or otherwise have unfair information against the one who is already waiting. If its a 1v1 match I dont see why the user name of the one waiting needs to be visible or even what its presence benefits

    1 vote

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  8. Tokens creature whit daybound doesn't flip

    Tokens creature whit daybound doesn't flip

    1 vote

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  9. game reset

    I won game 1, lost game 2, game 3 my opponent was at 3 HP and had only 2 cards in hand. He cycled a Raugrin Triome and it COMPLETELY reset game 3 and we are currently starting over from the beginning... I have no idea how this happens. Attaching screenshot with match information. League #5802, Match #239096059, Game #759753156. Unsure if the game % reset on the game reset.

    8 votes

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    4 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  10. feedback

    There needs to be a place to give feedback that will actually be seen by people who manage MTGO and arena for that matter. I get that you're scared it will just be people complaining about the shuffler etc., but you need to be able to deal with it. It's your job. We don't have a place to say "hey the last cube was great, but it needs more things that can't be countered" or " love the flashback drafts, I'd love to see this or that set next" Quit slacking

    1 vote

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  11. game crashing on four player match edh

    game crashs when I played a 4 player edh game

    1 vote

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  12. MTGO memory leaking

    MTGO

    I am only able to play 1 match before having to restart the client due to memory leaking. I have lost multiple matches from the game starting to freeze up in the 3rd round. This is an unacceptable state for your program to constantly be in. The MTGO client is the only program that I have this issue in.

    1 vote

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  13. 2hg, 3hg, FFA and Emp

    I want to play Legacy because those are the cards I have. Now legacy is mostly 0 cards (which I have) and storm. That sucks.

    Why can't I have 2 head giant and 3 head giant and EMP back? MTGO was packed with players. Now it is just a bunch of Commander players. I just want to play casual and have a good time.

    1 vote

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  14. black screen on some accounts for macos and IOS

    Since the last update, and while it worked very well, as soon as I connect to my account whether on macos or IOS ipad and iphone, I have a black screen and impossible to do anything.
    I tried to recreate an account and connect to it, on ipad and iphone it works and the new account can play without problem, but on macos, it always displays a black screen

    3 votes

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  15. sistema lento

    o sistema é muito lento, cada ação dentro do sistema leva alguns segundos pra ser processada, como por exemplo ao clicar nos terrenos para gerar mana, e em seguida no card leva cerca de 5 segundos cada ação para ser processada, otimizem o jogo, estou rodando o MTGO em uma máquina de 16GB de memoria ram, processador Ryzen 7, com SSD de 128 GB.

    1 vote

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  16. Not able to play friendly brawl

    I am not able to play friendly brawl 100 card comander game mode with friends every time I select the friendly brawl option it just switches it back to 60 or 40 card decks when a friend accepts the challenge

    1 vote

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  17. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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  18. Spell On the Stack Concession

    When a player leaves a multiplayer lobby with a spell on the stack, the spell never resolves and the game never sees the player leave.
    Such is the case here match#243717417 game#778114560 where DarknessLeo puts a spell on the stack and intentionally and Instantly Concedes. The log shows him taking these actions, but he is never removed from the game. The attached picture is taken 22 minutes later with that player's clock still running down. The game can not be completed.

    1 vote

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  19. Karn, Liberated in Commander does not reset Commander Damage

    Match # 241994750 - Game # 771342340
    I restarted the game using Karn, Liberated's ultimate ability. Everything worked and the game restarted except that the commander damage totals for all players was not reset. According to the rulings on Gatherer they should be reset as it is a "new game"

    Additionally the Commander Tax did not reset, and this is explicitly stated in the Gatherer that it is supposed to reset this.

    3 votes

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  20. Blood Moon is bugged with abundant growth.

    I'm playing a deck with both, and blood moon shuts down my abundant growth which makes my deck really hard to play. Please fix it :)

    3 votes

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