MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. 4 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. planar die button will not roll planar die

    button for planar die does nothing
    the die works when using fractured power stone

    15 votes

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    Open  ·  0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. Blank game cannot be ended

    A game I joined from couple days ago is still showing up in my lobby, with no one other than me in the game and nothing showing in the game window. Regardless of how many times I concede the match, it simply cannot go away.

    2 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Additional banlist in Commander open play queues

    I believe that it would be massively appealing to introduce a personal banlist for Commander open play queues.

    When a game is started, the creator may have the option of specifying individual cards, or maybe a deck comprised with the desired cards. Any player attempting to join the game would have their deck checked against the specified banlist. Conflictions would remove the player from the game with a status explaining the issue.

    In paper, it is common for a regular play group to sit down, discuss the official Commander banlist, make adjustments, and then players will build decks everyone agrees…

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  7. Clicking leyline went to game instead of putting it into play

    At the beginning of the game, I clicked a leyline in my hand but it decided I clicked ok.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  8. Did not recieve prize

    I just won a game of pauper. But then when I went to find my reward it was not there. Additionally when I checked to see if I even won the game it did not show me that I had won and said I had lost. I clearly won the game and have provided proof. This is not fair for me as I lost play points.

    2 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  9. CMRx3 League game still pending results in league after 24 hours

    I recently won a game in the commander legends draft league that started at 21:44 MST. My username on MTGO is unique_fossil. After winning (and confirming it is in my game log on MTGO) I closed MTGO and when I booted up the league the next day I receive a message:
    UNABLE TO JOIN QUEUE. CURRENT MATCH PENDING. PLEASE WAIT A MOMENT BEFORE ATTEMPTING TO REJOIN THE QUEUE.
    It has been nearly 24 hours since that game began

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. When I set a stop on the main Phase it never stops that makes every play of my jeskai control very weak! Please fix that bug!

    When I set a stop on the main Phase it never stops that makes every play of my jeskai control very weak! Please fix that bug!

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sign in

    Someone is signed into my account but its not me? What do I do.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mana issues on Arena are insane and completely unrealistic when compared to MTGO

    Mana issues are way more common on Arena and the hand smoother needs to be fixed. It completely screws with the odds of a deck and ruins many games. I will stop playing MTG Arena until the hand smoother is removed.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. I cannot get out of a draft that froze on m

    I had joined a draft league and was frozen after pack 1. Now, days later, the draft has ended with no cards in my pool. I have no option of dropping out of it or closing it. I click "Play Match" and it says I have an invalid deck.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. Old Version of Deck Submits When Re-Joining Premier Event

    If you drop from a Premier event, make changes to a deck, then re-join quickly with the same deck, your changes may not be saved.

    Workaround: Change the name of the deck prior to re-joining event

    6 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. tabernacle at pendrell vale pay issue

    My opponent and I both were unable to pay for our tabernacle triggers and lost all of our creatures. We both tapped all of our lands to be able to pay, but then it would not let us use any of the mana to pay for our creatures.

    4 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  16. Join a match bug

    When u try to join a match and fail, the join button disable and u cant join or create any other game.

    3 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. Anje Falkenrath and Library of Leng.

    I was playing an opponent and they had Anje Falkenrath as a commander and played library of Leng. They had a creature of which I cannot remember but it had the ability that whenever you discarded a card with madness it got +1-+1 until EOT. So my opponent was using Falkenrath with Leng to discard a card to the top of his labrary and re-draw it using Falkenrath's ability to infinitely pump the creature and swing for lethal trample damage with the pumped creature.

    My first thought was that the discarded card he was discarding was not revealed. So how…

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can't submit deck in Legacy Practice with GenCon cards

    I registered for GenCon Online, and am scheduled to play a Legacy Qualifier at 3pm tomorrow. I wanted to get some practice in, and went to the Legacy Tournament Practice area of Constructed...only to find myself unable to submit my deck.
    I'm not using any illegal cards, and my deck is listed under my Legacy decks. I'm using only cards that were opened up to me with my GenCon event registration.

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  20. Copperline Gorge

    Playing modern league, whenever I played copperline gorge it remained untapped, no matter the number of lands in play already (3+). Happened over several matches.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
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