MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Library of Leng

    Does not work the way it should with cycle cards. It allows Street Wraith to cycle as a cost and put it on top, which it should not allow. But it does not work with other cycle cards. In certain instances, such as with Vizier of Tumbling Sands and Esper Sojourners, cycling the card does not trigger its effect, even when sent to the yard.

    3 votes

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    Open  ·  2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. Mutate glitching the game when being placed on an artifact token generated from Karn, Scion of Urza

    Everytime i use any mutate ability on the token made by Karn the game immediately restarts from turn 1 and the game "catches" up back to the when the mutate occurs it repeats the same thing again

    2 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  3. unable to respond to an instant only during the end phase

    Good morning,
    my problem is: during the end phase (only during this phase), more than once happened that i was unable to respond to an instant casted by my opponent. for example i get "lighiting bolt" on a creature which would dies, i have "emerge unscathed" in my hand (target creature gains protection from a color until the end of the turn), the creature goes strictly to graveyard without the opportunity to cast my "emerge unscathed". yielding sistem was not active, i had the mana the cast, my opponent wasn't controlling anything that could make me unable to cast my…

    3 votes

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. i have problem error unity 2018.3.12f1_8afd630d1f5b

    After starting the session and entering a game, starting, mid-game or at the end I get an error and automatically closes the game, preventing me from winning the ranked, as a result of the game closing I lose the game

    4 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Did not recieve prize

    I just won a game of pauper. But then when I went to find my reward it was not there. Additionally when I checked to see if I even won the game it did not show me that I had won and said I had lost. I clearly won the game and have provided proof. This is not fair for me as I lost play points.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. "standard 2021 play" or "ranked"

    When I click the Play botton and choose either "standard 2021 play" or "standard 2021 ranked" the game pushes me to the "edit deck" window.
    Every other game mode I choose opens a side layer with all my decks and lets me play normally.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  7. Drawing too many cards from Arjun, The Shifting Flame

    Summary:
    Arjun and Alhammarrets Archive on my board. I have 46 cards in my library and 31 in hand. I cast Laboratory Maniac which triggers Arjun to put my 31 card hand onto the bottom of my library, then draw that many cards. Alhammarrets then doubles the draw to 62. Since the cards go to the bottom first, i should have 14 cards left in my library after this has finished. But the game client keeps on making me draw until i deck myself before Lab Man hits the field. This has happened a could of times tonight. My username…

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  8. constructed tab not working

    the constructed tab is not showing anything other than 2 player queue, tournament practice and open play for all formats, limited seems to be fine though

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  9. Replay Twice into Force Discard

    Chaos Draft, I steal his creature and it immediately reloads the game twice before starting a new game where both players discard every turn and can't do anything else.

    https://www.youtube.com/watch?v=bLahqmXffW8

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. Topple the Statue targeting equipment not working

    in the 3 match of the 3th round in the double masters sealed game im playing, I targeted a darksteel axe with Topple the statue and it just got tapped not destroyed (card Says tap target permanent. If its and artyfact destroy it.) i ended up loosing the round because of it.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  11. Vintage Cube

    When I joined the Vintage Cube, I jumped directly to the deck I built previous draft.

    2 votes

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    Needs More Info  ·  2 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. When commander exits battlefield

    I know you can select anytime before hand where your commander will end up "before hand," but this is flawed. Where I may want mu commander to go depends greatly on what my opponent does if they kill, exile, bounce it, etc. this setup can also cause many dumb mistakes, like killing your commander with your own Thasa.

    Can it be switched so that when you commander leaves the battlefield, you are then prompted to select where it goes? Like in real life? This would eliminate mistakes and allow reaction to your opponent play

    3 votes

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  13. Crashing Before Commander Games

    I recently just downloaded MTGO today, so I tried to play a few games of Commander. However, every time I try to join a game MTGO crashes for me. It happens right after the count down. Once it happens I have to try multiple times to log back. It is only successful if I believe I get kicked from the other players, or the lobby closes.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  14. trade

    I'm trying to trade but every single time I hit the trade button on one of the vendors it doesn't work. Help!

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  15. zombie trailblazer

    Zombie trailblazer makes lands into islands when it targets them, not Swamps. I targeted my opponent's plains and he tapped for blue after the effect resolved

    2 votes

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    Open  ·  0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  17. krenko deck crashes match

    i have a krenko mob boss deck that crashes any and all matches that i play in. if im able to make more than 40 1/1 goblins it crashes the match and starts the match over from the begining. this makes everyone in the lobby wait an extra 15 to 20 minutes before we are even able to play again to resume the match. some serious bugs or issues going on here.

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hola

    el juego se me cierra automaticamente despues de que se actualizo la nueva expasion de cartas alguien ayuda

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  19. underworld dreams and spitful visions breaks game and creates infinte replays

    A player plays time twister with an underworld dreams and spiteful visions on the field. Duel caster mage was then cast to copy the time twister. The triggers from underworld dreams and spiteful visions go on the stack. However the game breaks and causes an infinite loop of the game replay instead of resolving the triggers

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  20. deleted

    Yesterday I changed the account password until then ok. About the login, make a surprise, like cards, gold, gem, all in a nutshell. The account can be as "initial", appeared to do the tutorial and everything ... does anyone know what this problem is? check in the log de words "AccountID" and "DisplayName" before changing the password and after. Both have changed! Please help me!

    1 vote

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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
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