MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Cr1ms0nw0lf is stuck in a game

    My online name is Cr1ms0nw0lf and i cannot concede or quit this game i was in since yesterday. It's in commander open play. please help

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. altar of the brood + bruvac on board mills too much in commander

    1. altar of the brood turn 1
    2. turn two land => mill 1 card each opponent (ok)
    3. turn 3 land => mill one / bruvac etb : mill 2 the first opponent and 8 the others
    4. repeat on turn 4. land mill 2/8/8 ...

    mil to many cards...

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. No daily quest and no rewards for completing those

    In the main Menu there are no daily or weekly quest shown , and i dont get any coins or exp for winning games
    I have this problem for 2 Days now

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. No daily quest and no rewards for completing those

    In the main Menu there are no daily or weekly quest shown , and i dont get any coins or exp for winning games
    I have this problem for 2 Days now

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Cant play a land

    when trying to play MTG on my desktop i cant play any lands.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Strixhaven Lessons make game logs go nuts

    When using learn cards and / or playing lessons, there seems to be something that makes the game logs wrgon, though there are no impact on gameplay. The examples attached will be clearer

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Explosive Iteration

    When changing choices for Explosive Iteration, game restarted.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. MTGO going slower after playing - Memory leaking

    PLEASE fix this. MTGO have some problem with memory leaking, me and a lot of players complain about this issue. We can't play more than 3 matches, because the game goes slower and slower, and we need to restart MTGO. This already makes me lose a lot of leagues, and have a lot of money loss. My computer is able to process a lot of heavy games very very well, but this keeps happening to MTGO. Send at least an answer if this is an issue that you are investigating. Thanks.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. MTGO Game rewinded

    It was G3, while I would like to undo the lion eye diamond ability to get back the cards from graveyard, the game suddenly rewind to the beginning asking me keep or not to keep my hand.....seems it's bug

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Mtgo legacy cube draft game restarted a turn before I was about to win

    The entire game froze and then went through a play by play rerun of the entire match up to that point before giving both me and my opponent new hands and restarting the game. However, the only game actions we can take are discarding to hang size at cleanup, it automatically yields through our whole turn. I attached the game log, as you can see nobody conceded yet the match began again. Can I get my tix back? This automatically gave me a match loss.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Game reset

    I was in the middle of a commander game (Around turn 6-7) and mtgo began playing the playback from the match that was nowhere near done. I was unable to communicate with my opponents. It has happened multiple times before and its happened to me about 3 times in the last 24 hours. Please fix this bug. Game #241216979

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. EDH games restart

    EDH games keep restarting -- it replays the game then restarts it. Every time you use preordain, serum vision like cards and scry a fetch land. Also cards on suspend don't work. Is it too much to ask for a stable interface ?? :(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. BUG REPORT - Casting Asmo with Underworld Breach

    Played Underworld Breach.

    Discarded a card to CookBook

    Was still unable to cast Asmo from they GY

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. My friends list shows that I have zero friends but they can see me online but I see no one at all? Can u fix that plz ever since I updated

    My friends list doesn’t show I have any friends online but they can see that I am online but nothing pops up from them challenging me to a game if anything can b helped I’d appreciate it

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Instead of levelling up to Mythic I got put back to Diamond tier 4

    I had just won a match in standard ranked that should have put me in Mythic, but instead it put me back to Diamond Tier 4

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. pas de quette affiché

    bonjours, mes icone de quetes ne sont plus affiché (xp hebdomadaire, quete du jour,) merci

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. commander death triggers not working?

    I am playing commander with my opponent was playing Athreos, Shroud Veiled. I am playing Tymna and Reyhan. I played Reyhan onto the board with a viscera seer in play. i sacrificed Reyhan to move her counters on to another creature and her trigger never showed up. Later my opponent had a qasali pridemage with a coin counter on it from athreos, then scrificed the pridemage with its ability and the death trigger from athreos didn't show up either. I have been having issues with Reyhan for awhile and I"ve been testing the issue in different situations and the trigger…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base