MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. constructed tab not working

    the constructed tab is not showing anything other than 2 player queue, tournament practice and open play for all formats, limited seems to be fine though

    1 vote

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  2. Replay Twice into Force Discard

    Chaos Draft, I steal his creature and it immediately reloads the game twice before starting a new game where both players discard every turn and can't do anything else.

    https://www.youtube.com/watch?v=bLahqmXffW8

    1 vote

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  3. Topple the Statue targeting equipment not working

    in the 3 match of the 3th round in the double masters sealed game im playing, I targeted a darksteel axe with Topple the statue and it just got tapped not destroyed (card Says tap target permanent. If its and artyfact destroy it.) i ended up loosing the round because of it.

    1 vote

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  4. When commander exits battlefield

    I know you can select anytime before hand where your commander will end up "before hand," but this is flawed. Where I may want mu commander to go depends greatly on what my opponent does if they kill, exile, bounce it, etc. this setup can also cause many dumb mistakes, like killing your commander with your own Thasa.

    Can it be switched so that when you commander leaves the battlefield, you are then prompted to select where it goes? Like in real life? This would eliminate mistakes and allow reaction to your opponent play

    3 votes

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  5. no cards to draw and other player wins

    so i just had a game where the other player had no cards in his library and he didn't lose and then tried to get even more card when he had no cards in his draw phase the other play had no cards how did he win the other player had a green and black deck

    2 votes

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    Needs More Info  ·  1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  6. zombie trailblazer

    Zombie trailblazer makes lands into islands when it targets them, not Swamps. I targeted my opponent's plains and he tapped for blue after the effect resolved

    2 votes

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  7. 1 vote

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  8. krenko deck crashes match

    i have a krenko mob boss deck that crashes any and all matches that i play in. if im able to make more than 40 1/1 goblins it crashes the match and starts the match over from the begining. this makes everyone in the lobby wait an extra 15 to 20 minutes before we are even able to play again to resume the match. some serious bugs or issues going on here.

    1 vote

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  9. Hola

    el juego se me cierra automaticamente despues de que se actualizo la nueva expasion de cartas alguien ayuda

    1 vote

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  10. underworld dreams and spitful visions breaks game and creates infinte replays

    A player plays time twister with an underworld dreams and spiteful visions on the field. Duel caster mage was then cast to copy the time twister. The triggers from underworld dreams and spiteful visions go on the stack. However the game breaks and causes an infinite loop of the game replay instead of resolving the triggers

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Game lobby will not close after its conclusion.

    After attempting to leave a game session, the lobby remains open and will not disband even after conceding and leaving the match. Closing the application does not fix this. Any action like turn off auto yield causes the application to crash. After reopening the application the lobby still persists. The lobby in question is Match#226715786 - Game#710107284

    2 votes

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  12. i dont receive redwars

    I enter a game and everything goes well, I win it and when I go out to receive the reward for victory (gold, cards or experience) the game skips the delivery and they do not give me the reward, it happens often, at least 1 out of 5 games won

    1 vote

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  13. Paused league

    My opponent conceded then game stuck. I should have 5-0 and trophy, but for now it seems like this game never happened (I'm still 4-0)

    1 vote

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  14. Regarding previous bug report

    This is regarding my previous report "Spellskite Bug" I wrote that I lost the match, that is incorrect I meant to write the game. I did win the match 2-1. My apologies. Naturaly a refund won't be necessary! But ofcourse still appreciated ;)

    Thx for all the work you do!

    1 vote

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  15. Casting spells and game wins are not adding up.

    I have played approximately 10 games against the same player for some reason. 6 or 7 of them were wins but they are not adding up so I can level up. Also the casting of spells are not adding up. I casted more than 20 or 30 spells and it is still at 0.

    1 vote

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  16. unclaimed territory does not allow me to tap for any color to cast creature spells (dinosaur)

    this is the 3rd time it has not worked, and i subsequently lost

    1 vote

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  17. replay bug with companion

    I tried watching replays of my limited match to make video content, but it seems the replay feature is not working with companions, it ignores them and when one gets actually cast it "freezes" the replay (the replay continues running but without any new state of the game being displayed until the end of the game)

    1 vote

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  18. No Longer Clan Leader, and can't view Clan

    I see, for some reason, that the clan still exists.. for some reason I am no longer the captain

    I founded it and have been the leader for like.. 10 years? I don't know. Forever :p

    Clan: "Lotus Farmers"

    1 vote

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  19. Commander 4 player huge crash

    Was playing a 4 player commander game just now and when i was going in for an attack with my field my game decided to play my games replay out of nowhere over and over again and i could not stop it and my game crashed and the error report would not send. this needs to be fixed its frustrating to play for a half hour almost win a 4 player game then have it crash and count as a loss i am so frustrated with your game right now. i do not want to put any more money into…

    1 vote

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  20. Cannot Leave Clan if I am only member left

    I am the only member left of my clan, but I cannot leave it. It asks me to assign another member as Clan Leader

    1 vote

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