In the welcome email for MTGO I was given PLAYSNC as a code to get some booster packs, but this code doesn't fit the format for codes at MTGO's store (expected format at the store is xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). So the introductory code for free booster packs isn't usable.

,there is a bug too buy with them, will there be fixed soon? or waht is the Problem....
Cant buy the new Booster Pack. Regards

Error 5000 on screen!

Ich habe gerade Stundenlang probiert das Abenteurer bundle mit genug Geld über den Paycell (türkei) Service zu dl es hat immernochnicht geklappt selbst dann nicht als ich das Geld von Paycell auf meinen Digital Operater überwiesen hatte. Wollte mir die 3500 Juwelen Sichern und es hat einfach nicht geklappt aber der Wilkommensbundel hingegen schon trotzdem scheiße echt zum kotzen jetzt fehlen mir 1000 Juwelen mit den ich den Pass kaufen wollte. Wieso bietet Ihr überhaupt etwas an das ich nicht dl lann?

I am unable to purchase the Account Upgrade kit, it keeps sending me the "Order Process Failure." message, i have properly put in all information and i am unable to do anything.

I just unlocked masterclass, I got everything up to my level 55 or 56, except the 5 or 6 mythics. I checked my collection to no randoms either.

After I bought Grand Master of Flowers Planeswalker through the Daily Deals, I can not find him anywhere to play him. I have loaded and reloaded the game several times and tried every filter and no filters to find him but he is not there. Where did he go or when will I get him to use?

I am not talking about magic arena I am talking about magic the gathering online where we play commander and modern and legacy. Osgir, the Reconstructor Is the commander I want the most I look on cardhoarder every day and they never have him. Maybe if you could do a redemption code for this commander would mean the world to me
Thank you

My account was stolen and wizards support (after a long period) managed to find out what happened and the case is resolved. But I have a trading restriction and now I can't buy cards in the "trade" area of the game using my recovered tickets. I need the lock removed so that I can rebuy the cards that were stolen and go back to playing magic online again.

Unable to claim a standard set redemption on MTGO.

I do not see any redeem options for Crimson Vow standard (Non-foil) in the Magic the gathering online store. The Wizards website says that it should be offered on Dec 15th and it is currently Dec 20. Will you folks not be offering standard (non-foil) for redemption? Will I be able to redeem my set that I collected?

Hello im new to MTGO i want to purchase zorious spirits challenger deck. I now have an upgraded account.
I want to practice online the deck i play table top. ty for the help

i upgrade the account and buy some tickets and was restricted

Hi, i was trying to buy the MTGO Upgrade Kit, and the Order is stuck at the receipt and order Confirmation step. It isnt the first time that happend, and i have yet to actually get the kit. Im trying to pay via paypal and according to my paypal account there hasnt been a transaction yet. Still i would like to upgrade my account if possible and paypal is the only option for me. Any help would be appriciated.

I am trying to purchase the Magic Online Account Upgrade Kit for $4.99 USD, but I am getting the error message "Order Process Failure."

What the title said.

If you try to redeem a code from a mobile device browser (ex. ios 14.7.1 iphone 11 ) the site registers it as already used and kicks you out of your profile.
(ps. Worked on pc)

I have tried to upgrade my MTG Online account to premium. However I cannot submit my address details. I can fill out the details, but the program does not let me continue to the payment process. I have also tried to update my address details in my Account details. This won't work either. How can this be fixed so I can upgrade my account.

I try to put my address but the confirm option never highlight no matter what

My state option doesn't show. That way I can't confirm the account upgrade kit purchase.

I bought 3 cards for the daily offer which unfortunately cannot be found. What went wrong?