MTGO Issues

Greetings and Welcome to the Magic Online Bug Page.


For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Thrun and equipment

    Ok, so I built a vultron commander deck with Thrun the Last Troll as the commander but whenever I try to equip him, the whole point and strategy of the deck, it will not allow me to select Thrun as a target even though he has hexproof and not shroud. Please help me.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Metamorphic Alteration not copying static abilities of chosen creature.

    Creatures enchanted with Metamorphic Alteration display the static abilities of the copied card, but do not take effect. Specifically, I have experienced this with Unsettled Mariner's counter effect and Drogskol Captain's +1/+1 and Hexproof abilities. So, if I cast metamorphic alteration targeting selfless spirit choosing drogskol captain to copy, the selfless spirit displays the art and abilities of the drogskol captain, but the original drogskol captain does not have hexproof and is still a 2/2. A similar result happened for a copied unsettled mariner with only one mariner trigger occurring. These occurred in two different games, one was in solitaire…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Quarantine Field

    My opponent cast Quarantine Field Targeting my Reverent Hunter with four +1/+1 counters. I proceed to activate Retribution of the Ancients in response on one of his creatures. I am supposed to draw a card with Generous Patron because of the fact that I put counters on my opponent's creature.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. MTGO download link does not work in modern browsers

    The current MTGO downloader is located here: https://magic.wizards.com/en/mtgo#download-now

    The "download now" button downloads an exe, which is widely regarded as a security flaw and modern browsers do not allow it unless workarounds are employed. You need to test this page with modern browsers to make sure people can download the game.

    This issue was discovered on Windows 10 x64, Chrome version 86.0.4240.75 (Official Build) (64-bit)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ertai's Meddling doesn't work

    I countered a creature spell with Ertai's Meddling and when the countered spell was eventually resolved two turns later the creature had haste, which it should not have had. This allowed them to attack and kill my planeswalker on that turn when the Flesh Carver resolved when they shouldn't have been able to.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. anointed procession bug

    having 11 Anointed Processions forces the client to restart the match 5 times and start a new match.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Unable to assign Proud Wildbonder damage as if it wasn't blocked

    There's a bug with the trigger of Proud Wildbonder. In this attack, after blockers were declared, I tried to NOT assign damage from Proud Wildbonder as if it were blocked, meaning that I tried to assign damage from it as regular trample damage 1 to the blocker to kill it and the rest to my opponent. When I finished this assignment. Immediately, it gave me a text saying that there is a Illegal damage assignment and state that my other creature with trample Pyrocerotops is not doing damage when 3 is expected, EVEN THOUGH I have not even been asked…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Mana flood with 21/60 card decks

    Played 4 standard constructed games with a buddy. His deck has 21 lands in a 60 card deck. He has roughly a 1 in 3 chance of drawing a land. However, all 4 games we have played tonight to test it out, he has been land "flooding".

    Game event numbers:
    228901650
    228909210
    228911634
    228913277

    Other issues with yield/pause during in-game play but the flood is the primary concern. The shuffle/draw algorithm seems to have a bug.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Opponent Not Kicked for Inactivity

    Opponent not dropped after inactive for designated amount of time.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Purchased Mythic Event Token yesterday, event I purchased it under not available today.

    1. Yesterday I navigated through MTGO to buy a mythic event token under the Eternal Weekend Sunday Maze of Ith Legacy Event. (Noon EST 10/17)
    2. Today I got online expecting to see this event and quickly join it. (130pm EST 10/18)
    3. Today this event was nowhere to be found half an hour before the event. (130pm EST 10/18 --- Now)
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. compte vide apres bug java

    bonjour, après avoir réinstaller mtgo, car il planter sur un bug java a l'ouverture. je me reconnecte et j'ai plus rien mon compte est complément vide

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Erratic Explosion does not reveal cards

    i cast erratic explostion and it did not reveal the card but it dealt 3 damage

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Split Cards and Manifest

    While playing in Chaos draft I manifested, when hovering over the manifest it was just solid black rather than the card manifested. After the manifest died it was revealed to be an aftermath card. A basic worked perfectly fine while manifested that same game

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Tornado

    Hello!

    The card Tornado has the text:

    {2}{G}, Pay 3 life for each velocity counter on Tornado: Destroy target permanent and put a velocity counter on Tornado. Activate this ability only once each turn.

    I had one with 2 velocity counters on it.

    Expected: Having to pay 6 life.
    Actual: No prompt to pay any life, means I pay 0 life and it still works...

    Minor thing on a jank card, but thank you.

    -- Ronald L

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. game crashes without window error

    the game closes without explaining, you cannot have a normal game. Since the update of the M21 I can not go platinum because it closes and when I enter it resumes the game and closes again, I do not get any error window or anything. The black screen was solved, but nothing else, the game has a greater problem and they do not give it importance. I don't even dare to play a draft, let alone spend a penny on something flawed.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Command Zone Not Visible in Multiplayer

    when i watch a game of 4 player commander i cannot see the other player's command zones

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Client freeze when enchanting Hateful Eidolon with Sentinel's Eyee

    I cast Glare of Heresy targeting Stasis Snare. The Hateful Eidolon under it returned to my control and when I attempted to enchant it with sentinels eyes the client prompted me to select target creature but did not allow me to select the Hateful Eidolon

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Cannot play white cards

    i have problem during this match and also whole League,i can't submitted any white cards and because of that i must play another colour combination

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Game performance is absolute garbage

    Something has happened to the game client over the last several weeks that makes the game nearly impossible to play without restarting the game client every other match.

    I am playing on a less than 2 month old Dell Precision 5550 with 64GB of RAM a 6 core Xeon W-10855M and a 4GB Quadro T2000 with Max-Q video card. There is no reason a game client should have an issue running on this system, however the MTGO game client grinds nearly to a halt nearly every other match despite being below 10% CPU load and having more than 30GB of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Tunnel Ignus

    Tunnel Ignus triggers for damage when field of ruin is activated on an opponents turn even if they have not played another land

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base