MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Replay of matches don't show the match and let time pass

    The replay of my matches on MTGO just have a bug, where doesn't show the match and just the time pass for both players on the clock, but the match doesn't are showed.

    2 votes

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  2. windbrisk heights

    Hovering over an exiled auriok champion under a windbrisk heights displays "protection from black and from red".

    2 votes

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  3. Sunbird's Invocation and Beacon of Tomorrows - not casting with a small library

    Attached are two pictures from the deck I built around the interaction.

    Since Beacon is shuffled after its resolution, I should loop it after I got less then 8 cards in my library if I got another beacon or sunbirds.

    So, with 1 Sunbirds in play, I get two Beacons cast.
    Or in the case of the second screenshot, my library had less cards then Beacon's mana cost and I think it doesn't detect the other beacons as a valid target for sunbirds invocation.

    1 vote

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  4. Relic Vial cannot activate on opponent's turn

    Could not activate Relic vial in my opponents attack step

    1 vote

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  5. Lantern of Insight doesn't reveal top deck

    Lantern of Insight does not show the top card even when there are cards still in the library.

    3 votes

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  6. Settings/System Changed

    Settings altered without notification, resulting in a lost match.

    3 votes

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  7. Harmonic Sliver ETB doesn't trigger

    When first played, Harmonic Sliver's ETB does not trigger.

    3 votes

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  8. isochron sceptor doesnt work with dramatic reversal

    Isochron scepter does't work with dramatic reversal.
    exiled card when i played sceptor.
    actual: paid mana the sceptor tapped but spell never went on stack or even triggers.
    Expected: all non land permanents become untapped including the sceptor.

    1 vote

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  9. Orhov Advokist + Generous Patron

    I noticed if you have Generous Patron on the field with an Orhov Advokist. At your upkeep if a players put counters on their creature with advokist, Generous Patron should trigger, however it does not.

    1 vote

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  10. Can't submit deck in Legacy Practice with GenCon cards

    I registered for GenCon Online, and am scheduled to play a Legacy Qualifier at 3pm tomorrow. I wanted to get some practice in, and went to the Legacy Tournament Practice area of Constructed...only to find myself unable to submit my deck.
    I'm not using any illegal cards, and my deck is listed under my Legacy decks. I'm using only cards that were opened up to me with my GenCon event registration.

    1 vote

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    1 comment  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Lost a game because of a bug that wont count a creater as all party members.

    Lost a game because of a bug that wont count a creator as all party members.

    1 vote

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  12. Retribution of the Ancients bug

    Hello,

    Retribution of the Ancients reads:

    {B}, Remove X +1/+1 counters from among creatures you control: Target creature gets -X/-X until end of turn.

    Expected behaviour:

    X = 0, I should be able to use the ability for {B} only.

    Actual behaviour:

    I cannot use it for X = 0! There is no stipulation that X cannot be 0 in this case.

    Thanks very much!
    -- Ronald L

    1 vote

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  13. commander 1v1 kraum and vial smasher

    When in the collection making a deck for 1v1 commander you cant make a deck with kraum and vial smasher as the commanders because at 98 cards it says its to small and 99 cards it says its to big

    3 votes

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  14. Devoted druid

    I dealt a damage with walking ballista on a devoted druid with a -1/-1 counter on it and it didn't die

    4 votes

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  15. Rielle, the Everwise + Foil

    1. When Rielle, the Everwise is in play, using Foil's alternate cast method (discarding an Island and another card) only triggers Rielle to draw you 1 card opposed to 2 like it should.
    2. Use alternate cost to cast Foil with Rielle in play.
    3. Rielle's trigger draws you 1 card.
    4. Rielle's trigger should draw 2 cards.
    2 votes

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  16. A very minor error about Sarpadian Empires, Vol. VII

    Hi! This artifact reads:

    As Sarpadian Empires, Vol. VII enters the battlefield, choose white Citizen, blue Camarid, black Thrull, red Goblin, or green Saproling.

    {3}, {T}: Create a 1/1 creature token of the chosen color and type.

    Attached is a photo of the "Saproling" token. For some reason it's a Camarid but that type has been taken out and Saproling has been stapled on.

    This is not a game-breaking bug, but I just found it a little odd!

    Thanks,
    -- Ronald L

    1 vote

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  17. Alseid of Life's Bounty doesn't give protection from color

    Alseid of Life's Bounty was put onto the stack targeting sram giving it protection from red. Sram was blocking an opposing Obosh the Prey Piercer. Sram was dealt damage from the Obosh even though it had protection.

    4 votes

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  18. "Application cannot be started" error whenever I download an update

    Whenever I open the exe, and there is an update, after install, it can never open MTGO. I have to uninstall all of MTGO and reinstall. Please fix this! It has been going on for at least a year. Look at attached error file.

    5 votes

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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  19. White Screen bug

    after a few picks the page where the cards would display stayed white and i could not pick - time just ticked down for a few picks, then went pack went back to normal, needless to say that messed up the whole draft.

    1 vote

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  20. The default collection viewer loads from quantity 0-20 everytime. Slow down and crashes frequently

    My idea is it doesnt attempt to load the card files of all 15373 and their foils in mtgo everytime I open my collection. The default number setting used to go from 1-20 and would only load the cards ACTUALLY in my collection. This has caused some serious slow down and a few crashes as well. Why did it change? please make the default 1-20 in collection number like it used to be or tell me how to do it?

    1 vote

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