MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Playing two matches at once causes bugs

    don't know what caused the bug, but I was double queueing, and my companion zone showed up on my draft screen, but I was able to drag it to my main screen. When I closed my draft stuff, I could no longer access my companion. I couldn't get my companion zone back even after restarting the client. I was streaming the entire event.

    2 votes

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  2. Ravnixtravaganza

    I paid for and entered the Ravnixtravaganza draft and ended up drafting Modern Masters cards and playing against a Ravnica deck...

    2 votes

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  3. CardDataException

    Hello,

    I have a CardDataException when i launch MTGO. If i reinstall MTGO, i can launch the software the first time, play, exit MTGO. But when i try to launch MTGO a second time, i have this exception.

    Thanks a lot

    2 votes

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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Issue with Gyruda, Doom of Depths effect not working properly with Leyline of the void/ Rest in Peace effects

    The new car from Ikoria "Gyruda, Doom of Depths" is not working properly when there is a Leyline of the Void/Rest in Peace face up on the field. Gyruda's effect is supposed to work and track cards even if they are exiled by replacement effects like Rest in Peace. Card is supposed to return any creature even if they are not in the graveyard. Mtgo is not letting this effect resolve as It was supposed to do.

    7 votes

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  5. Uploading cards

    There should be a way Users can take photos of their physical cards and upload into the library, maybe with some other criteria to avoid 6 friends all uploading a black lotus one of them has (hypothetical scenario)
    I have an Ur dragon deck I've built and put a lot of time and effort into, it's absurd that I would have to repurchase everything to now have it online. Aren't there card codes that are printed on the cards? I remember a Yu-Gi-Oh game used to use the actual card codes that would then allow you to import your cards…

    1 vote

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  6. Scarab God Didn't Trigger

    I have zero cards in deck, and The Scarab God and some zombies on battelfield. Аt the start of the turn The Scarab God didnt triggered and I losse

    2 votes

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  7. Draft rewards

    i won 4 games in Amonkhet remastered and never received my rewards.

    1 vote

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  8. Volrath's Shapeshifter coming into play as a Meddling Mage doesn't prevent opponent from casting named card

    When Meddling Mage is the top card of the graveyard and Volrath's Shapeshifter comes into play, the shapeshifter becomes a Meddling Mage and you get to name a card with it.

    However, during a game yesterday my opponent was able to play the named card even if I had Shapeshifter in play as a copy of Meddling Mage with the played card as the named one.

    It should not be possible for the opponent to play the named card as long as the Shapeshifter is a Meddling Mage.

    In this example, the named and played card was Day's Undoing.

    8 votes

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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Liliana, the Last Hope

    Liliana, the Last Hope is generating the max amount of tokens and creating a loop where the game keeps replaying from the beginning, and then crashing when it can't generate any more tokens.

    Game then restarted with each of us with new hand and back to 25 min.

    10 votes

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  10. Avarice Totem weirdness

    Hello!

    The card Avarice Totem seems to be a bit bugged.

    1. Activate Avarice Totem targeting Player B's Sword of Feast and Famine.
    2. Expected: Avarice Totem and Sword of Feast and Famine are exchanged.
    3. Actual. Player B ends up with the Avarice Totem and also keeps Sword of Feast and Famine. 4 Extra weirdness: After hitting me with the equipped creature, I was forced to discard a card due to Sword, but it ALSO untapped all my lands. Weird.

    Thanks!

    1 vote

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  11. Simic Manipulator's ability will fizzle when targeting an opponent's creature

    1. Simic Manipulator fizzles when targeting an opponent's creature
    2. I activated simic manipulator, removing one counter to gain control of my opponent's voidwielder.
    3. ACTUAL: I do not gain control of voidwielder and the gamelog states simic manipulator has no valid targets
    4. EXPECTED: I remove the counter and tap simic manipulator to gain control of voidwielder.

    This happened 3 times during the game, twice when trying to gain control of voidweilder and once at the end of the game trying to gain control of a 2/2

    2 votes

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  12. Season Pyromancer stopped working

    Opponent attacks while I have seasoned pyromancer in graveyard

    5 votes

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  13. Ghastly Gloomhunter cannot be kicked

    In turn 12 I cast Ghastly Gloomhunter with with Kicker. I did not cast that way. I am sick of clicking on kicker and not getting that to happen. This is the second time in the past week a card hasnt played the way I instructed it too. I believe I am being bugged by cheating players or mtgo. Something is wrong. I waited many turns to play that card the kicker way. I did not miss click. I made sure of it. What is going on on your end?

    1 vote

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  14. Bound By Moonlight can be used twice

    Opponent activated the sacrifice permanent ability of bound by moonlight more than once on their turn.

    1 vote

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  15. sorcerous spyglass revealed second ancestral recall in vintage

    I was playing vintage and my opponent has cast ancestral recall, later in the game i cast sorcerous spyglass and look at my opponents hand and he had second ancestrall in hand, i lost both games becouse he had ancestral every game.

    1 vote

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  16. Teysa Karlov/Promise of Bunrei Trigger

    When Teysa Karlov is on the field and a creature dies, I sacrifice promise of bunrei and it goes on the stack twice there should be a total of 8 colorless spirit creature tokens generated. But there are only four tokens are created.

    1 vote

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  17. Possibility Storm, Deafening Silence, and Drannith Magistrate let my opponent cast a creature

    turn 7
    league 5098
    match 229183708
    game 720204346

    I have Possibility Storm, Deafening Silence, and Drannith Magistrate out. My opponent cast a siege rhino. Possibility storm triggered, exiling Niv Mizzet. My opponent was then able to cast that Niv Mizzet from exile even though Drannith Magistrate should have prevented this.

    5 votes

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  18. My collection is bugged

    after the update i can't find certain cards within my collection even if i have then, crop roation is a exemple i have it in a deck, the mtgo know that i have but i can't find her in the search collection

    ps: you can see in the img that in the deck bottom left corner i have crop in the deck, he says that i have the card, but in all the collection on the 1 drop part there is no copy of crop

    2 votes

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  19. Unable to sign in or reset password in app.

    Unable to sign in or request to reset password in the MTG Online (PC)app.

    No more to say other than what the app tells me. Contact support, I know my password and display name is correct, so I need your help on this.

    1 vote

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  20. Cards double in a cube singleton draft

    A CUBE DRAFT (singleton)

    and i have a card twice?

    this shouldnt be

    5 votes

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