MTGO Issues

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Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Cards double in a cube singleton draft

    A CUBE DRAFT (singleton)

    and i have a card twice?

    this shouldnt be

    6 votes

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  2. Urza's Bauble shows cards

    If you active urza's bauble on yourself everyone can see the card in the chat not only you.

    This is very relevant when you play against a leovold or a white leyline when you cannot target your opponent and, in this way, you end to show, every time, a card from your hand to your opponent

    3 votes

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  3. Path of ancestry not working as it should with Prismatic piper

    Path of ancestry is not working properly with you commander include a Prismatic piper. in my case I use a commander Armix that is a black creature. the prismatic piper is set to be blue so his identity should be blue. when taping Patch of ancestry for mana this give me only black mana without let me choose for either black or blue.

    1 vote

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  4. Renowned Consul's Lieutenant triggerede but didn't apply the +1/+1 bonus to other creatures. Perhaps because of Spirit Mantle.

    I attacked with a renowned Consul's Lieutenant and its attack-trigger went on the stack. The bonus did however not apply to the other creatures as it should. I have attached a screen shot, where the game log shows that the trigger happened, but you can also see the to other creatures staying 2/1, eventhough they both should have become 3/2.

    1 vote

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  5. 1 vote

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  6. Council's Lieutenant's attack trigger doesn't work.

    1. Attack with Council's Lieutenant while it is Renowned.
    2. Actual: Other attacking creatures stay the same power/toughness.
    3. Expected: Other attacking creatures get +1/+1.

    Event #235127132

    1 vote

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  7. Installer not working

    I've been trying to install MTGO for a while now and every time it goes through the process of downloading the files but every time at the end it says that the application validation has failed. I attached the full error details but here's the relevant part:
    Activation of http://mtgoclientdepot.onlinegaming.wizards.com/MTGO.application resulted in exception. Following failure messages were detected:
    + File, Home_Image.png, has a different computed hash than specified in manifest.
    It seems like the error is happening because an image is different than what the installer expects?

    3 votes

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    3 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Not able to buy

    Not able to buy anything thru your store. Tried buying event tickets and booster packs via Paypal but it wont go thru. There is plenty of money in my Paypal account this is my Order Number: O0LXMW9G second time to tried to buy in 2 days and it never goes thru please help!

    Also when i click on the contact us link from the Paypal verify page https://payments.onlinegaming.wizards.com/PayPal/?token=EC-2FM7919017366282M&PayerID=V8EKKZG8MCSGY it goes to a 404 page https://company.wizards.com/contact-us

    4 votes

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  9. Mindbreak Trap will not let you target spells on the stack

    It seems like Mindbreak Trap is bugged. Twice I attempted to cast it and target opponent's spells on the stack, but no matter how many times I clicked on the spells, nothing happened. Note, sometimes Mindbreak trap does allow targeting and I am not sure if there is a pattern. I saw this problem though 50% of the times I tried to cast it.

    9 votes

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  10. 7 votes

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  11. Did not recieve prize

    I just won a game of pauper. But then when I went to find my reward it was not there. Additionally when I checked to see if I even won the game it did not show me that I had won and said I had lost. I clearly won the game and have provided proof. This is not fair for me as I lost play points.

    2 votes

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  12. Fix Slitherwisp it is not working as the card states

    When you cast a card with flash on your turn with slitherwisp in play it is not triggering. Either refund me the card, fix it, or errata it.

    1 vote

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  13. Renown is bugged on Sigil's Lieutenant

    Hello. Sigil's Lieutenant's renown effect is not working as you can see in the picture. Stangely, it worked perfectly fine earlier in the game, but not with this other creature. A screenshot is attached. Thanks!

    1 vote

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  14. Interaction between Waste not, Burglar Rat, and Lovestruck Beast

    Burglar rat let my opponent discard the sorcery on an adventure card and not the creature Steps are:

    1. Have waste not on the field
    2. Play Burglar rat
    3. Opponent has only one card in hand, that card is Lovestruck Beast
    4. Opponent Discards Heart's Desire (The adventure on the card)
    5. Actual: I draw a card from Waste Not
    6. Expected: I get a 2/2 token
    4 votes

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  15. Trapped in multikicker dialog (Everflowing Chalice), cannot continue game

    Steps to reproduce:

    1. Have Everflowing Chalice in hand and click it to cast it.
    2. Choose 1 for multikicker
    3. Instead of paying 2, click on cancel

    Expected:
    Succesfully leave cast/kicker dialog

    Actual result:
    Returns back to multikicker dialog, where the player can choose the multikicker value.
    If the player ends up with a casting cost higher than mana available, they're stuck in the dialog and cannot continue the game.

    Match # 233591200
    Game # 737724342

    2 votes

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  16. Spell stuck in limbo when timeout expires

    I tried casting volcanic salvo, and while I was paying it's mana cost, the time out expired and it auto passed the phase. The card remained in casting limbo and did not return to my hand, no option to pay the mana cost, and it remained in limbo as my turn was passed to the opponent.

    2 votes

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  17. Wretched Confluence Exiled itself after Failing to Function

    I dont have a screenshot for this, but cast Wretched Confluence and chose to draw 2 cards and return one crea to my hand from GY. Game asked me to target the player. I selected myself. Nothing happened. I selected myself again. Nothing happened. I did it a third time. Nothing happened. I spammed myself in anger and suddenly it asked what creature I wanted and I selected it. It then removed that menu box and did nothing. The game log told me the spell is exiled due to illegal targets (me three times).

    1 vote

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  18. Obeka, Brute Chronologist and Portent of Betrayal

    Cast three Portent of Betrayals in one turn... spent a good deal of time making the board state one where this was profitable. Specifically; cast Portent on an opponents Obeka. Activated the Obeka... the turn DID end as it was supposed to (this was my first main) but I did not retain control of the creatures. Because there is no end of turn step the Portent should not have returned the stolen creatures to their owners.

    1 vote

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  19. Belbe Corrupted Observer

    i need the mana for belbe and dont add mana

    1 vote

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  20. Morph + Muraganda Petroglyphs

    'Muraganda Petroglyphs' should give morph creatures +2/+2. Currently it does not.
    It works fine with manifest creatures.

    Tested with Willbender.

    6 votes

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