MTGO Issues

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Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Can’t trade

    Many issues have been happening on here since I started a month ago. The client does not let me trade at all. Everytime I try to trade, nothing happens. Very frustrating since I was trying to do a challenge last Saturday and had to buy more tickets since I couldn’t trade. Then just now in the league I’m in, I tried to kill a mantis rider with a bolt and my opponent had the guy that made you pay an extra mana or it’s countered and floated an extra mana but all it said was”no” to pay for it and…

    3 votes

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    Needs More Info  ·  0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  2. continuously wasting time organizing cards in deckbuilder just to have them all piled back together wasting the hours I just spent, twice

    This is pretty frustrating considering how old magic online is. The UI is super laggy and makes using it take way longer than it should. I have a core I7 a gtx 1070 and 16gb ram....... why is just building a deck so laggy? It's not user friendly and hasn't seemed to be updated in years, looks just like it did the last time I had it installed. Then the main problem, on top of taking forever to organize cards due to the extremely slow UI. Took a rough 1st draft with lots of cards........separated into definite keepers and the…

    1 vote

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  3. Card 'Séance' has its name glitched out

    Something with the hython name has glitched this out a bit

    1 vote

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  4. Paused league

    My opponent conceded then game stuck. I should have 5-0 and trophy, but for now it seems like this game never happened (I'm still 4-0)

    1 vote

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  5. Shadowstorm Vizier cycling trigger broke

    My Shadowstorm Vizier stopped having it's +1/+1 whenever you cycle or discard a card ability trigger after it received a lifelink counter

    1 vote

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  6. Promo Llanowar Elves #35934 exports as #31379

    A deck with the old-frame promo Llanowar Elves #35934 gives a .dek export with a row having CatID=31379. When this .dek export is presented for trading, the card is not pulled automatically into the trade, which inhibits correct collection management for the card in question.

    1 vote

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  7. Calix interaction with Elspeth Conquer's death

    Play Calix.
    Play Elspeth Conquers death, exile something( Example Nissa)
    Have Calix -3 an enchantment or creature and target Elspeth Conquers death.
    When Elspeth Conquers Death leaves the field the card Elspeth Conquers death exiled that was cmc 3 or more will return to the battlefield along with the enchantment or creature from Calix's -3.

    3 votes

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  8. Mogg Assassin does not let more than one player select a target

    Mogg Assassin lets your opponent select a target but not you. Winning the flip has no result, losing the flip results in your creature being destroyed.

    2 votes

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  9. Calculating Lich causes loss of life

    When I atacked with a lot of creature of mine, with calculating lich in my table, I was getting life loss instead of my opponent.
    I was supposed to win, but I lost cause of the bug, and I had already won first game...

    3 votes

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  10. Tie results in wrong player getting win

    My opponent and I each won a game, and then we tied game three. He cast char and in response I cast two burn spells, which meant that both of us were at 0 life upon resolution. That put us at 1-1-1. So we played another, which i won. It then took us to another game, which my opponent won. It then gave my opponent the match.

    I could be wrong, but I thought it was first to 2 wins. If that is not the case, my opponent should not have won the match when they only won as many…

    1 vote

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  11. Yorion destroys stonecoil serpent when blocking

    Cast stonecoil serpent
    block Yorion
    Stonecoil dies

    1 vote

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  12. Phyrexian Metamorph failed to copy Gyruda

    When my Opp played Show and Tell I put a Phyrexian Metamorph into play I attempted to copy Gyruda wouldn't work logged out and back in didn't work tried to copy other things didn't work hit no to copy anything then it became a chrome mix and I lost the game shortly after.

    1 vote

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  13. Problemas de cadastro

    Não consigo cadastrar meu endereço completo pois a tela para cadastro da cidade esta travada. Por isso não consigo comprar o "upgrade kit".
    Meu email: le.carreira10@gmail.com

    1 vote

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  14. Territorial Hellkite didnt work....

    Territorial Hellkite didnt work....cast it and it attacked as normal on first turn, but in a 1-1 duel it was tapped.

    1 vote

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  15. Training Grounds and Mirror Entity

    The interaction between training grounds and mirror entity is broken.

    When activating mirror entity with a training grounds in play, the client loops between adjusting the cost reduction and paying mana costs. The done button to accept the mana payment loops back into setting an adjustment. As such, mirror entity does not work when training grounds is in play.

    1 vote

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  16. bug utilisé pour triche

    il existe un moyen de tricher en faisant de l'anti-jeu...Le joueur "Müptozan" l'utilise quand il perd la partie...à un moment dans mon tour d'attaque, il cesse tout le jeu, et la partie se retrouve bloquée sans qu'aucun sablier ni temps limite ne se déroule...il ne se retrouve même pas déconnecté de la partie en cours, là ça fait déjà 15 mn qu'il me bloque dans ma partie, et ce pour la deuxième fois...que faire contre une telle facilité de triche?

    1 vote

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  17. Whim of the fates came out of suspend and locked the game

    I have no idea!! I play a chaos EDh deck and this is my second bug in 2 days.

    It was supposed to be my turn to pick piles, but it said waiting on another player.
    Then when I quit, it gave me priority to split my opponents piles!!
    I had to restart to go back to normal!!
    It was wild!!!

    1 vote

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  18. Whim of the fates came out of suspend and locked the game

    I have no idea!! I play a chaos EDh deck and this is my second bug in 2 days.

    It was supposed to be my turn to pick piles, but it said waiting on another player.
    Then when I quit, it gave me priority to split my opponents piles!!
    I had to restart to go back to normal!!
    It was wild!!!

    1 vote

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  19. Email address with special characters checkout

    When I attempted to purchase the account upgrade I received an error message stating my email address was not formatted properly. Not wanting to give my exact email but it is along the lines of: "emailaddress-_-@live.com". I changed my account email address to one that doesn't have special characters and was able to purchase the upgrade. I would attach a picture but I am unable to change my email address back so I assume it can't handle the special characters either.

    1 vote

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  20. Myr battlesphere tapping

    I had played a Myr Battlesphere a few turns earlier to hold off some attackers of my opponent, but on one turn I finally drew a spell that allowed to me attack in, so when I was attacking I decided I wanted to tap down only 2 of my Myr tokens to get in some extra damage and stay alive for next turn, so I highlighted them (I thought)..it was very tough to tell because of how lite the green is when selecting, I made sure to go back and reselect them because it looked like I had only tapped…

    1 vote

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